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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Martha G.
0 reviews
0 helpful votes
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September 22, 2014

Date of experience: September 21, 2014
Suze K.
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Thanks for the free HEPA filter!
September 21, 2014

Thanks for the free HEPA filter! Your shopping cart UX is nice. And I love my new vacuum - it's everything as promised.

Date of experience: September 21, 2014
Pam C.
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Great experience-my second vacuum from you!
September 21, 2014

Great experience-my second vacuum from you!

Date of experience: September 21, 2014
Mark D.
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September 21, 2014

Date of experience: September 21, 2014
Kim M.
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Been here before...
September 20, 2014

Been here before... will continue to return to this awesome website =]

Date of experience: September 20, 2014
Debbie O.
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September 20, 2014

Date of experience: September 20, 2014
Rita M.
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Very quick and easy!
September 20, 2014

Very quick and easy!

Date of experience: September 20, 2014
Emily P.
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September 19, 2014

Date of experience: September 19, 2014
mickey p.
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Delivery was fast, so far vacuum is good, maybe great, haven't used enough yet to say.

Date of experience: September 19, 2014
Elke B.
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September 19, 2014

Date of experience: September 19, 2014
Kirsty A.
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September 19, 2014

Date of experience: September 19, 2014
Robert M.
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I liked that I stayed on the same page to make the purchase without having to push a 'continue button' The page let me set up an account, add address and pay with credit card while looking at the order the entire time. It would be nice to have a photo of the canister machine with the handle in a position to vacuum under a bed. You have a wonderful web page.

If anyone needs an example of customer service, I will direct them to you. I am not just pleased, I am thrilled with the courtesy, knowledge, and response. Thank you.

The first thing I did was vacuum under my bed. Perfect!

Date of experience: September 19, 2014
Denise E.
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September 19, 2014

Date of experience: September 19, 2014
Abigail L.
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September 19, 2014

Date of experience: September 18, 2014
Steve B.
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September 18, 2014

Date of experience: September 18, 2014
Howard R.
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Very easy
September 17, 2014

Very easy. I wish you had free shipping.

Date of experience: September 17, 2014
Carol S.
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September 17, 2014

Date of experience: September 17, 2014
Andrea G.
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September 17, 2014

Date of experience: September 16, 2014
Kathy B.
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September 16, 2014

Date of experience: September 16, 2014
Sarah M.
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Great experience
September 16, 2014

Great experience. Kind, professionals on the phone.

Date of experience: September 16, 2014