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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Carl H.
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July 2, 2014

Date of experience: July 1, 2014
xiaoxiang c.
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The price is very good, and I received it the next day after I paid the money.It's a good shopping experience.

Date of experience: July 1, 2014
sandra s.
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July 1, 2014

Date of experience: July 1, 2014
Meixuan X.
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Shopping is easy
July 1, 2014

Shopping is easy. I would like to share my shopping experience after I receiving my product.

Date of experience: July 1, 2014
Kimberly I.
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I ordered the wrong vacuum bags but the customer service department is excellent and made the exchange very easy...

Date of experience: June 30, 2014
Kenneth K.
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June 30, 2014

Date of experience: June 30, 2014
Sean K.
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Only reason I checked 3 stars is because I don't usually discuss vacuum cleaner bags with other people...

Date of experience: June 29, 2014
Helen T.
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Good website
June 29, 2014

Good website - makes shopping easy and fast!

Date of experience: June 29, 2014
George R.
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Easy!
June 29, 2014

Easy!

Date of experience: June 29, 2014
Dylan B.
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June 29, 2014

Date of experience: June 28, 2014
Flagirl E.
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I have purchased from Best Vacuum before and have been very impressed with all aspects of my purchase. That's why I am back again! And they have earned another 5 star rating from me. Just received our second Miele vacuum and could not be happier. Best Vacuum is the Best!

Date of experience: June 28, 2014
Lauren E.
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June 28, 2014

Date of experience: June 28, 2014
Russell L.
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June 28, 2014

Date of experience: June 28, 2014
C D.
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I've bought a new Miele vacuum, parts for an older Miele vacuum, and parts for both Miele vacuums from Best Vacuum and will continue to do so! You guys are awesome!

Date of experience: June 27, 2014
Tammy W.
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June 27, 2014

Date of experience: June 27, 2014
LK Q.
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Awesome Miele Calima vacuum, so happy, even much better than Kirby Sentria! Just as good vacuum, almost no noise (can keep up a normal conversation while vacuuming), light in weight, easy to manoeuvre and cute (for a vacuum cleaner).

Date of experience: June 27, 2014
karla h.
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June 27, 2014

Date of experience: June 27, 2014
Hannah P.
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When reading the manual for my Miele Quartz vacuum, the 'how to set up your vac' description said how to remove a strip and set the timing at the filter. I could not identify any of the filter parts described in the manual. Only by going online, I noticed, that the filter, which seemed to be standard, was exchanged to a simpler filter and HEPA is now sold as optional. If this is optional, then don't have a manual that shows only the HEPA which makes your customers feel short changed.

Date of experience: June 27, 2014
Mary S.
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Doing great
June 26, 2014

Doing great. Keep it up.

Date of experience: June 26, 2014
Isabella Y.
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June 26, 2014

Date of experience: June 26, 2014