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Betterjewelry

4.8

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Betterjewelry Reviews Summary

Betterjewelry has a rating of 4.8 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Betterjewelry most frequently mention customer service, silver bangles and great quality. Betterjewelry ranks 10th among Custom Jewelry sites.

service
14
value
13
shipping
13
returns
5
quality
27
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South Carolina
1 review
0 helpful votes
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Excellent quality, really more than I expected. Shines is beautiful. Very rich appearance. I also received my bangles in less than a 5-7 days. Detail information on departure and arrival

Date of experience: February 14, 2020
Georgia
1 review
0 helpful votes
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Exchange/repair
February 14, 2020

I broke a bracelet and only spent most of it because I lost a piece and they gave me a discount to remake it Very satisfied

Date of experience: February 14, 2020
New York
1 review
0 helpful votes
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Fast and great service
February 13, 2020

I order very Beautiful jaguar bangles... more beautiful than imagined and fast shipping

Date of experience: February 12, 2020
New York
1 review
0 helpful votes
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Beautiful!
February 12, 2020

I love my new bangles! They are my first set of silver bangles! The craftsmanship is excellent!
Thank you Better Jewelry! I will be ordering again!
Sharon Williams

Date of experience: February 12, 2020
California
1 review
1 helpful vote
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Beautiful- Very good quality.
February 12, 2020

It came with a tape label on bracelet noting 10K, it should have been 14K, but the stamp on bracelet is 14k. I was told the person putting tape on made a mistake. What worried me is that they have a 10K exactly the same. Hopefully, the mistake was the tape being incorrect and not stamping 14K on a 10k bracelet. It can be done since they are the jewelers!

Date of experience: February 12, 2020
New York
1 review
0 helpful votes
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Love my gold bangle
February 11, 2020

I had been looking for months at various websites that sold West Indian gold bangles and Better Jewelry's reviews were very good and so I decided to go with Better Jewelry. Their prices were decent and if you spent a certain amount, you'd get a free silver necklace. It took about a week to receive my bangle from the order date. My new bangle is very pretty and shiny 14k gold. Its thicker than I thought it would be and it has a nice pattern engraved in it. I bought a size 7 1/2 which fits me just fine. It's a beautiful bangle. However, the delivery experience by USPS was not so beautiful. The post office mislabeled my package and sent it all over the place before I finally received it. I was very worried that it might get lost or stolen in the postal system and I was so relieved when I did get the package. I don't think it's a good idea to have "Better Jewelry" on the package

Date of experience: February 10, 2020
Virginia
1 review
0 helpful votes
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Wonderful Experience
February 6, 2020

The staff was always very courteous and professional.
The bangle I purchased is very beautiful I am very pleased
With the quality. I will definitely recommend Betterjewelry.

Date of experience: February 6, 2020
Georgia
1 review
0 helpful votes
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Beautiful bracelets
January 16, 2020

Arrived in a timely manner and quality and workmanship was what I expected. Packaged beautifully upon presentation. Will definitely in the future look to doing business again with this company

Date of experience: January 16, 2020
New York
1 review
0 helpful votes
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Perfect experience
January 10, 2020

I was able to make my order seamlessly and it arrived in an exceptional amount of time.

Date of experience: January 10, 2020
California
1 review
1 helpful vote
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Solid, heavy, great quality
January 9, 2020

After my mother purchased bangles for my baby girl, I knew I wanted a matching pair. I will say my order did take a while to arrive (perhaps due to the holiday season?) but once they did, I was really impressed with the beauty and quality. The bangles I received are well made and I can't wait to show them off! So excited to match with my daughter!

Date of experience: January 8, 2020
Florida
2 reviews
0 helpful votes
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Satisfied Customer
January 2, 2020

Very satisfied with my jewelry buying experience from this merchant. Never have any problems navigating their site or overall selection of products available for purchase far exceeds expectations. Cost is very reasonable and I always receive my products way ahead of the estimated arrival date. Thank you Betterjewely for being an exceptional store with great customer service, products, price, and quality.

Date of experience: January 2, 2020
New Jersey
1 review
0 helpful votes
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Bracelet
December 29, 2019

Outstanding as always and very pleased with purchase

Date of experience: December 29, 2019
New York
1 review
0 helpful votes
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Beautiful jewelry
December 24, 2019

They are very helpful the jewelry is so beautiful You could tell it's high quality jewelry I will be back and buy some more jewelry for my family

Date of experience: December 24, 2019
South Carolina
1 review
0 helpful votes
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Beautiful
December 16, 2019

I purchased a pair of West Indian Bengals. Shipping was great. I was able to track my package. They were safely packed for shipping. They are beautiful. I purchased a pair a year ago on the streets in New York ( China Town). They have not turned or been damaged. So if my new pair can last without turning or getting damaged, then I will order again. I am pleased with my product.

Date of experience: December 15, 2019
Texas
1 review
0 helpful votes
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Excellent Quality
December 10, 2019

I am very pleased with my purchase. Purchased silver bangles.

Date of experience: December 9, 2019
New Jersey
1 review
0 helpful votes
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Rating of necklaces
December 1, 2019

I felt the necklace could have been thicker. It was very pretty but just needed to be thicker. Give us the option.

Date of experience: December 1, 2019
California
1 review
0 helpful votes
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Beautiful bangles
November 18, 2019

I love the bangles they are absolutely beautiful. I was really impressed when I seen them. I was so happy when they arrived. They are so gorgeous. Thank you I will be ordering again.

Date of experience: November 18, 2019
Connecticut
1 review
1 helpful vote
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Dissatisfied
November 14, 2019

I ordered a second set of bangles and I haven't received them as of today, also I have heard from you.
I used PayPal and I will be getting in touch with them

Date of experience: November 14, 2019
New Jersey
1 review
0 helpful votes
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Great
November 13, 2019

Bracelets are beautiful! I have wanted the West Indian Bangles for a long time. I finally received them and look forward to adding more to my collection.

Date of experience: November 13, 2019
Florida
2 reviews
0 helpful votes
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Wrong size ring
October 19, 2019

I ordered a size 10 I was sent a size 7. Very disappointed. I specifically put the correct size in my order and wanted a 10.

Date of experience: October 19, 2019