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Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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100percent increase on a reorder. That's a big jump from before, got too pricey but what can I do?
100percent increase on a reorder just 2 years prior? That's a big jump from before, not happy at all!
Love your signs, we only get signs from you and we tell others to do the same.
They hold up well even outdoors. You're affordable and quick to ship. Every sign we've needed for events, conventions, or store signage, we've gotten from your shop.
Great great prices alot to choose from to build and grow your business. Just a all around great easy to use site.
Sent a picture of my daughters cut out and they were like OMG that looks so real. I agree. Great Job.
We paid for expedited shipping for our signs, and they came 4 days after the event! The signs themselves are a good product,
Great experience! Very easy- thank you for great customer service.
The items i ordered was not the correct one's. The company wouldn't not let me return to get the proper stands that i needed. I would never recommend this company.
I contacted customer support for my order. I had created a design on the website one day and did not see how to put that design on a custom banner a couple of days later. Vanessa helped me through the process. I've used Best Of Signs before, and they do a good job.
We are super happy. We ordered the 8x8 convention display and a 6 and 8 foot table cover (s). My only critique is that I wish the graphics were all the way to the edges of the table cloths but it's not a big deal. Love the final products and we're ready to show off to the world!
Easy to order, but never received my sign. Emailed customer service but they never responded.
Dear Teresa,
We appreciate your favorable feedback regarding the ordering procedure. Regrettably, we have learned that your order has not yet been delivered. As per the latest update, the proof you requested was dispatched on August 25th. Unfortunately, we have not received a response to your order, which has led to its temporary hold. We kindly request that you to log in to your Best of Signs account and approve the proof, enabling us to proceed with the order. We sincerely apologize for any inconvenience this situation may have caused.
Best regards,
Bought signs for my Ford trucks. They knew the bodies were Aluminum, so they sent Magnetic signs. Went to return them, and they made us take 3 videos of the signs not sticking to the trucks and send them in. Now they won't return the money after acknowledging the problem and won't take calls about it. I'm going to the BBB in both states. Do NOT buy anything from these people!
Dear William, we would like to extend our heartfelt gratitude for taking the time to provide us with your valuable feedback. We are sorry to hear that the product did not meet your expectations. We appreciate your patience and understanding during this process and apologize for any inconvenience caused. Our escalation team has already reached out to you with a resolution, and we are working diligently to rectify the situation. Your cooperation is greatly appreciated.
Fourth custom sign order and very happy with quality
VERY happy with quality of items received, if it's less than perfect they'll let you know prior to printing
So far so good…
Perfect
50 characters…$$$&$&$$$$&&&&&&&&.
I have used this site several times because they are so cheap. I would not recommend it to anyone. Customer service was next to no help and they seem to keep losing my order approvals meaning that my delivery date keeps getting pushed back. Last year they recreated an order and spelled "varsity" wrong. I can not in good faith tell anyone to use these folks when they continue to mess up and refuse to correct their mistakes.
Hello Shelby,
We deeply regret to learn that your order from the previous year experienced spelling issues despite our designer's efforts to recreate the artwork. Upon reviewing the most recent updates on your order, we acknowledge that our team made an error, and we understand that you had to approve the order twice, which likely contributed to a delay in the delivery date.
We want to provide you with an update regarding the delivery process. Please be aware that the delivery time displayed on our website represents the fastest possible option, even if we expedite the shipping. Currently, your order is in production, and once it is ready to be dispatched, we will promptly notify you with the tracking information.
If you have any feedback or suggestions on how we can enhance our services, we sincerely invite you to share your thoughts with us at [email protected]. We are committed to doing everything within our capabilities to rectify the situation and make it right for you.
Thank you for your understanding and patience.
Warm regards,
Best of Signs
Always quality signs at a reasonable price. I recommend Best of Signs to small business nationwide.
The entire process was so easy - I received my banner on time and it was wonderful.
The designs tools are great and if you've got a design ready to go, uploading it was easy as well.
Always quick and easy to order. Orders are always correct and of good quality.
Easy enough. Great prices. I hope I am pleased with the result. The only thing that would have improved my experience is if there was a notification to confirm that the quality of the file will yield good print results.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tim, We are sorry for the hassle that you have faced. We appreciate you taking the time to get in touch with us. We certainly understand the importance of providing courteous service to our customers and we don't want our customers to have this kind of experience with us. We cannot commit that the poles or graphic will fit into the hardware appropriately because we supply our own set of hardware and graphics. We are aware that you have contacted our customer support team and we will really appreciate it if you can check the email that has been sent as our team has reached out to you for the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7. Our customer service agents will make every effort to assist you right away. We value your time and effort contacting us.