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Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.
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Ordered bed base and mattress together and got the wrong mattress delivered, this was exchanged after paying an extra £60 for the upgraded mattress.
It is supposed to be 1500 sprung with 3inch memory foam, but I cant tell which side the memory foam is on. I had a similar mattress previously and it was quite different on the side without memory foam, so I can assume there is no memory foam!
Also the I ordered king size bed and mattress but the mattress is too short for the bed
Really good quality bed, excellent value for money. Really helpful customer service staff too. Would definitely recommend.
Came on time my daughter did not need time off work she is so happy with the bed I would use the company again and recommend them
The service and customer support has been excellent. The product is great and I am more than satisfied with beds.co.uk
I used beds.uk for a bed for my son, it was custom made as it was a super king. Well worth the money.
I could also pick my delivery slot to suit myself.
I would definitely recommend and use this service again.
Bought a memory foam mattress for my son he loved it so much we bought one for our bed so comfortable and great fast delivery thank you so much
Fantastic price and quality bed! Really easy to put together - Mattress price also amazing! Super fast delivery - Very highly recommended! Will be buying from them again, other son now wants a double bed!
Excellent quality product at an amazing price. Super comfy mattress. Delivery was as described and prompt. Highly recommended. I had to change the delivery address but this was handled efficiently and all went to plan.
So happy with my purchase that I went back and ordered another one! Great delivery choices. More than satisfied with my purchases.
The best service that I have received from any furniture/bed company. Efficient, reliant, quick, prompt and outstanding quality. Amazing product and the quality is worth ten times the price. Very pleasant delivery men and customer service team. Amazing. Cannot fault and will recommend to family and friends and buy again.
Great quality mattress and bed, great price for what I got. I purchased the "Rimini 4 Drawers Leather Storage Sleigh Bed" and it arrived at around 9am I believe on the day that I specified. Very helpful delivery men, the bed was in my house within minutes and from there I could start construction.
The frame is easily constructed with a very simple and easy to use instruction manual. I had it built within 30 minutes.
My one and only gripe with this bed was the construction of the drawers. If you do not own power tools like me, then I would strongly advise going out and purchasing or borrowing an electric screw driver. The drawers do not have pre-drilled holes for screws and holes for wooden dowels meaning that for me, I had to manually screw in screws with an ordinary screw driver. Some of the panels of the drawers are quite thick so this proved challenging and turned a simple 30 minute job into about 2 and a half hours.
No clear warning was made to suggest that power tools would be helpful before or after I purchased the bed.
5 stars would be given if drawers were easy to construct. 4 stars for being good quality and worth purchasing in every other aspect.
Ordered a super size king at a rock bottom price. We speculated the mattress would be cheap etc but wow we were well chuffed... The bed is MASSIVE and the quality of the mattress was outstanding for a complete price of just over £300.
Superb service, great communication and straight forward delivery. Many thanks for my restful nights
Great service, Fast Delivery and amazing product! Now it's a struggle to leave my bed everyday! Thanks!
Ordered a 4 ft divan bed for my daughter with memory foam- delivery was prompt but bed didn't resemble the bed in the photos- not just colour wise! The quality is appalling- no instructions, no delivery note, no labels on the bed or mattress- not even a fire label? Is this even legal? Definitely no memory foam- spent an age waiting for customer service- asked for an urgent collection as my daughter has no bed to sleep on now and no space to put a bed until this has been collected- but no reply! Really wish I hadn't parted with my money.
Hi there Annette, Thank You for your site jabber review, I am unable to assist you as I can not locate an order from you, please e-mail direct at [email protected] and I will look into this matter for you.
Kind Regards.
Tom.
Very comfortable really nice well made And good quality excellent delivery service would use the company again
Did try to phone you when first got bed but you did not pick up 3 times, 4 emails, had bed year got to get new one.
Slight trepidation due to price but decided to go ahead from looking at reviews and purchased double ottoman with mattress. Whole ordering experience a breeze, choice of delivery and delivered when said. All components carefully packaged. Bed built in a couple of hours. Perfect. Excellent value.
Amazing company amazing bed so comfy brill value would recommend these guys to any one thanks so much for your help
Bought a kingsize bed and memory foam mattress from their ebay store.
Everything was perfect from purchase to selected delivery date.
Can`t fault the service or quality.
Will definitely keep this company in mind for further bed purchases.
Buy with confidence *****
I recently ordered a bed from beds.co.uk I needed a little more information so messaged them and had a reply almost immediately.
Something like this is a clincher if you are looking to buy straight away. Very helpful and polite communication.
The bed was delivered exactly as promised even to the correct hour.
The bed ancd mattress are as described, easy to build and extremely comfortable.
Very pleased with my overall experience and it was great value for money.
Will definitely look to buy from thrm again in the future.
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
We are specialists in beds, mattresses and rattan garden furniture.


Hi there Sue, Thanks for your Site Jabber review, Once images have been received I will be able to advise you further.
Kind regards
Julie