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Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Loved them for my sons 21st Birthday, all guests held a different big head up from birth to 21yrs old then I decorated the yard with them. Was a lot of fun!
I am very happy with everything you have. Because of the price, shipping and the good communication
Hey Adam! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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Thank you, Joshua, for your review! If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Love this site!
We print a lot of our theater backgrounds for our set pieces here. Great service!
Thank you, Adam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Thank you, John, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great products! The design tool allows us to create our product and modify our product design prior to each reorder for updating.
Hey Anissa! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I filled out the form, sent my art, and got the product a week before the arrival date.
The work was tremendous, quality, and quick.
Hey Joseph! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I'm a little worried my message to remove the green will not be perceived.
Very easy to use website and prices are reasonable for the product! However, my package came from the country India, which I had no problem with that in itself. However, when package came in over a week late, it was not from a facility in the US, which is how it can have the priority shipping by fedex in 5 days.
Hey Noah! We truly regret the inconvenience you have had to deal with and the delivery delay. This is not the kind of experience we want our clients to have with us. We appreciate your business and are aware of how important quick delivery is. We rely on outside logistics suppliers, so while all of our orders are dispatched on schedule, we have no control over this part of the process. We value you as a customer, thus we are happy to reimburse you for the shipping costs you incurred. We have submitted a refund request on your behalf. Once approved, it will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to be reflected in your account. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward. If you have any further questions or need any assistance in the future, don't hesitate to reach out.
Very easy to use website and prices are reasonable for the product!
Quick and easy ordering.
Let's see when the product arrives for quality.
Update letters arrived as promised.
The template was all balled up… not a deal breaker but would have been a lot easier job.
Hello Jessica, we appreciate your feedback. Our team has put in considerable effort to streamline and simplify the order process, and we're delighted to hear that you are satisfied with the overall order processing and product quality. However, we regret any disappointment you experienced concerning the template. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the overall customer experience.
Quick and easy ordering.
Let's see when the product arrives for quality.
Easy site to use and great price. My order was shipped quickly and arrived with secure packaging
It's pretty good I just did not know the name of the cut or material but I called customer w and they helped me very good company
Ordering was easy, shipping was late, product is great!
Would love to get a realistic looking preview before placing my order.
Was disappointed with how it turned out. Thought they would have the image up closer to the top
I was originally happy to find Best of Signs online, a clean, usable website and good prices. I placed an order, immediately realized I had the wrong size selected, and canceled it within minutes, initiating a separate order for the correct size. Two days later, they said the original order had been printed and could not be canceled, and hadn't even confirmed the second order. In other words, they were able to rush a bad job to print lightning fast to charge me, but were taking their sweet time with the correct order.
Even worse, having contacted support immediately, I hit multiple personalities answering the support mailbox. One was understanding and said I'd get a refund, no problem:
"We understand that our customers are the heart of our business, and we want to ensure we meet your expectations."
Only to have that countermanded by someone else. It's one thing to have poor service. It's another to have it acknowledged — then taken back. So even while I have nice things to say about the signs (despite some weird line/cut/grease marks where, I assume, a human was involved in trimming), I can't recommend this business, as I waste hours of my life trying to get a chargeback. At least I have someone saying I deserved a refund.
Confusing instructions vague information... the preview i was sent reversed my design of a clear static cling - telling me the "adhesive" would make it unreadable. Customer service hung up on me twice before i got a nice gentleman who helped me cancel the order
Great prices and easy site to use. The pop-up screen was cut off on the top and bottom though so I couldn't clearly see what I was adding to the cart. I eventually got through it though.
Received an email stating my artwork resolution was too low for good quality. They recreated the images at no charge. I appreciate they took this extra step to ensure we received a quality product.
Amazing service! I would come back again! Amazing service! I would come back again!
Very good prices. And customer service was awesome!
Website can be difficult, however the customer service over the phone was great and the overall outcome of my canopy, canopy walls, & table cover are Top Notch! Very happy and received many compliments at our first agent!
Awesome and the payment options are the best and what make it more enticing to purchase more items...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Betty! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!