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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Ben D.
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Very easy
March 21, 2014

Very easy. Great info on various models. Free overnight shipping is greatly appreciated!

Date of experience: March 21, 2014
Sharon X.
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Help quickly available by phone to identify the proper filters for my model vacuum. Thanks, Best Vacuum! A great resource!

Date of experience: March 21, 2014
Jack B.
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...
March 20, 2014

Date of experience: March 20, 2014
Theresa U.
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March 20, 2014

Date of experience: March 20, 2014
Karen L.
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Great product
March 20, 2014

Great product

Date of experience: March 20, 2014
CJ V.
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Quick, easy, and efficient
March 19, 2014

Quick, easy, and efficient. I also felt like the prices were fair. Delivery was made exactly as stated. I would definitely use this site for future purchases. Thank you!

Date of experience: March 19, 2014
Gerardo F.
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March 19, 2014

Date of experience: March 19, 2014
Walter O.
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Best price and info to make comparison for ease of buying decision, great free overnight shipping offer and multiple purchase free shipping

Date of experience: March 19, 2014
Marion O.
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Website worked great!
March 19, 2014

Website worked great!

Date of experience: March 18, 2014
Linda W.
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Thanks
March 18, 2014

Thanks

Date of experience: March 18, 2014
Henry B.
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Courteous, knowledgeable people on the phone and easy-to-use web site.

Date of experience: March 18, 2014
Johnny U.
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March 18, 2014

Date of experience: March 18, 2014
Ronald D.
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March 18, 2014

Date of experience: March 17, 2014
Lorie P.
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Great website layout for comparison purposes!
March 18, 2014

Great website layout for comparison purposes! This is my second Miele vacuum. I purchased the Titan. It is so much lighter than my older one. The suction is excellent. The only negative is the short cord. It moves so smoothly from carpet to my hardwoods. These vacuums are worth the extra money!

Date of experience: March 17, 2014
Hannah N.
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I have not received the package, yet, I am only at checkout. Only glitch: the short view in Google said 'free shipping,' but that is true only for large purchases. Otherwise, all went well.

Date of experience: March 16, 2014
Joe S.
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Good website
March 17, 2014

Good website. Videos made for easy comparison between Miele models

Date of experience: March 16, 2014
Albert K.
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Question 3 should be determined AFTER product is received.

Date of experience: March 16, 2014
Laura I.
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March 16, 2014

Date of experience: March 16, 2014
Jeffrey A.
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March 16, 2014

Date of experience: March 16, 2014
Doris M.
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Have not used it yet so this is why the product satisfaction question is rated a 3... it will be a couple more days before I unpack and use the vacuum and have high hopes it will be as useful an item as the exact model it is replacing. It was my mistake causing the need for replacement in the first place.

Date of experience: March 16, 2014