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Bellelily has a rating of 2.1 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 158th among Women's Clothing sites.
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Definitely like the different styles and this will be my first experience shopping with this site. So far so good!
The customer support is very helpful once you know how to navigate the pages. I got my clothes within 2 weeks.
Well my first shipping, so I'm hoping that what I'll receive will look as good as the picture. Thanks.
Amazing product. Liked the quality and delivery on time.
Reason I chose this business:
Like the quality of the products as described
Awesome service, excellent communication, outstanding problem solving!
I had a great shopping experience. Many items to choose from. Thanks for the amazing dress. Great experience.
Awesome clothes, nice quality, great options & easy to use website. Love this website...
I ordered a dress. I love it. It's very beautiful and accurate in size. Bought it and received on time without any problem.
The clothes are of extremely poor quality, I req an address to return and am in a battle of emails, where they are offering 25% discount to keep the clothes they suggest giving the clothes away. STEER CLEAR - NIGHTMARE
Very fast and efficient. I am pleased to see the description of the material on the website. Very happy with the material. Until the next purchase!
Easy to place an order, love the clothing. Orders come on time or earlier. Thank you!
My shopping experience was good! Very accommodating and I am very appreciated for the shopping from this website.
The customer service was very helpful in finding a solution and responding quickly to my emails. Very happy with customer service and very happy that dress arrived on time.
This is second time placing an order for clothes. I love the colors and compliments I receive. Wonderful selection of clothing to select from. So happy I found this site!
Clothes are GREAT QUALITY, they inspect every order prior to shipment and the process is hassle free!
The customer support helped when I needed to adjust the sizing of my dress. It was hassle free experience.
Love the clothes! Wanting more varieties! Can not wait to see what's Next! Absolutely the most stylish clothes ever..
Answer: It takes about a month, or it doesn't show up at all.
Answer: Don't order at all. Company is a SCAM! Be happy you didn't decide on size yet! Go elsewhere!
All Free Shipping Cute Clothing at BelleLily.


Hi, Lou C.
We understand that this can be disappointing that the item is not fit for you and we apologize for any inconvenience caused.
We are committed to providing shoppers with lower price, high quality, suitable, and exclusive fashion products. Our products are basically the same as the pictures. If our products don't meet your expectation, we will do our best to help you reduce your loss.
We support returns/exchanges. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8.
Since we cannot verify the order with your name, we still hope to contact you to further verify the status of your order so as to provide you with a suitable solution.
We understand it can be difficult to be patient and understanding in these circumstances, and we thank you in advance for your cooperation and understanding. Your support and loyalty means a lot to us and we are committed to providing you with the best service and products.
Any further issues, please respond to our customer service: [email protected] directly.
Best regards!