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Total scam and crooks! Will not except returns they are based in China! They will not allow you to return for various bull$#*! excuses and reasons! The real company name is (Kali Phony). The real company address provided to me by PayPal is as follows: 1 Rue Aralia Bloc K. Secteur 11 Hay Riad Rabat, Rabat ******* MA.
Watch out!
If these don't fit you, they want you to ship back to Morocco - cost is $90. Even though their website says they are in Southern California. What a scam!
I ordered two items - high-waist black jeans and grey leggings. The quality was appalling, unfinished seams, loose threads throughout the garments, buttons hanging by a thread. I am annoyed with myself for not checking that these clothes were indeed made in the U.S., but made the assumption they would be of exceptional quality given the very high price tag. Furthermore, having ordered the same size in both: one pair is exactly 10" longer than the other. One pair looks like it's fallen out with my socks and the other looks like its's trying to suffocate them!
Not refund for items sold out. Not replying for large amounts of times disgusting customer service.
Still waiting for refund and return details for items not as described. Poor customer service avoiding refund on items sold out.
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I ordered two items of clothing (pants) from the above-mentioned shop. There is a US address and a US customer support number on the website. I assumed that the goods would be sent to me from the USA and that they were US goods. However, as it turned out, the goods were shipped from China. When the shipment was announced (sent) we noticed this and contacted the seller that we do not want to have Chinaware as it is a US store. The request was not complied with, the goods were delivered. As feared, it is cheap chinaware. The processing, the material and the fit are poor. A size M was ordered according to the size table on the website, but a supposed size M was delivered, which more closely corresponds to a size XS. Of course, I measured my body measurements beforehand using the measurement table. I wrote to the seller asking for an exchange. But he strictly rejects it. The pictures in the online shop also do not correspond to the delivered goods. Return of the goods to Morocco, 2 weeks later the package came back, acceptance refused. I can only warn against ordering here. It's cheating and you won't get what you order and what you pay for! 1 star is still too much!
Took months to receive and had to write various emails to receive them... very very expensive for regular leggings!. Terrible quality, material and nothing like the sales photos. When I emailed the company about the quality I received no response. Basically you can buy about 10 pairs of same quality ( if not better) leggings for the price You pay for these. Don't do it!
They do not make their clothing in the US. It is all from China. It took over 4 months for my pants to arrive. Poor quality and you can not return it even though they lead you to believe you can when you purchase.
I ordered the pants over 6 weeks ago. All I get is BS about shipping. They spend a tremendous amount of money on advertising but don't deliver the product. I ordered an XXS prior to this and I got delivered a small.
You will receive mass produced crap from China that is NOTHING like to the pictures.
When you try to return them you will be told no as they'll 'get lost in the mail' and will not be given a return address. This is illegal under distance selling laws.
I opened a case with PayPal, and was given a returns address in Morocca! I sent the substandard item back but I am still waiting for my refund.
Kate Morrison has been reported to the Federal Trade Commission and will hopefully go out of business due to covid 19
My yoga jeans arrived yesterday and I've ordered two more! They fit perfectly for my size. I love them
Thank you Carole
I wish I could give a zero star. The item took well over a month to receive. As another customer stated they smell absolutely awful. They do not fit properly and as another customer stated, I also contacted them for a refund, they told me no refund on sale items, and I don't know if you noticed but I certainly did, more than 90% of their items on their website are "sale". They offered me to keep the pants I don't like and they will give me a coupon code to order more at cost and I would get another free bracelet worth $20.00 for my inconvenience. Like really, they think they are doing me a favour here. I told them to keep their coupon code and their cheap fifty cent bracelet. They are a complete scam. I can't believe I paid $110 CND for absolute junk!
I pride myself on not falling for scams, but it seems I have here.
6 weeks later I still haven't received the leather leggings I ordered and am receiving numerous spam emails from the company each day, including 'closing down' etc.
If I could rate 0 stars, I would. Took 2 months to get my pants. Pants do NOT fit according to size chart. The pants smell awful! And when I emailed the company for a refund, they said no, mainly because I would have to pay the shipping costs back and it would be too expensive (like they're doing me a favor). They did say I was more than welcome to regift my pants.
DO NOT buy from this company.
Actually, if you're still interested in this product after reading all the reviews, I have a size medium laying around I would be more than happy to get rid of.
Avoid, zippers did not stay up - cheap. I did return my items and have the proof that the parcel was delivered but I do not get the refund as they claim they never received the parcel. I have their signature that they have received it. Total scam!
1. Paid extra for faster shipping, only to be informed AFTER my purchase that they were 8-10 days behind in shipping
2. Received product that did not fit anywhere CLOSE to my size. I wear a size 6 (US) and ordered a Medium (in accordance with their size chart). The pants delivered couldn't even fit a small child.
3. Their return policy is non-existent! I asked to return them, only to be informed that it would be at my own expense to ship the product back to CHINA.
4. They offered me a ridiculous coupon code to order more product (at cost), and said I could keep the pants that don't fit and "gift them to a friend".
I would NOT recommend purchasing anything from this store!
Terrible customer service. Terrible product in comparison with Freddy jeans. No lift built in the inside like Freddie's. Items missing from order. Won't reply to email. Had to get my credit card to freeze the transaction. Blocked me from writing a review on Facebook.
They sent me the wrong model and they don't want to refund. They send me this ridiculous coupon which I still have to pay them over £40... It's joke! Never again
This company has the worst return policy! They will not let you return for exchange for a different size! Be very careful! Read the fine print on return policy. Also, pants have a terrible smell to them! Pants smell like rotten fish!
I ordered a pair of Jeans a month ago. I still have not yet received them. I sent three emails and not one person has responded!
These pants are FROM CHINA and the smell like chemicals and mothballs. The stink doesn't wash out even with a ton if detergent and Downy. NO RETURNS so I'm SOL!
