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The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
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Very easy! Liked the no shipping fee! Thanks! Filter I received not quite as I expected but fit perfectly.
Am just starting to use it. The directions are terrible, and as soon as I return from a business trip I'll be calling with a filter question. That will be the real test of your customer service :)
Great experience each time I have ordered.
Ordered filters for 2 Miele vacuums. Miele makes good quality filters for their models. Expected delivery to take longer past the weekend. But received them on a Thursday and was able to vacuum right away.
Very easy and professional.
Easy-to-use website and vacuum comparison tool
Quick and easy. Took just a couple minutes.
Easy. Free Hepa filter sealed deal. Tried to find coupon, but no success. The Alize vacuum came with the 650-3-AirTeQ combination hard floor/short pile rug attachment. The provided manual suggested not using the AirTeQ on easily scratched wood floors. Upon calling the Best Vacuum company, seller agreed to exchange the AirTeQ for what seller said would be "better" and swapped out the $89 AirTeQ for the $69 SBB 300-3 smooth floor attachment. I would have been better served if seller had sent the similar but wider $79 SBB 400-3 tool.
Easy to order, got the vacuum hose in a week from time of ordering
Quick & easy, self explanatory ordering.
Good services
Very easy and precise listings. Have ordered from you before and been very pleased.
Good solid Miele products
Have correct keyboard set up when asking for information -have numbers come up when numerical entries required;have underscore and@ symbol when e-mail required.
Easy and quick. But there are two bugs in your website:
1) default shipping address we filled in our account page is not loaded into shipping address at checkout
2) every time we click on an address field, it clears the entry -- system should only edit instead (active cursor)
Great vacuum delivered overnight!
On time.
I am very satisfied and will continue to order from bestvacuum.com
Thank you.
You may it so easy. I really liked being able to compare
The different models.

