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Best Vacuum

4.9

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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews

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Tina G.
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Always easy to get around the web site, and shipping is always speedy.Thank you, Best Vacuum. You're the best!

Date of experience: March 19, 2016
SR H.
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Overall, it was a good experience
March 16, 2016

Overall, it was a good experience. The product arrived in an older box (for a different model) and had stickers on it to reflect the new product. I didn't like that. However, the vacuum is great!

Date of experience: March 16, 2016
Johnny M.
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Good, easy website
March 14, 2016

Good, easy website. Like the free overnight shipping and free return policy. Received vacuum next day as promised. The vacuum is superb...very quiet, great suction, and well made.

Date of experience: March 14, 2016
Dan R.
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...
March 12, 2016

Date of experience: March 12, 2016
Kevin V.
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Great!
March 11, 2016

Great! I'm very happy with the service I experienced from Best Vacuum.

Date of experience: March 11, 2016
Greg A.
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Excellent service
March 11, 2016

Excellent service. I am a repeat customer.

Date of experience: March 10, 2016
Crella D.
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Easy to navigate site and everything in stock with free shipping.

Date of experience: March 7, 2016
dpk I.
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I got the vacuum I wanted at a very good price, and I got it the next day. It could not have been better.

Date of experience: March 7, 2016
Robert L.
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Easy to shop
March 7, 2016

Easy to shop

Date of experience: March 7, 2016
Stan K.
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It was a pleasure to shop and very easy
March 4, 2016

It was a pleasure to shop and very easy

Date of experience: March 4, 2016
Katherine K.
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Easy to read menue; had everything I needed; plus free shipping.

Date of experience: February 27, 2016
Kathleen W.
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Very professional and prompt service
February 27, 2016

Very professional and prompt service. Everything arrived in excellent condition.

Date of experience: February 26, 2016
Carol N.
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Very quick delivery
February 25, 2016

Very quick delivery. We received the vacuum the day after it was ordered.

Date of experience: February 25, 2016
Ria F.
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Easy peasy and can't beat free overnight shipping!
February 25, 2016

Easy peasy and can't beat free overnight shipping!

Date of experience: February 25, 2016
Michael Q.
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Excellent transaction and I thank you
February 23, 2016

Excellent transaction and I thank you

Date of experience: February 23, 2016
Jan W.
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Ordering was simple, and the discount was appreciated.

Date of experience: February 22, 2016
Joyce H.
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The whole buying process was great
February 21, 2016

The whole buying process was great. My only complaint was that FedEx left the box in the middle of the driveway, not "at the front door" as stated.

Date of experience: February 20, 2016
A W.
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The comparison page on the website was useful for choosing a model of vacuum to buy. Moreover, the order arrived promptly and in good condition. I am very happy with my purchase, and it is nice to know where the brink-and-mortar stores are (in the Chicago area), should I need any repairs or accessories.

Date of experience: February 19, 2016
Mile t.
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I would recommend this product
February 18, 2016

I would recommend this product

Date of experience: February 18, 2016
Doug S.
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Super service and great value
February 18, 2016

Super service and great value.

Date of experience: February 18, 2016