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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Tom J.
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January 30, 2015

Date of experience: January 30, 2015
Gerald S.
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The humidifier etc
January 30, 2015

The humidifier etc. was supposed to be delivered on Wednrsday by FedEx. Still haven't received the shipment. Do what can I say? Jerry Sullivan

Date of experience: January 30, 2015
Pally M.
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January 30, 2015

Date of experience: January 29, 2015
minde P.
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Before purchasing the product, I talked to a customer service rep and he was very helpful and knowledgeable on the products. I loved the overnight free shipping. I am very happy with this product. It has great suction power, lightweight, and maneuvers great.

Date of experience: January 29, 2015
julie N.
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January 29, 2015

Date of experience: January 29, 2015
Stanley F.
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Everything I needed for this purchase was shown
January 28, 2015

Everything I needed for this purchase was shown. Process was very simple and clear. Quick too. It was delivered to my door next day. That blew me away it was so good.

Date of experience: January 28, 2015
Chris W.
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A breeze followed by exceptional customer service and follow up.

Date of experience: January 26, 2015
Liz G.
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January 26, 2015

Date of experience: January 26, 2015
Robert H.
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January 25, 2015

Date of experience: January 25, 2015
Capt j.
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Ordering is simple and direct
January 25, 2015

Ordering is simple and direct. Just right.

Date of experience: January 25, 2015
abe L.
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January 25, 2015

Date of experience: January 24, 2015
Victoria B.
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Great site!
January 24, 2015

Great site! I had to return the product because it was to heavy. The service I received has been superb. I have the Meile UniQ S8990 canister being shipped to me. I'm certain this one will meet everyone of my expectations. This company and the people working there are tops. I could not ask for better service.

Date of experience: January 24, 2015
A V.
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January 24, 2015

Date of experience: January 23, 2015
Cynthia A.
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January 22, 2015

Date of experience: January 22, 2015
Jessica Q.
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Some small dents in the product upon delivery, but it works great so far. Clean air and no odor is my top priority, so the minor dents are no big deal.

Date of experience: January 21, 2015
Daryl E.
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Great web site easy to navigate
January 22, 2015

Great web site easy to navigate

Date of experience: January 21, 2015
K S.
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Always great service and products as well as speedy delivery!

Date of experience: January 21, 2015
Helmut S.
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Absolutely no problems; next day delivery as promised

Date of experience: January 20, 2015
Cheryl G.
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Great website chock-full of easy-to-navigate information! When I finally decided on a vacuum, I placed my order late on a Saturday afternoon & my vacuum was delivered Tuesday morning! And no charge for shipping! Would definitely and highly recommend Best Vacuum!

Date of experience: January 20, 2015
Ray J.
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January 19, 2015

Date of experience: January 19, 2015