On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Bellelily Reviews Summary
Bellelily has a rating of 2.1 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bellelily most frequently mention customer service, poor quality and return policy. Bellelily ranks 158th among Women's Clothing sites.
We monitor reviews for authenticity
This company is the WORST! They are SCAMMERS! I do a lot of ordering online and cannot believe the lack of customer service. I followed their size chart and ordered 9 items of which 3 of them did not even come close to fitting. When I contacted them, they asked me for pictures of the items. I sent those and then they wanted pictures of the items on me. When I explained that 2 won't even go on, they asked for pictures anyway. So I'm standing there with my arms above my head with the 2 items on my arms as far as they would go. I ordered in November. It is now March and they still only want to give me $17 back for $50 worth of product. And, they haven't done it yet. I think if I followed their site's directions for ordering then it is a problem with either their website or manufacturing. I should get reimbursed in full for not only 4 months of my time with the back and forth with them and their faulty information/manufacturing. This company is a company of false advertising thieves!
This is the first ever store I ll experience true discount
All my product are well packed shipped on times arrived safely and very ok with them.
Also I appreciate your feedback staff they also did excellent service when I chat them always for updates
This page was so best for me, easy to me went i purchase dress and pant from this page. I will shop here again
My shoe that i order from here soo beautiful, all 3 that i order safe arrived at my home
Now aready use it for my dinner
I ordered 9 women's tops. All but 3 fit great. Out of the 3:1 was too tight, 1was too tight with short sleeves and length, and 1 wouldn't even go over my shoulders. I've been in communication with them for 2 months or more. They told me that either they will only give me 25% of my money back or I can pay the foreign shipping fees to send the items back to them. They are thieves with false advertising. I used their size charts for each item. They should have a better system to fix their own problems on their website or in manufacturing so that they are not stealing people's money. I am a completely dissatisfied customer and will never order from them again.
Love all the designs that being show in this site. More promo and discount being given to customers. 1 of best shopping site.
Great, excellent, best platform for me to shop online and recommended place to shop online. I love it
Love to shop here, recommend other to shop here because many choices and get great discount. I love to buy here for my lovely one
This page was great for shopping online platforms. Have many great choices and latest fashion that i can choose.
The product I ordered was supposed to be an off the shoulder sweatshirt. It's an absolute polyester nightmare! It's not a sweatshirt and it doesn't even come close to being off the shoulder! What total garbage and I'm sure it would cost more to send it back so I'll just pitch it! Lesson learned!
Everything, which I feel on this store was amazing.
Services are truly second to none.
I have recommended to my friends.
This store is awesome all type clothes available and all new branded clothes and available here fast delivery very help full store for online shopping
It provides very well thing
Everyone can go comfortabely into it and it has very service
I am totally satisfied with it
I ordered from this site, order received after 3 weeks. Product was average. Only shipping timing is very late.
I like the customer service and many varieties of it and varieties of products also available in this site love it so much
I have wonderful experience with this site.
I have recommend this site among my friends.
Verry verry thanks
I ordered first time at bellelily and i'm very excited about service. I ordered a T-Shirt in a very good price, the quality was nice and the product arrived exactly the same with the photo that I saw in the website. Package was in very good condition. I'm really very satisfied with my purchase and I will buy again sure from bellelily
From the business
All Free Shipping Cute Clothing at BelleLily.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thanks for your review.
With more than 10 years offline fashion branch experience and business connections, Bellelily has blessed fashion trend finders and high quality product providers. This makes our online shop Bellelily.com grow very rapid in short time. Now it's very famous all over the world.
We are sorry and sad to hear such reviews from you. There is size guide next to each product page. Please use it to determine your size not by what you normally wear. This chart is based on general standards. Bellelily clothes are designed to fit the above body measurements.
Anyway, we'd like to help get the issue resolved, and we just emailed with you, please get back to us.
If you have any question or request, please feel free to email with us at [email protected].
Thanks for your support and understanding.
Best regards from Bellelily