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Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.
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Great communication regarding delivery and the bed arrived in perfect condition on time. Will be back next time we need new beds. Thank you for a smooth transaction.
Highly recommend.
Would Reccomend beds.co.uk to everyone. Fast delivery and very accommodating when I needed to change my delivery address. My new bed is perfect and I will 100% be purchasing from them again
The service was straight forward and simple and the bed was easy to assemble.
There is a date booking in place for the delivery which made it easier to have the bed arrive at a suitable time which was greatly appreciated.
Excellent communication and delivery method, selecting a delivery date of my choice was great.
Only 1 star removed due to the fact I wasnt impressed with the mattress, went and bought an actual one as my five inch is a little bigger than theirs.
Other than that, cant fault them
The king size ottoman grey fabric bed I recieved from this company is great. I bought the foam mattress with it and 2 more mattresses for a triple sleeper bed in our spare room. The bed is sturdy and looks great. The mattress was very comfy, however we are now looking to replace our matress due to our body imprints and it becoming uncomfy. Im not a big fan of memory foam anyway, so this could just be our preference. We have had this matress a couple of months, what more can you expect for the £100 we paid for a king mattress? The ones in the spare room are still in great condition due to not being slept in every night.
Delivery was not an issue and I could not praise the customer service any more. The response times are great and they are willing to resolve any possible problems. I have had nothing but pleasure dealing with the customer service team. I had a slight issue with the bed slats recently (these beds were purchased in September) and they were still willing to sort it out two months down the line! I would like to thank the staff for great service and I will definitely be recommended to friends and family!
Best quality-price ratio.
Seller communication 10/10 stars.
Bed exactly like in the picture.
I founded very good service and very fast delivery
Excellent quality bed ordered and received just as expected couldnt of asked for anything else superb service would highly recommend
I founded very good service and very fast delivery. I'm very happy that I bought my bed here, it is very good quality and very nice design... Nothing to complain and I am sure in a future I will use again beds.co.uk
Ordered my new bed sunday night and was delivered to my house before 8am on the tuesday morning, very good quality very easy to put together with 2 people
I'm very happy with my item. They been really helpful and delivered my bed very fast. The quality of the bed is stunning loving it
Very happy with purchase - great item at low price and delivered as agreed. Good customer service, would recommend.
Great service, delivery on time and to the date as agreed
As for the quality of the beds, mattresses, base etc absolutely brilliant and we have a very satisfied household
The bed was delivered within the stated time and is exactly as advertised. It was an Ideal transaction.
Super fast delivery and easy to handle. The bed took me a couple of hours to assemble and feels very solid when put together. Skates are fixed in place individually rather than having a load strung together which stops them moving. The gas sprung system to lift the unit up for storage works perfectly and the whole bed feels that it will last. The mattress is exceptional value and very comfortable mix of memory foam and springs. I don't think you'll get much better for your money. Very happy.
Fantastic value fast delivery very nice delivery men. Great price. Was brought for a wedding anniversary present for our son and daughter in law
Bed is absolutely great. Easy and fast to put together all parts with clearle instruction. Delivery very fast and very friendly.
Our bed was delivered quickly and by proficient and polite delivery staff.
We had excellent treatment by delightful customer service personnel.
Would definitely recommend to family and friends.
A pleasure to deal with.
CO93HH
Excellent quality bed and for a 1/3 of the price of what i found similar beds for online and in stores, would definitely use them again and would 100% recommend them to friends and family
Order was placed online on a Sunday evening and within minutes I was emailed with a choice of delivery dates to sit me.
Very good service, kept up to date on the delivery status and the product was a great price and quality.
Highly recommend
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
We are specialists in beds, mattresses and rattan garden furniture.

