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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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INGLEACCIDENT I.
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SEE REVIEW
August 3, 2015

SEE REVIEW

Date of experience: August 2, 2015
Christine B.
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Always the best experience
August 2, 2015

Always the best experience. Always!

Date of experience: August 2, 2015
Mary L.
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Great service
July 30, 2015

Great service. The web descriptions allow me to make decision very fast. I have no need to travel to my local store to get this vacuum. The service is prompt, great incentive by giving me two free bags. Responsive online service and followup. So who needs to do business with local store? Save gas and time.

Date of experience: July 30, 2015
Henry M.
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Simple and easy
July 29, 2015

Simple and easy

Date of experience: July 28, 2015
Diane V.
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Very easy to order..
July 28, 2015

Very easy to order. Liked the comparison of all the vacuums.Loved the no shipping cost.same price as amazon..

Date of experience: July 28, 2015
Way S.
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So far so good
July 28, 2015

So far so good. I like the free shipping. Everything went well and as promised -- shipping date, price, etc.

Date of experience: July 28, 2015
Nanette L.
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...
July 26, 2015

Date of experience: July 26, 2015
Kathryn M.
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Easy to use website
July 25, 2015

Easy to use website - responsive customer service and delivery exactly when they said!

Date of experience: July 25, 2015
E R.
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Great experience
July 25, 2015

Great experience

Date of experience: July 25, 2015
Greg M.
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Great experience!
July 22, 2015

Great experience! I'll buy from bestvacuum.com again.

Date of experience: July 21, 2015
Robert S.
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I've always been very happy with the service Best Vacuum has provided me for my Miele vacuum, and it's great to be able to reorder bags online. Many thanks.

Date of experience: July 21, 2015
Melissa J.
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Great delivery!
July 20, 2015

Great delivery! No problems. An overall good buying experience. There are many retailers selling this particular vacuum, but I appreciated the warranty, free shipping, reviews offered, and the 30 day guarantee.

Date of experience: July 20, 2015
Suzanne C.
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July 18, 2015

Date of experience: July 18, 2015
Gary W.
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Always a pleasure to shop at Bestvacuum!
July 17, 2015

Always a pleasure to shop at Bestvacuum!

Date of experience: July 17, 2015
John G.
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July 16, 2015

Date of experience: July 16, 2015
Doreen L.
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Fast delivery...
July 15, 2015

Fast delivery... so pleased.

Date of experience: July 14, 2015
Janis T.
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Very good
July 14, 2015

Very good. I called in to your business number and received all the information that I needed by a very courteous rep.

Date of experience: July 14, 2015
Mary Q.
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I had a hard time finding where to register
July 14, 2015

I had a hard time finding where to register.

Date of experience: July 13, 2015
Holly S.
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The website is fast and easy
July 14, 2015

The website is fast and easy. I have only placed 2 orders in the last 6 months and they arrive quite quickly. I am very pleased

Date of experience: July 13, 2015
Kurt J.
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Loved it!
July 13, 2015

Loved it!

Date of experience: July 13, 2015