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Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Best of Signs did everything right, Fedex did not.
The package arrived beat up and bent, almost damaging the product inside.
Excellent and responsive to my design changes. Customer service is quick and top notch
Hey Dana! Thank you for your wonderful feedback! We’re so pleased to hear that our team was able to accommodate your design changes and provide you with excellent service. Ensuring a smooth and responsive experience is always our goal, and your kind words mean the world to us. If there’s anything else we can assist you with or if you have future projects in mind, we’re here to help.
Hi, when I was designing my banner, I had selected to make a custom one on your site. I got it all designed and it looked great - but then I realized that I had selected the wrong material. I wanted it to be mesh rather than canvas. I saved my design and selected a mesh banner instead. I then hoped to just click on my saved designs and upload the saved design to the mesh banner - only it wouldn't let me. The design I had saved was forever locked onto the canvas banner and I couldn't change it.
In the future, it would be fantastic if you could make it so any design I save could be applied to any kind of banner with one click.
I ended up having to go to the mesh banner, and redesign all of my artwork a second time. This was very time consuming and frustrating.
Hopefully that makes sense.
Thanks!
Hey! We apologize for any inconvenience this may have caused. We've made every effort to simplify the process and offer the best features to our customers. However, we recognize that there is always room for improvement. Your feedback is valuable to us, and we will definitely take it into account to enhance the customer experience. If you have any other concerns, please don't hesitate to reach out to us.
No good went i put my order for full canopy i tink come with the frame and tell call and iask say you need to order separte so cost me alot what i sell to my customers so no good for me doing bussines
My product came early and it was beautiful I absolutely love it!
Hey Carisma! Thank you so much for your kind words! We’re thrilled to hear that your product arrived early and exceeded your expectations. Your satisfaction means the world to us, and it’s wonderful to know you absolutely love it! We look forward to serving you again soon. If there’s anything you need, don’t hesitate to reach out!
My product looks great, quality work. The design team met our desires on how we wanted things
We love our Manet menu for our food truck we have already started using it.
Love the price
Can't wait to work with you again
Thank you
Hi Kath! Thank you for your feedback! We sincerely apologise for any inconvenience you experienced. If you have any specific suggestions or challenges you faced, please share it with us so we can improve further. While we do, don't miss out on our latest offers available on our website. We appreciate your support.
I received my order on time. The quality of my order was excellent
Hey Janeil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I love your guys custom sticks flags! I take them out with me and let them flap in the night breeze. Keep up the good work Best Of Signs!
Hey Rain! Thank you for your review! We’re delighted to hear that you love our custom stick flags and enjoy taking them out to flap in the night breeze—it’s such a vivid and wonderful image! Your support means a lot to us, and we’ll be sure to keep up the good work to deliver products you love. If there’s anything more we can do for you, please don’t hesitate to let us know.
I am waiting to get my credit for the previous order that I never received; it's hard to figure things out online. I do appreciate being able to design my own stuff with your tools.
Hey Gabi! Thank you for reaching out and for your feedback! We understand how frustrating it can be when things don't go as expected. To assist you further with the credit for your previous order, please reach out to our customer support team with your order details, or you can raise a ticket directly through your account. We're here to help and will ensure everything gets sorted for you. We appreciate your patience and are glad to hear you’ve enjoyed designing your custom items with our tools.
Hey Keith! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Process took way too long. Excessive emails. Confusing and duplicate emails about same issue. Confusion around art approval. Sign is great, but the process of getting it took way too long, required far too many emails, emails were not specific and often confusing. Energy dealing with all the emails was excessive and far outweighed the value of the banner.
Hi Harold! Thank you for your honest feedback. While we’re thrilled to hear you’re happy with the final sign, we deeply regret that the process was not as smooth as it should have been. We apologize for the excessive and confusing emails, as well as the delays during the art approval process. Your feedback is valuable, and we are committed to simplifying our communication process and improving clarity to ensure a more seamless experience in the future. If you have any additional concerns, we’re here to help.
I placed an order that was needed quickly. Best of Signs not only met but exceeded my expectations.
Hey Jake! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I used to order their large photo magnets and was very pleased with the products, then they changed the printing process and started adding a glossy coat to the product, which I did not want. They were kind enough to reprint for me. But from now on they will no longer offer the product without the gloss coating, and that makes the product useless for what I need them for. Then they raised the price by 600% - I used to get a 48x24 magnet for under $20 and now they cost above $100.
Hello Daniel, we apologize for the inconvenience you’ve experienced. We are committed to offering consistent pricing and quality by maintaining our processes. However, based on past experience data, we’ve made improvements and changes, which unfortunately means we no longer offer a matte finish. However, as your feedback is important to us, we will certainly take both your process and pricing feedback into consideration to enhance the customer experience.
I love this convenience of this website and the price is product is always great. I should probably try their designers because the custom sign build is tricky.
Hi Bob! Thank you for your feedback! We are sorry for any inconvenience caused. We'd love to hear more about any challenges you faced while working on your custom design. Your feedback is valuable, and it will help us improve our services further. We're glad to know you're enjoying the website interface and pricing. If you ever need assistance with custom designs, our designers are here to help make the process easier.
Hey Kaleb! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I had made an error or my original artwork and when I received the banner with the incorrect information I reordered it and they were right on top of it and had the corrected one shipped out the next day and it was a life saver.
Hey William! Thank you for sharing your experience! We’re so glad we could assist you in getting the corrected banner shipped out quickly. We understand how important it is to get things right, and we're thrilled to hear that the fast turnaround was a lifesaver for you. If you ever need further assistance or have any future orders, please don’t hesitate to reach out. We’re here to help!
I've used best of signs multiple times. Always good quality and price can't be beat
Hey Booster! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Kina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I usually use vistaprint for all my printing services. But when I needed a customized banner I gave best of signs a chance.
Hey! Thank you for giving Best of Signs a chance for your customized banner! We're honored to be considered alongside Vistaprint. We hope the final product exceeds your expectations. If you need any further assistance or have more printing needs in the future, we’re here to help!
The ordering process was great. The prices were great. The support was great. I even got some of my items early and the wall decals and large aluminum signs were exceptional for the price.
I did, however, order many stickers for labeling doors, items, and bumper stickers that should all have had a white background. They all came wtih a bluish/purple hue. Since the lettering was blue, I thought that maybe there had been contamination with the print. Feedback from the company said that the printing was fine but the background vinyl is that color and the prints came we seen in the proof. Since their proof (and the files I submitted) had white backgrounds, I would have to disagree. It's unfortunate in that the printing on the vinyl is great. It's just too bad they can't find a supplier that provides an actual while for their vinyl. If the stickers/decals are a full color, I imagine it would also be great, but don't expect a whilte.
Hey Lauren! Thank you for your feedback! We’re thrilled to hear that your overall experience has been positive. We would like to kindly clarify that there doesn’t appear to be an error with your order; it seems to be a matter of print contamination. Our team has already been in communication with you, and if you have any further concerns, please feel free to reply to the same email. If you need any additional assistance, don’t hesitate to reach out!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Eddie! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. Since you received the package damaged, we request you to raise a ticket from your BestofSigns account and share the images for the same. Please be assured; we will look into it promptly.