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BestCanvas.ca has a rating of 2.5 stars from 699 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BestCanvas.ca most frequently mention customer service, credit card and tracking number. BestCanvas.ca ranks 20th among Photo Printing sites.
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Ordered canvas for the first time from bestcanvas. I had to wait almost a week for it. Needed it as birthday present for my mom, so I was in a hurry. But despite the waiting the result looks really great, excellent work, good colors, and a firm frame. Next time I’ll know to order earlier so the waiting is not so stressful.
I received canvas in 6 days. I didn’t expect it in two or three days because quality is more important. The service responds fast, easy to communicate. Canvas is in high quality, definitely recommend bestcanvas
I LOVE, LOVE, LOVE my canvas! It’s my first purchase and I just fell in love with it. Definitely will order again.
Excellent job! Very pleased with the picture quality. I want another canvas!
Just got my canvas. Looks awesome. Would definitely suggest to try this service.
I love my first canvas. Thank you. I’m thinking of ordering bigger size for my mom’s birthday. It will be the best present, I’m sure.
Ordered canvas for my grandparents’ anniversary with their picture of their wedding day. Couldn’t believe how awesome the picture looks on canvas even though it’s an old, poor quality photo and I chose quite big size – 20” x 30”. They’ll be so surprised to see my present. I’m so excited.
I ordered three pictures from my wedding and it almost made me cry when I saw how awesome they look on canvas. Really refreshed the memories from wedding day. And there’s no need for framing, because it’s stretched already and ready to hang. So easy and so beautiful.
Overall I had pretty good experience with best canvas.
I was worried about the picture quality because I ordered 40" x 30" big frame. I expected it to be satisfactory, but I received printed picture in awesome quality already well-stretched. It outbid my expectations. Everything went smoothly from ordering to shipping. I recommend this company as a professional and reliable
I'm extremely satisfied with the company, also with the canvas I ordered for the first time in my life. Fast e-mail response when I made the payment through their system. Of course reviews play important role before choosing the service, and it was a bit risky because there are both positive and negative experiences. For me the risk paid off. Who doesn't risk, doesn't drink champagne :) Good luck
I ordered my canvas print on March 5th and received it on 11th. The photo looks outstanding and the colors are vivid. I'm happy for what I have ordered. The quality is worth paid money. Generally the experience was great. Recommend!"
My experience was not as bad as some I've just read. I did receive my order, and although not perfect, the pictures were of reasonable quality, and they did ship them straight away.
But then two weeks later, I received an invoice from FedEx, $22.96, for HST on $100 worth of goods (my order only cost me $39), and an advancement fee of $10 + tax.
I was definitley not aware that I would be having to pay these additional import charges seeing as it was a Canadian website.
I am so pleased with this site! I love my canvases thry are beautiful! I was really worried after I read all the negative comments, but my pictures are awesome! They come already on thr frame, and tge quality is anazing! I will be ordering from this site again!
Stay away from this website! It says it takes 4 business days to deliver and we ordered it about 2 weeks ago and we still haven't received our canvas photo. And now the canvas photos won't arrive in time for our wedding! Also, they forgot to mail us one of our canvas photos! There goes our wedding day! Also, this company is not a Canadian business, they are located in Florida!
Thought this was a Canadian company, as is their domain, not the case. They do not respond to phone calls or emails, and have to date not shipped product when they said they would. Stay far away from these scammers.
Sent bad picture. Contacted to replace. BY phone and by email. Said would replace. 4 months no response. Phone numbers roll to mailbox full. Scam stay away.
Call your CREDIT CARDS! Have not received the product yet as promised by the company, having seen all the bad comments of other customers I immediately called my canadian bank for transaction dispute. They will re-credit my money, I will only have a harder time if the merchant and his bank redisputes my case. Anyway, if you are also a victim suggest do the same so that the bank of FOTOSERVICE KOELN will know that those guys are really scammers.
Horrendous experience! I ordered a canvas in November 2011 for a christmas present. When it didn't arrive when they said it would I emailed. After receiving a suspicious email back (obviously a standard one automatically sent to people who email) I tried phoning... several dozen times over the next few weeks. No response -ever.
Finally after nearly two months I called my credit card company to try to be reimbursed from this fraudulent company. STAY FAR FAR AWAY FROM THESE CROOKS!
Placed order on a Canadian website assuming made in Canada. Turns ou the scmuck actually is German and has a German wbsite and one in the US. I understnad teh print might ship reom Miami. After reading this and not getting a confirmation email from the scam artists, then I am not holding out. Good thing I have a platinum visa and will just charge it back. Even if I get it now, I'll refuse the shipment (2 weeks late) and cancel the charge.
Answer: Because BestCanvas is a scam company who takes your money and never delivers. DO NOT ORDER FROM THESE SCAMMERS!
Answer: I live in Edmonton, Ab and get tracking info as soon as the item is shipped. Always arrives in 5 to 7 business days. They cover shipping over a certain amount and I have never had to pay duty.
Answer: Contact BESTCANVAS. And tell them what's going on.
Answer: You need to contact UPS I had the same issue. Due to an error in my address because bestcanvas site didn't add my unit number for my house
Answer: I live in Edmonton, Ab. And have never had a problem. I get the tracking info from them as soon as my order is shipped. It usually arrives in 5 to 7 business days.
Answer: I was amazed at the quality and speed of production and shipping.
Canvas Prints from BestCanvas Canada. Your Photo on Canvas for Cheap. Ready to ship within 24h!

