BelkReviews 340

I purchased two pairs of leggings and they were actually footless tights. The photos on the belk website are horrible quality and misleading. It was expensive to send the return back. I paid $22, then paid $8 return shipping and was refunded about $12. Worst part is I can't leave reviews or do their customer surveys because their website is super buggy and won't load for me! Horrible rip off, I'm highly disappointed. I can't even warn others, it's like they are blocking bad reviews.

I hold onto a sentimentality for this store.

First it was Leggett's.

Then it was just Leggett.

Later it became Belk - Leggett.

Now it is just Belk.

This old company has been a regional fixture for generations... I knew the Leggett family, and was sorry to see it merge. Old Leggett stores used to be located in the downtowns of regional Southern towns; now Belks are all in shopping centers. They are pretty average, but acceptable. They have their own line... and their cashmere sweaters are quite nice.

About twice a year they have unbelievable sales.

Four stars for old time's sake.

My experience was not a good one at all what so ever. I was at the counter at Clinique waiting and waiting and waiting. Did I mention that on a Sun - a busy shopping day they were understaffed obviously... The new sales lady was doing her best with the broken equipment ( register) which I waited and waited and waited on a receipt which I never got because the Mgr In duty was too busy to stop and help this new lady out. So we walked out with no receipt. I hope I won't need to return anything, and probably won't but, was I charged correctly? Because nothing was working... UGH! Come on Belk. You can afford new computers or at least ones that work and print receipts as well. And it had been doing this all day as stated the lady working. She was using another counter to check people out. Point of this review Weekends need more staff and Belk needs to upgrade and fix Clinique counter registers in MT. Juliet Tn location. And MgMt was no help and had a very POOR and uninterested as well as a passive attitude. Products here are pricey. I expect better service at a store that I spend significant amounts of money at monthly.

My wife and i had an anniversary so we went shopping at the Belk store at Coastal Mall Myrtle Beach, SC. This is our hometown store. We viewed jewelry. My wife liked a ring that was Diamond and Opal. I asked her to do her shopping in the womens clothes. She knows I dont particularly care for dragging behind her as she sweeps thru clothes racks. I went back to jewelry and asked them what the bottom line price was. They told me and held the ring for me. I then told them that I would come back in a few days to purchase.In returning I had an ad from another store that was advertising the exact same ring for 5% less. Yes I said 5%. The store so called Manager. I believe his name is Brandon. Unfriendly, Cold and the worst experiece dealing with any in a store. I explained to him the price difference. All I was reading from him is that I was putting him out or disturbing him. Worst manager ever. Who is crazy enough to put a person like this in such a nice store as manager. He would not AT ALL accomodate pricing or anything in purchasing the ring. I told him to keep his ring and left. I then cancelled my belk credit card. The only reason I applied for the card was for the discount. My family friends or I will NEVER shop at belk again. Horrible experience and bad management.

I placed an order of 3 pants and a dress, the pants were on sale for $11 each, their size runs small and did not fit, the other 2 I bought for my cousin and she had the same problem, when I called they say I gad to pay for the return and will not be reimbursed, I returned and when I received the credit In was only)12 for all three pants, this has been the worst experience ever shopping online. I list $28 dollars! I am furious and will never ever buy from Belk again. I wish I would've read the reviews before placing an order.

I recently purchased three Under Armour shirts during the Labor Day weekend. When I attempted to take advantage of the Labor Day Sales, Under Armour shirts were not available for a discount. After my purchase, I received a $15 discount through my email. Today, I attempted to return a shirt that was too small and order a larger size. I was told the $15 discount could not be used on this purchase. I will never order anything from this company again. They do not know how to spell Customer Service!
Sincerely,
Dr. Chamberlin

If I could give 0 for this review I really would. I made purchase and was waiting on them to send it, but 3 days later I received email that my order was canceled and no explanation why. I decided to contact them and according to their agent when I made order website was not updated, as they update it every 24-72 hours. Never understood how that is my problem or problem any other customers. Day 4 and my money is not returned yet either.

Order placed on 8/2/19 for $112.35, a Friday. Sunday arrives, email arrives via Belk, stating order shipping... and another Belk.com charge also appears, this time for $112.34, a penny less. Call Belk CS, get told Belk is not responsible since they use a third party billing service and besides, the "pre-auth" charge will just disappear.

Tuesday, 8/7/19 arrives and the first charge, the "pre-auth" charge that should've disappeared, clears my bank. The second charge, for one penny less, still remains. Second time to Belk CS, they cannot "find" the second charge, essentially get called a liar by the CS, and besides, Belk is completely not responsible for anything their third party biller does. Guess I'm out $1112. 34... disgusting.

DON'T MAKE THE SAME MISTAKE I MADE... DO NOT SHOP AT BELK.COM, or at least DO NOT USE A DEBIT CARD AT BELK.COM. In the end, I guess it doesn't matter since Belk claims no responsibility for a company that works for them.

I ordered a set of sheets from Belk. The first set of sheet they sent the top sheet was one color and bottom sheet was another color. I should have known. But I agreed to another set of sheets. This time the sheet were not sewn correctly. The pillow case was sewn at an angle and a pillow would not fit into it. The top sheet hem was sewn so it would not lay flat. I even sent them pictures at their request because they thought I was lying. (they so much as said that) Eeven with the pictures they would not agree to a return. I am sending these damage sheets back and will never order anything from them again. I would advice people to order from Amzon. They take damage goods back. Stay away from this company

I was VERY upset today to see that my Belk account had decreased my credit limit... FOR NO REASON OTHER THAN they didn't like something on my credit file from other creditors.

My credit with others is in great standing and current. My car was stolen recently and insurance has deemed it totalled and has paid my lender as will the Gap insurance.

That would be the only thing that I could see that they could nitpick. My obligations with other creditors and how I pay them is NONE OF YOUR DAMN BUSINESS. I will put reviews on every major review site that I come to from now on. I've always been on time and have great credit with Synchrony Bank and Belk. For you to decrease my credit limit and FURTHER DAMAGE MY CREDIT is just sickening.

I will NEVER SHOP AT BELK AGAIN! You have gotten the last money from me that you will ever get.

REVERSE THAT DECISION or I will make sure that all know how you conduct your business with a loyal and current customer.

WARNING! READ THE HIDDEN DETAILS IF YOU WANT TO RETURN AN ITEM. I WAS REFUSED SIMPLY BECAUSE WHEN I RECEIVED THE MERCHANDISE IT WAS VERY SUB PAR! I WAS TOLD BY AN EMPLOYEE ON CHAT THAT I WAS NOT ALLOWED TO RETURN SIMPLY BECAUSE I "DID NOT LIKE THE ITEMS"! OF COURSE SHE PRODUCED RETURN DETAILS THAT WERE TUCKED AWAY WHERE YOU WOULD NEVER FIND THEM! I HAVE SENT AN EMAIL TO THE CORPORATE OFFICE BUT I SERIOUSLY DOUBT THAT I WILL HEAR BACK. OF COURSE THEY WERE HAPPY TO TELL ME THAT I COULD RETURN THEM AT THE STORE WHICH IS AN HOUR FROM MY HOME. I SPEND $$$ AT BELKS. NEVER AGAIN! NOT A DIME!

I have had a Belk card since 1989. Recently I was upgraded to a premier Belk card. A feew weeks later I was sent another Belk card that looked just like the one I received. When I go in the store to make a return I was informed that I did not have flexpay any more and found out that my Belk card was now a mastercard to use anywhere. I told them I wanted to just have a Belk card so they canceled the mastercard. I thought everything was back in order until I call to make my monthly payment. I found out I had NO Belk account and the only way I could have one is to pay my balance and open a new account. I asked to speak to a supervisor and all they were concerned about was telling me it was my fault that I activated the Mastercard. They had no concern that I spend money at Belk every month and have since 1989. I had to hang up the phone because they would not listen to me and only kept reiterating that it was my fault. DONE WITH BELKS!!!