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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Teri W.
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April 14, 2014

Date of experience: April 13, 2014
Tom Y.
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April 14, 2014

Date of experience: April 13, 2014
Virginia W.
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I am very comfortable on your site
April 14, 2014

I am very comfortable on your site. The site is easy to navigate and I can find what I am looking for without any trouble.

Date of experience: April 13, 2014
Terry O.
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BestVac had just what I wanted and it was easy to find on the website. Thanks!

Date of experience: April 13, 2014
Teressa D.
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April 13, 2014

Date of experience: April 13, 2014
Daniel A.
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I received a follow up call regarding some confusion I had. Not only was Tom extremely courteous, he took very good care both to explain how the taxes would be addressed and even added an expired premium to the order.

The vacuum is expensive, to be sure, but it works great. I love having clean floors and carpeting -- and I think my two shelties like it too! Normally they run away from vacuum cleaners. This one is so quiet they don't even flinch.

Thanks, BestVacuum!

Date of experience: April 13, 2014
Gail l.
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Tom was wonderful
April 13, 2014

Tom was wonderful. He helped me choose this model. I appreciated his pleasant manner and all his product knowledge.

Date of experience: April 13, 2014
Gwendolyn C.
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So far so good.i was very satisfied with the whole process.

Date of experience: April 12, 2014
Denise R.
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Standard price for miele product
April 12, 2014

Standard price for miele product. No savings.

Date of experience: April 12, 2014
Michelle M.
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It was quick and easy
April 12, 2014

It was quick and easy. Gave information about shipping and price that was helpful. Thank you Michelle

Date of experience: April 11, 2014
Emma L.
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April 11, 2014

Date of experience: April 11, 2014
les p.
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April 11, 2014

Date of experience: April 11, 2014
Linda A.
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I always find what I need and your prices are competitive.

Date of experience: April 11, 2014
Natalie E.
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April 11, 2014

Date of experience: April 10, 2014
Janet K.
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April 10, 2014

Date of experience: April 10, 2014
Patty W.
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As a previous Dyson owner, I was told that using a Dyson vacuum on my new carpet would void the warranty. The company I purchased my carpet from recommended the Miele vacuum. I'm extremely happy with my purchase! The Miele vacuum is easy to push and does an even better job than the Dyson I had. My order came overnight! And was easy to put together!

Date of experience: April 10, 2014
Kristie H.
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Good search function
April 10, 2014

Good search function. Easy to use.

Date of experience: April 10, 2014
Teresa C.
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April 10, 2014

Date of experience: April 10, 2014
Karen C.
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April 10, 2014

Date of experience: April 10, 2014
Diane I.
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April 10, 2014

Date of experience: April 9, 2014