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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Jennifer L.
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Great website
December 2, 2015

Great website. Fast shipping.

Date of experience: December 2, 2015
Joanne S.
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Great selection..
December 1, 2015

Great selection. I love my Miele and ordered one for each of my daughters!

Date of experience: December 1, 2015
Judith C.
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Easy to find the parts I was searching for
December 1, 2015

Easy to find the parts I was searching for.

Date of experience: November 30, 2015
Valerie Q.
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November 18, 2015

Date of experience: November 18, 2015
Anne F.
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November 18, 2015

Date of experience: November 17, 2015
janet C.
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We had a two day promised delivery that came in one
November 17, 2015

We had a two day promised delivery that came in one. How did they do that? I had questions that were answered by a very good service tech when I called their customer service.

Date of experience: November 16, 2015
Christine Y.
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November 16, 2015

Date of experience: November 16, 2015
T A.
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Wonderful, timely, accurate!
November 16, 2015

Wonderful, timely, accurate!

Date of experience: November 15, 2015
Raylin G.
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Great!
November 16, 2015

Great!

Date of experience: November 15, 2015
Judith S.
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November 15, 2015

Date of experience: November 15, 2015
Pat B.
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So far...
November 14, 2015

So far...excellent! Recommending Miele and bestvacuum.com to anyone in need of a new vacuum

Date of experience: November 14, 2015
Marcia D.
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Everything ok
November 14, 2015

Everything ok.

Date of experience: November 13, 2015
Judy O.
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November 13, 2015

Date of experience: November 13, 2015
Jennifer R.
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I will definitely shop again from bestvacuum and recommend their site to friends and family. The shopping experience was very easy and they have a lot of information on their site available for their customers. Shipping was extremely fast...the next day at no additional cost. And they guarantee their price...I could not find anyplace that had lower prices.

Date of experience: November 12, 2015
Mary D.
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Best Vacuum is all about customer service and you can't find that often. Fast overnight shipping and regular communication to let you know timing.

Date of experience: November 11, 2015
Donna O.
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Quick shipping, great price
November 11, 2015

Quick shipping, great price

Date of experience: November 11, 2015
Linda J.
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November 10, 2015

Date of experience: November 10, 2015
Meggan E.
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Terrific
November 9, 2015

Terrific.

Date of experience: November 9, 2015
Judy S.
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Good experience very easy
November 9, 2015

Good experience very easy

Date of experience: November 9, 2015
Diana H.
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Cheaper than on Amazon!
November 9, 2015

Cheaper than on Amazon!

Date of experience: November 9, 2015