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The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
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Quick in and out order
Very difficult to match my new vacuum to the correct type of bags and filters! I'm still not sure I got it right!
Na
Easy to navigate website, competitive prices, and prompt delivery
Efficient and timely
Fast, easy, and convenient! These guys are awesome!
Fast shipping. Authentic Miele bags and filter.
So far great.
Easy to obtain refill vacuum bags. Miele vacuum durable. My cleaning lady typically needed a new vacuum every year. Not any longer!
Great service
Service was good and delivery fast. I did not expected this.
... doesn't show that I ordered TWO packs
So far so good
No
Quick delivery for a terrific product
Everything went very smoothly. Would have been 5-stars except took three days after message that delivery is coming and will need signature at delivery before delivery actually took place.
Very good service and great value
User Friendly well laid out!
Website is a bit difficult to use, for someone who is not so tech-savvy- I was able to figure it, but a few profanities escaped my lips.
Worked out great. I was especially appreciative of the emails telling me when the order was shipped and when I could expect it. With all of the package theft occurring in Portland it was a relief to know when to expect my order so I could make sure I was home.

