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Best Vacuum

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Janet T.
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Excellent website
January 12, 2016

Excellent website. Very quick overnight delivery, as promised!

Date of experience: January 12, 2016
Jen a.
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Love the comparison charts
January 9, 2016

Love the comparison charts

Date of experience: January 9, 2016
Anne S.
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Excellent information straightforward easy to use

Date of experience: January 7, 2016
Happy C.
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Great experience and nice, no great customer service.

Date of experience: January 7, 2016
Robert K.
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Quick and easy to order
January 7, 2016

Quick and easy to order. Delivery in a timely manner.

Date of experience: January 6, 2016
Moritz I.
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Excellent!
January 1, 2016

Excellent! Easy to navigate!

Date of experience: January 1, 2016
Nicole S.
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So far my experience has been limited to ordering and receiving the goods as communicated on the website. My expectations have been met thus far.

Date of experience: December 27, 2015
gary t.
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Have owned a Miele for 20yrs now giving a new one to my kids. Its well worth the price considering it will last over 10 to 20 years..

Date of experience: December 27, 2015
Frederick H.
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Excellent web site
December 27, 2015

Excellent web site.

Date of experience: December 26, 2015
Peter E.
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Easy website to comparison with and very helpful write ups.

Date of experience: December 23, 2015
Jodi C.
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Very Quick & Easy!
December 23, 2015

Very Quick & Easy!

Date of experience: December 22, 2015
hydie c.
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No tax and overnight shipping available with my order so I can start using my miele vacuum right away.Quick and easy process ordering my product.

Date of experience: December 20, 2015
Brenda W.
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Website not very user-friendly
December 20, 2015

Website not very user-friendly. Delivery was very quick. I received exactly what I needed.

Date of experience: December 20, 2015
Anita G.
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Dealing with bestvacuum.com was wonderful
December 18, 2015

Dealing with bestvacuum.com was wonderful. Efficient ordering system and unbelievable delivery time! I live in an area of the country that does not supply the filters. Well, a lot of things, so we all depend on the internet for shopping. Thank you for being there, and doing a great job!

Date of experience: December 17, 2015
Stephanie Y.
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I liked the guarantee!
December 17, 2015

I liked the guarantee! Thank you.;-)

Date of experience: December 17, 2015
kate c.
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Ordering from BestVacuum is a good experience
December 16, 2015

Ordering from BestVacuum is a good experience. The product is what is says it is, and the order comes quickly.

Date of experience: December 16, 2015
Ray B.
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Easy to use, in-stock, next day, and free shipping, that is great. Price matches other sites. Will order again!

Date of experience: December 15, 2015
Robert L.
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Smooth so far
December 15, 2015

Smooth so far

Date of experience: December 15, 2015
Darren O.
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I ordered on Monday and got the part quick
December 14, 2015

I ordered on Monday and got the part quick.

Date of experience: December 14, 2015
R T.
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We had already decided on a Miele, so we really appreciated the table that helped us decide which Miele to purchase. I ordered our Topaz and VOILA! It arrived the next day. We opened the boxes with our usual trepidation (we've had pretty dismal luck with buying big stuff in big boxes-- missing parts, broken pieces, etc.) but everything was there and ready to go. It's a lovely vacuum. There's isn't a rattly or shoddy thing about it. Even the little wheels seem to glide over my hardwood floors. It's very quiet and the suction is wonderful. I completely understand now why the Miele is one of the more expensive vacuums. I hope it lasts as long as its reputation promises!

Date of experience: December 14, 2015