Shari's BerriesReviews 2,115

How the things came 180. In recent years I received Saharis Berries and loved them. They were ripe, big beautifully adorned strawberries. This box was a sloppy, sad, under ripe and over priced sadness. I asked my husband not to waste his money on these again.

Shari berries I received were strawberry were so small wouldn't serve them to no one they were half covered and they left them in the sun no secure box. Some one could have walk up and open them. And the window of delivery is terrible. So I call and they said they would send me more, Never received them and I called back a couple days later." same thing", said they would send never got them. Would recommend them to no one

It would be great if you could call your 800 number and speak with someone that spoke English. Your care for the customer is the worst I have ever experienced. No one really cares. Bad service, I spent over 1 hour on the phone trying to get a problem worked out with no results. I will never order from your company again.

I thought it would be fun to send my friend some chocolate strawberries for her birthday. Mistake. Supposedly FedEx couldn't find her address do they will do it tomorrow. Do they have a perishable item rolling around So Calif got two days. What a pitiful gift that will end up being. Never again!

Placed order on January 29th and got a full dozen chocolate covered strawberries. Well February 2nd comes and goes no chocolate covered strawberries so today I called and said that I'll take my money back since you didn't fulfill the order in a timely manner I'm not eating no moldy strawberries that have been riding around in the FedEx truck for God knows how long. Don't order from here do business locally if possible if not drive an hour or so and get what you want and be done with it instead of the headache of $#*!tys berries

Disappointed with the poor service, The birthday basket didn't arrive at all, I have emailed the customer service twice and they all replied it will be deliver soon, after two days pass the delivery date, I reach them the third time, they told me the order has been canceled and they can't do anything about it, they didn't even refund me the full price.

Sharis Berries was supposed to arrive at my mother in laws the Wednesday before Christmas. I ordered plenty in advance. Never arrived. No Christmas present for my mother in law that lives alone and looks forward to her Shari's Berries. I have ordered Strawberries many times before.
Called to reschedule. The representative "rescheduled the order" for 12/28/2020 but never arrived. When I called the representative she kept trying to sell me more products. It was disgusting. Still no strawberries to my mother in law. I have sent her Shari's Berries several times with no problem. I have spent a TON of money w/ Shari's. DISGUSTED AT THE SERVICE. Would not even give it one star. I ordered in plenty of time for Christmas delivery. NOT. I am so dissatisfy and disappointed. I have spent thousands of dollars ordering from you for my clients and family. I am so disgusted.

This was a gift to my in laws for Christmas. Here you go, enjoy... not so much. What a mess!, I called and complained so they sent a replacement box of... you guessed it, the same mess. So misleading, the pictures on the website look so perfect and delicious, which is what I would expect for $50 a dozen which are overpriced even if they are perfect but I thought, this one time I will splurge. See Photo of "What we ordered" vs "What we got". My advice, stay away from Shari's Berries, especially if it's a gift.

I placed an order for a dozen chocolate covered strawberries and had a set delivery date. A day after they should have been delivered the company had sent and email regarding an issue with my order. I called the number twice, and both times was placed on an endless hold with no help. I later received a call that they could not complete the order due to them not servicing my delivery area. Not sure if I will ever revive a refund as they offered to set up a new delivery address. I find all of this out a day after they were scheduled to arrive. Customer service is non-existent. Stay away!

I have ordered from berries.com for many years as gifts. Last year, the recipients all reported the berries were less than expected. I thought it was an anomaly and said nothing. This year's gifts all reported the same. Shari's Berries is not what it used to be. Being part of a larger conglomerate has not been beneficial for this brand. Great concept and, until recently, great quality. Not any more. I will be looking for other potential gifts in the future. Maybe you should too.