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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Thomas I.
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June 4, 2014

Date of experience: June 3, 2014
Gary R.
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The gentleman i spoke with, who was Mark was very customer oriented.I had an issue concerning paypal to pay for my item and explained it to Mark.I couldn't believe how patient and understanding he was for an online purchase.

Date of experience: June 3, 2014
Linda M.
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The best, only wish you were in Texas
June 3, 2014

The best, only wish you were in Texas

Date of experience: June 2, 2014
Bill R.
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June 2, 2014

Date of experience: June 2, 2014
Jeff R.
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June 2, 2014

Date of experience: June 1, 2014
Andrew X.
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June 2, 2014

Date of experience: June 1, 2014
Abi L.
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June 2, 2014

Date of experience: June 1, 2014
Amy F.
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May 31, 2014

Date of experience: May 30, 2014
Stephen G.
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Delivered overnight and works great
May 31, 2014

Delivered overnight and works great.

Date of experience: May 30, 2014
Henri D.
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May 31, 2014

Date of experience: May 30, 2014
Chip D.
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Apprehensive, I don't normally shop online
May 30, 2014

Apprehensive, I don't normally shop online. Proved to be a good experience.

Date of experience: May 30, 2014
Donna V.
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Ordering was easy
May 30, 2014

Ordering was easy. I'm glad you accept Paypal; not everyone does, but it simplifies things.

Date of experience: May 29, 2014
Maryann H.
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Great
May 30, 2014

Great

Date of experience: May 29, 2014
John W.
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This is my second order of these items from you. In the first, one bottle arrived damaged, and you replaced it. Thank you. This time, there didn't seem to any damage, but there was a leak again of some sort. The packaging was stained and the bottles were slimy, covered with soap that had apparently leaked. That said, I opened them and each bottle was filled to about the same level (about an inch from the top). Strange that there is no seal on them.

Date of experience: May 29, 2014
Janet D.
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May 30, 2014

Date of experience: May 29, 2014
Susanne O.
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May 29, 2014

Date of experience: May 29, 2014
Rita G.
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May 29, 2014

Date of experience: May 28, 2014
Rene H.
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So far
May 29, 2014

So far - so good! A gift for our daughter

Date of experience: May 28, 2014
K R.
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May 29, 2014

Date of experience: May 28, 2014
Hannah G.
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May 28, 2014

Date of experience: May 28, 2014