Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Bellelily

Bellelily

2.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Bellelily?
grey stargrey stargrey stargrey stargrey star

Bellelily Reviews Summary

Bellelily has a rating of 2.1 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 158th among Women's Clothing sites.

service
162
value
155
shipping
160
returns
138
quality
149

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
Follow Delaney S.
Unfollow Delaney S.
Share Review
Report Review

Definitely like the different styles and this will be my first experience shopping with this site. So far so good!

Date of experience: November 13, 2023
Pakistan
1 review
0 helpful votes
Follow Lydia W.
Unfollow Lydia W.
Share Review
Report Review

The customer support is very helpful once you know how to navigate the pages. I got my clothes within 2 weeks.

Date of experience: November 13, 2023
Pakistan
1 review
0 helpful votes
Follow Courtney S.
Unfollow Courtney S.
Share Review
Report Review

Well my first shipping, so I'm hoping that what I'll receive will look as good as the picture. Thanks.

Date of experience: November 13, 2023
Pakistan
1 review
0 helpful votes
Follow Tegan G.
Unfollow Tegan G.
Share Review
Report Review

Amazing product. Liked the quality and delivery on time.

Reason I chose this business:
Like the quality of the products as described

Date of experience: November 11, 2023
Pakistan
1 review
0 helpful votes
Follow Lexi B.
Unfollow Lexi B.
Share Review
Report Review

Awesome service, excellent communication, outstanding problem solving!

Date of experience: November 11, 2023
Pakistan
1 review
0 helpful votes
Follow Scarlet S.
Unfollow Scarlet S.
Share Review
Report Review

I had a great shopping experience. Many items to choose from. Thanks for the amazing dress. Great experience.

Date of experience: November 10, 2023
Pakistan
1 review
0 helpful votes
Follow Erica P.
Unfollow Erica P.
Share Review
Report Review

Awesome clothes, nice quality, great options & easy to use website. Love this website...

Date of experience: November 10, 2023
Pakistan
1 review
0 helpful votes
Follow Claudia T.
Unfollow Claudia T.
Share Review
Report Review

Beautiful as seen on the advertisement, and is the same upon receiving. More to come when I get my order. Thanks.

Date of experience: November 10, 2023
Pakistan
1 review
0 helpful votes
Follow Caitlin H.
Unfollow Caitlin H.
Share Review
Report Review

I have recently purchased a suit and the colour was great. Will buy more.

Helpful team and nice collection of clothes.

Thanks

Date of experience: November 9, 2023
Pakistan
1 review
0 helpful votes
Follow Eva M.
Unfollow Eva M.
Share Review
Report Review

I ordered a dress. I love it. It's very beautiful and accurate in size. Bought it and received on time without any problem.

Date of experience: November 9, 2023
GB
1 review
1 helpful vote
Follow Lou C.
Unfollow Lou C.
Share Review
Report Review

NEVER AGAIN - YOU CANNOT RETURN ITEMS
November 9, 2023

The clothes are of extremely poor quality, I req an address to return and am in a battle of emails, where they are offering 25% discount to keep the clothes they suggest giving the clothes away. STEER CLEAR - NIGHTMARE

Date of experience: November 9, 2023
bellelily b. — Bellelily Rep
over a year old

Hi, Lou C.
We understand that this can be disappointing that the item is not fit for you and we apologize for any inconvenience caused.

We are committed to providing shoppers with lower price, high quality, suitable, and exclusive fashion products. Our products are basically the same as the pictures. If our products don't meet your expectation, we will do our best to help you reduce your loss.

We support returns/exchanges. To start a return, please read our return policy: https://www.bellelily.com/user/help/list/id/8.

Since we cannot verify the order with your name, we still hope to contact you to further verify the status of your order so as to provide you with a suitable solution.

We understand it can be difficult to be patient and understanding in these circumstances, and we thank you in advance for your cooperation and understanding. Your support and loyalty means a lot to us and we are committed to providing you with the best service and products.

Any further issues, please respond to our customer service: [email protected] directly.
Best regards!

Pakistan
1 review
0 helpful votes
Follow Breanna M.
Unfollow Breanna M.
Share Review
Report Review

Very fast and efficient. I am pleased to see the description of the material on the website. Very happy with the material. Until the next purchase!

Date of experience: November 8, 2023
Pakistan
1 review
0 helpful votes
Follow Beatrice C.
Unfollow Beatrice C.
Share Review
Report Review

Easy to place an order, love the clothing. Orders come on time or earlier. Thank you!

Date of experience: November 8, 2023
Pakistan
1 review
0 helpful votes
Follow Andrea P.
Unfollow Andrea P.
Share Review
Report Review

Love the styles! Love the color! Everything was great... thank you for offering what I have been looking for..

Date of experience: November 8, 2023
Pakistan
1 review
0 helpful votes
Follow Willow H.
Unfollow Willow H.
Share Review
Report Review

My shopping experience was good! Very accommodating and I am very appreciated for the shopping from this website.

Date of experience: November 8, 2023
Pakistan
1 review
0 helpful votes
Follow Kaitlin B.
Unfollow Kaitlin B.
Share Review
Report Review

The customer service was very helpful in finding a solution and responding quickly to my emails. Very happy with customer service and very happy that dress arrived on time.

Date of experience: November 7, 2023
Pakistan
1 review
0 helpful votes
Follow Paola M.
Unfollow Paola M.
Share Review
Report Review

This is second time placing an order for clothes. I love the colors and compliments I receive. Wonderful selection of clothing to select from. So happy I found this site!

Date of experience: November 7, 2023
Pakistan
1 review
0 helpful votes
Follow Paula C.
Unfollow Paula C.
Share Review
Report Review

Clothes are GREAT QUALITY, they inspect every order prior to shipment and the process is hassle free!

Date of experience: November 6, 2023
Pakistan
1 review
0 helpful votes
Follow Keira E.
Unfollow Keira E.
Share Review
Report Review

The customer support helped when I needed to adjust the sizing of my dress. It was hassle free experience.

Date of experience: November 6, 2023
Pakistan
1 review
0 helpful votes
Follow Kairi P.
Unfollow Kairi P.
Share Review
Report Review

Love the clothes! Wanting more varieties! Can not wait to see what's Next! Absolutely the most stylish clothes ever..

Date of experience: November 5, 2023

From the business

All Free Shipping Cute Clothing at BelleLily.


bellelily.com
London, LONDON, United Kingdom
+190
See all photos