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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Jo G.
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Very easy!
October 15, 2015

Very easy! Liked the no shipping fee! Thanks! Filter I received not quite as I expected but fit perfectly.

Date of experience: October 15, 2015
Diana O.
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Am just starting to use it
October 15, 2015

Am just starting to use it. The directions are terrible, and as soon as I return from a business trip I'll be calling with a filter question. That will be the real test of your customer service :)

Date of experience: October 15, 2015
Nathan Y.
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Great experience each time I have ordered
October 15, 2015

Great experience each time I have ordered.

Date of experience: October 14, 2015
apd R.
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Ordered filters for 2 Miele vacuums. Miele makes good quality filters for their models. Expected delivery to take longer past the weekend. But received them on a Thursday and was able to vacuum right away.

Date of experience: October 12, 2015
Louis C.
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Very easy and professional
October 12, 2015

Very easy and professional.

Date of experience: October 12, 2015
Scott J.
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Easy-to-use website and vacuum comparison tool
October 11, 2015

Easy-to-use website and vacuum comparison tool

Date of experience: October 11, 2015
Brian L.
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Quick and easy
October 9, 2015

Quick and easy. Took just a couple minutes.

Date of experience: October 9, 2015
John J.
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Easy
October 9, 2015

Easy. Free Hepa filter sealed deal. Tried to find coupon, but no success. The Alize vacuum came with the 650-3-AirTeQ combination hard floor/short pile rug attachment. The provided manual suggested not using the AirTeQ on easily scratched wood floors. Upon calling the Best Vacuum company, seller agreed to exchange the AirTeQ for what seller said would be "better" and swapped out the $89 AirTeQ for the $69 SBB 300-3 smooth floor attachment. I would have been better served if seller had sent the similar but wider $79 SBB 400-3 tool.

Date of experience: October 9, 2015
tom X.
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Easy to order, got the vacuum hose in a week from time of ordering

Date of experience: October 8, 2015
Alan Y.
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Quick & easy, self explanatory ordering
October 8, 2015

Quick & easy, self explanatory ordering.

Date of experience: October 8, 2015
Hector o.
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Good services
October 8, 2015

Good services

Date of experience: October 8, 2015
Veda C.
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Very easy and precise listings
October 7, 2015

Very easy and precise listings. Have ordered from you before and been very pleased.

Date of experience: October 7, 2015
John H.
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Good solid Miele products
October 7, 2015

Good solid Miele products

Date of experience: October 6, 2015
Mary K.
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Have correct keyboard set up when asking for information -have numbers come up when numerical entries required;have underscore and@ symbol when e-mail required.

Date of experience: October 6, 2015
Jimmy V.
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Easy and quick
October 6, 2015

Easy and quick. But there are two bugs in your website:
1) default shipping address we filled in our account page is not loaded into shipping address at checkout
2) every time we click on an address field, it clears the entry -- system should only edit instead (active cursor)

Date of experience: October 5, 2015
Marianne W.
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Great vacuum delivered overnight!
October 3, 2015

Great vacuum delivered overnight!

Date of experience: October 3, 2015
Peter L.
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On time
October 3, 2015

On time.

Date of experience: October 3, 2015
GM Y.
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I am very satisfied and will continue to order from bestvacuum.com

Date of experience: October 1, 2015
Adam W.
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Thank you
October 1, 2015

Thank you.

Date of experience: October 1, 2015
Linda H.
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You may it so easy
October 1, 2015

You may it so easy. I really liked being able to compare
The different models.

Date of experience: September 30, 2015