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Beds.co.uk

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Beds.co.uk Reviews Summary

Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.

service
79
value
71
shipping
74
returns
49
quality
69
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GB
1 review
0 helpful votes
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Excellent
November 23, 2017

Ordered a mattress from beds.co.uk and it was very easy to order online and then select a date for delivery. The mattress arrived on the date agreed and they alerted me to a pm delivery a couple of days in advance.
Very simple efficient service and have had no issues with the product since.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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First class
November 23, 2017

First class from start to finish. Bed came quickly and less than half the price of a very similar one. Will be using this company soon for another purchase. Again first class.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Awesome
November 23, 2017

Brilliant service from the initial order to the deivery (I was called and texted the day of the delivery very good service) cannot fault it in any way :)

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Good service
November 23, 2017

Easy to use site, delivered quickly by lovely guys, good communication. Bed was easy to put together and daughter loves it! Will use again.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Great value and quality
November 23, 2017

The bed we ordered was delivered promptly, was great value and the quality exceeded expectation. We will be buying from these guys again.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Extremely quick turnaround on delivery, and great value for money.
Would highly recommend, and use again.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Excellent service
November 23, 2017

Delivery very efficient, bed of good standard and easy to assemble. Very happy with product and no issues throughout process.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Bed upgraded for free
November 23, 2017

The original bed I ordered failed a quality control check, I was upgraded free of charge to the next size bed up and received the bed within 2 days. The bed received is of good quality and ideal for my daughters room

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Delighted
November 23, 2017

Great service, delivery guy even helped place the mattress on the bed
Reasonable price 2000 spring king size mattress and once date was chosen For delivery the rest is history.
Two guys delivery team which was good as a king size quality mattress is very heavy

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Great beds
November 23, 2017

Great beds, arrived before the estimated delivery time, bed was easy to put together and Ive never had such a good nights sleep in such a long time I have to say

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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By far the best bed and mattress we have ever had and best value for money. Can only say great thing about this company, easy to order, quick delivery and most of all the best quality. Would definitely recommend!

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Fantastic
November 23, 2017

Good price arrived on time.
Very very comfortable. Replaced one I bought last year as it was uncomfortable and more expensive.
Will order more again

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Fast delivery
November 23, 2017

The delivery was super, it was a bargain for the bed frame, but the mattress that comes along was a bit not what I expected. For the price that I'm paying, I have zero complain about it.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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I ORDERED THE WRONG SIZE BED AND THEY CHANGED THE BED THE NEXT WEEK, NO PROBLEMS. EXCELLENT SERVICE FORM THE FIRST PERSON WHO ANSWERED THE PHONE TO THE DELIVERY DRIVER. WELL DONE

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Amazing
November 23, 2017

Everything was so simple and quick. Only issue was trying to arrange for delivery as they could only show 2 weeks of dates that were fully booked. Had to keep looking to see if they had any availability. Put a note on the system about my working hours and they delivered it for me first thing in the morning. Quick and reliable.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Lovely
November 23, 2017

Ordered a double bed for our daughter. Looked at many sites but kept going back to beds.co.uk. So glad we did the price was great and my daughter loves her new bed and mattress would highly recommend. Fast delivery as well.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Excellent service!
November 23, 2017

Excellent Service, Prompt delivery, stylish bed purchased and i couldn't be happier, highly recommend!

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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On time and good quality
November 23, 2017

I ordered my mattress direct with the he company and called to arrange delivery. Was delivered on time and driver called to say he was 10 minutes away. Mattress now on bed and a great nights sleep. Thanks guys.

Date of experience: November 22, 2017
GB
1 review
0 helpful votes
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Good Bed
November 23, 2017

Bed was good value and relatively easy to put together, unfortunately, all the plastic corner pieces snapped within a few days. After contacting customer services replacements were sent out promptly and the bed is now repaired and very comfortable

Date of experience: November 22, 2017
Brazil
1 review
1 helpful vote
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Avoid this company
November 22, 2017

After finally getting my order sorted out, by emailing, they have the cheek to email you offering £20 as a bribe to write a good review!

If you do decide to order from this company be warned- you will never be able to speak with them on the phone as it rings and rings and eventually you are cut off!

The delivery also leaves a lot to be desired.

Date of experience: November 22, 2017

From the business

We are specialists in beds, mattresses and rattan garden furniture.


beds.co.uk
Wolverhampton, WMID, United Kingdom