BeenVerifiedReviews 309

I contacted Been Verified to cancel my account. Within less than 24 hours Linda, no last name stated, sent me back an e-mail stating that my account would indeed be cancelled and removed from my credit card within 2 to 3 days. I checked my card the next day and it was already taken care of. I wish there were more people like Ms. Linda in the workforce. She did her job and did it well. If I ever need to open an account of this type again, I will definatley use Been Verified just because of this helpful lady.

I wanted to comment on the excellent service Richelle provided me when I called this afternoon to cancel my service. She was extremely prompt and courteous in identifying my membership and cancelling my account. I had used the service once back in April 2015 and was very pleased with the service provided. However I did not know that I was signing up for a monthly service that I did not need or require.

I was ready for a battle, however Richelle immediately diffused the situation and we came to an agreeable resolution. I appreciate the trust you put in your employees to take charge and make decisions.

I will be happy to use your service in the future should I find the need.

I had joined Been Verified for the $1 trial period to see if I could find records on a person to keep my family safe. Number one is when I clicked on criminal records none were found, but if I go to my county's website and search public records they did have a criminal record. Number two, my 5 day trial period ended without any notification that I should end the account to make sure I was not charged $25.47. As of today I checked my bank statement and noticed they charged me $25.47 for not terminating my account. So I called Customer Service to talk to them about why they charged me. Well according to the very rude customer service rep I did not opt out of the trial period, which is true I didn't, but I never recieved notification that it was ending. The customer service rep was very rude about that I should have read this and that. And we charge the account when trial service is ended. As I continued to talk to him he talked over me not even listening to a word I had to say. That is very rude and I do not expect that from customer service. The only option he gave me was to terminate my account. I was not refunded the $25.47 and did not get offered to speak to a manager. I warn you do not use this site.

I was pleased with the information that I found on my search for one person, no other information was found on two others that I searched for. My frustration is, that I opted out and payment was still taken from my bank account. I am wondering if I should have a new card issued so this doesn't happen again. I was charged 4/17/15 then again on 5/18. I opted out way before 5/18 via e-mail and was still charged. BEST WAY TO OPT OUT IS VIA PHONE. I WAS REFUNDED THE SECOND CHARGE!

I am grateful for the help your Site provided to my family last month in locating my Mom's Maid of Honor from her marriage in 1952. You helped her connect with someone important in her life from so long ago, before my Mom passed away last week. Difficult times for us still living, but Mom had the chance to meet her best friend from back in the day before leaving us in Peace. Special thanks to Timothy in your customer care department who provided exceptional service. Thanks again.

If you want exact information on the one you are searching for, use a Skip Tracer / agent.
Their costs to be exact can be $250.00 or more, per person, depending what you are looking for.
BeenVerified (for the cost) is the best bang for the money spent.
I work as a Real Estate Broker for the US Bankruptcy Court and its only one tool of many that I use.
Is it accurate? No... but accurate enough to find / locate / history of someone to go to the next step. Real searches cost allot more money, and it does not make sense to spend that money when we are doing a preliminary. Searches.
From what I read you want the the expensive searches for no money.
Basically your dreaming.
I use BeenVerified, county record searches, MLS Data Bases and a couple of others when I see or think there might be something there.
Is it accurate? Over the past 2 + years I have subscribed I have made more than $100,000.00 because of BeenVerified, actually its allot more than that... One tool of the many I use.
Worth every penny... this company is a worth every penny they charge
Ed

Initially a criminal records search did not show a criminal case which was pending appeal in a higher court, however Carla at BeenVerified support persisted and checked the database daily until the case file was returned to the court. I can not thank her enough. I would highly recommend this service to others!

I received excellent customer service from Tovel this morning. He was courteous, efficient, helpful and cheerful. He is an example of the customer service personnel who make doing business with this company a pleasure.
Thank-you,
Member # *******