Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Beds.co.uk

Beds.co.uk

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Beds.co.uk?
grey stargrey stargrey stargrey stargrey star

Beds.co.uk Reviews Summary

Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.

service
79
value
71
shipping
74
returns
49
quality
69
This company does not typically respond to reviews

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Sue L.
Unfollow Sue L.
Share Review
Report Review

Not what I ordered
November 15, 2017

Ordered bed base and mattress together and got the wrong mattress delivered, this was exchanged after paying an extra £60 for the upgraded mattress.

It is supposed to be 1500 sprung with 3inch memory foam, but I cant tell which side the memory foam is on. I had a similar mattress previously and it was quite different on the side without memory foam, so I can assume there is no memory foam!

Also the I ordered king size bed and mattress but the mattress is too short for the bed

Date of experience: November 15, 2017
Julie.P Beds.co.uk R. Beds.co.uk Rep
over a year old

Hi there Sue, Thanks for your Site Jabber review, Once images have been received I will be able to advise you further.

Kind regards
Julie

GB
1 review
0 helpful votes
Follow Rebecca B.
Unfollow Rebecca B.
Share Review
Report Review

Brilliant value
November 16, 2017

Really good quality bed, excellent value for money. Really helpful customer service staff too. Would definitely recommend.

Date of experience: November 15, 2017
GB
1 review
0 helpful votes
Follow Helen E.
Unfollow Helen E.
Share Review
Report Review

Purchased for my daugther
November 16, 2017

Came on time my daughter did not need time off work she is so happy with the bed I would use the company again and recommend them

Date of experience: November 15, 2017
GB
1 review
0 helpful votes
Follow Heather W.
Unfollow Heather W.
Share Review
Report Review

The service and customer support has been excellent. The product is great and I am more than satisfied with beds.co.uk

Date of experience: November 14, 2017
GB
2 reviews
0 helpful votes
Follow Tracy D.
Unfollow Tracy D.
Share Review
Report Review

I used beds.uk for a bed for my son, it was custom made as it was a super king. Well worth the money.
I could also pick my delivery slot to suit myself.
I would definitely recommend and use this service again.

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review

Memory Foam Mattress
November 15, 2017

Bought a memory foam mattress for my son he loved it so much we bought one for our bed so comfortable and great fast delivery thank you so much

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Vicki L.
Unfollow Vicki L.
Share Review
Report Review

Fantastic price and quality bed! Really easy to put together - Mattress price also amazing! Super fast delivery - Very highly recommended! Will be buying from them again, other son now wants a double bed!

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Helen A.
Unfollow Helen A.
Share Review
Report Review

Excellent quality product at an amazing price. Super comfy mattress. Delivery was as described and prompt. Highly recommended. I had to change the delivery address but this was handled efficiently and all went to plan.

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Chrissy B.
Unfollow Chrissy B.
Share Review
Report Review

Recommended
November 16, 2017

So happy with my purchase that I went back and ordered another one! Great delivery choices. More than satisfied with my purchases.

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Tom H.
Unfollow Tom H.
Share Review
Report Review

The best service that I have received from any furniture/bed company. Efficient, reliant, quick, prompt and outstanding quality. Amazing product and the quality is worth ten times the price. Very pleasant delivery men and customer service team. Amazing. Cannot fault and will recommend to family and friends and buy again.

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Hayden P.
Unfollow Hayden P.
Share Review
Report Review

Great quality mattress and bed, great price for what I got. I purchased the "Rimini 4 Drawers Leather Storage Sleigh Bed" and it arrived at around 9am I believe on the day that I specified. Very helpful delivery men, the bed was in my house within minutes and from there I could start construction.

The frame is easily constructed with a very simple and easy to use instruction manual. I had it built within 30 minutes.

My one and only gripe with this bed was the construction of the drawers. If you do not own power tools like me, then I would strongly advise going out and purchasing or borrowing an electric screw driver. The drawers do not have pre-drilled holes for screws and holes for wooden dowels meaning that for me, I had to manually screw in screws with an ordinary screw driver. Some of the panels of the drawers are quite thick so this proved challenging and turned a simple 30 minute job into about 2 and a half hours.

No clear warning was made to suggest that power tools would be helpful before or after I purchased the bed.

5 stars would be given if drawers were easy to construct. 4 stars for being good quality and worth purchasing in every other aspect.

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow gary h.
Unfollow gary h.
Share Review
Report Review

Dreamy!
November 15, 2017

Ordered a super size king at a rock bottom price. We speculated the mattress would be cheap etc but wow we were well chuffed... The bed is MASSIVE and the quality of the mattress was outstanding for a complete price of just over £300.

Superb service, great communication and straight forward delivery. Many thanks for my restful nights

Date of experience: November 14, 2017
GB
1 review
0 helpful votes
Follow Lucy R.
Unfollow Lucy R.
Share Review
Report Review

LOVE my Bed
November 15, 2017

Great service, Fast Delivery and amazing product! Now it's a struggle to leave my bed everyday! Thanks!

Date of experience: November 14, 2017
GB
1 review
2 helpful votes
Follow Annette W.
Unfollow Annette W.
Share Review
Report Review

Not recommended
November 14, 2017

Ordered a 4 ft divan bed for my daughter with memory foam- delivery was prompt but bed didn't resemble the bed in the photos- not just colour wise! The quality is appalling- no instructions, no delivery note, no labels on the bed or mattress- not even a fire label? Is this even legal? Definitely no memory foam- spent an age waiting for customer service- asked for an urgent collection as my daughter has no bed to sleep on now and no space to put a bed until this has been collected- but no reply! Really wish I hadn't parted with my money.

Date of experience: November 14, 2017
Julie.P Beds.co.uk R. Beds.co.uk Rep
over a year old

Hi there Annette, Thank You for your site jabber review, I am unable to assist you as I can not locate an order from you, please e-mail direct at [email protected] and I will look into this matter for you.

Kind Regards.

Tom.

GB
1 review
0 helpful votes
Follow Steve I.
Unfollow Steve I.
Share Review
Report Review

Six-foot bed
November 14, 2017

Very comfortable really nice well made And good quality excellent delivery service would use the company again

Date of experience: November 14, 2017
GB
1 review
1 helpful vote
Follow gloria r.
Unfollow gloria r.
Share Review
Report Review

I could make a better bed
November 14, 2017

Did try to phone you when first got bed but you did not pick up 3 times, 4 emails, had bed year got to get new one.

Date of experience: November 13, 2017
GB
1 review
0 helpful votes
Follow Carole h.
Unfollow Carole h.
Share Review
Report Review

Great service
November 14, 2017

Slight trepidation due to price but decided to go ahead from looking at reviews and purchased double ottoman with mattress. Whole ordering experience a breeze, choice of delivery and delivered when said. All components carefully packaged. Bed built in a couple of hours. Perfect. Excellent value.

Date of experience: November 13, 2017
GB
1 review
0 helpful votes
Follow Claire W.
Unfollow Claire W.
Share Review
Report Review

Amazing company
November 14, 2017

Amazing company amazing bed so comfy brill value would recommend these guys to any one thanks so much for your help

Date of experience: November 13, 2017
GB
1 review
0 helpful votes
Follow suzie s.
Unfollow suzie s.
Share Review
Report Review

Bought a kingsize bed and memory foam mattress from their ebay store.
Everything was perfect from purchase to selected delivery date.
Can`t fault the service or quality.
Will definitely keep this company in mind for further bed purchases.
Buy with confidence *****

Date of experience: November 13, 2017
GB
1 review
0 helpful votes
Follow Claire D.
Unfollow Claire D.
Share Review
Report Review

Fantastic service *****
November 14, 2017

I recently ordered a bed from beds.co.uk I needed a little more information so messaged them and had a reply almost immediately.
Something like this is a clincher if you are looking to buy straight away. Very helpful and polite communication.
The bed was delivered exactly as promised even to the correct hour.
The bed ancd mattress are as described, easy to build and extremely comfortable.
Very pleased with my overall experience and it was great value for money.
Will definitely look to buy from thrm again in the future.

Date of experience: November 13, 2017

From the business

We are specialists in beds, mattresses and rattan garden furniture.


beds.co.uk
Wolverhampton, WMID, United Kingdom