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Beds.co.uk has a rating of 3 stars from 830 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beds.co.uk most frequently mention phone call, trading standards and poor quality. Beds.co.uk ranks 3rd among Beds sites.
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Nice bed and excellent customer service. Very good quality for this price and the delivery option is personalised. I chose "deliver to another address at a certain date" because I was moving house and forgot to change my delivery address, but I was given easy option to set the deliver to my new address. This saved time and hassle. Amazing. I am gonna buy one more bed for my other room. Thank you bed.co.uk!
I bought this bed as a gift for my daughter and her partner they both love it so comfortable would recommend beds.co.uk to everyone I know.
I bought two beds few months back. I was satisfied with both and it was great value for money. I received text messages just before delivery and also received excellent feed back from the customer care service to deal with my queries.
I had spent a couple of weeks looking for a new bed for our guest room and was getting very dismayed at the prices from the big retailers. I went online and found a picture of a bed that was exactly what we were looking for. I was amazed at the price of the bed and memory foam mattress but was even more surprised when i received the item and saw the quality. The assembly was simple and I ended up with a really classy looking bed. I am now looking to replace another bed in our house and it is a no brainer that I go back to Beds.co.uk.
Looked for a new bed frame by just googling it. This company came up, with a subsequent black Friday sale on.
After looking through the products on sale, I found the bed frame that I wanted, and proceeded to order it. Completed the transaction, and got an email confirming my order and to confirm a delivery date that is suitable.
Confirmed the delivery date and got an email confirming this (there was a wide range of delivery options, free of charge)
The day before my bed arrived, I got a text confirming that my product had been dispatched and gave a time frame for it to be delivered. Then, when the delivery driver delivered the bed, he gave me a call to advise he would be 15 minutes. Gave me the bed and signed the delivery sheet.
I would definitely use this company again. Such a simple and effortless process and will definitely use this company again in the future.
Very good service bed was very good for the price and very good company would deal with again i would give this company 100% and would recommend to friends
Bed arrived perfectly sealed package easy to remove, great value for money very easy to assemble and looks amazing
Good value for the cost. Courier gave good contact for delivery and turned up when he said. Bought the brown ottoman style bed with sprung memory foam mattress. Was easy enough to put together even by myself. The bed is solid and the mattress once unrolled and formed was quite a comfy sleep. Considering the price paid can fault have paid 3 times the cost for just a mattress before and cant say got any better sleep.
Excellent company to deal with, great service, prompt and easy delivery. Product exactly as advertised
Great service I ordered the bed on a Saturday and it was delivered at the time span. The quality of the bed was really excellent and the instructions supplied were easy to follow. This whole transaction was so simple so I give this supplier a 5* rating
Bed arrived as stated, all in good order, got what I expected no problems. I've had two beds from beds.co.uk and happy on both occasions. Only issue and why I've not given five stars is the bed did not arrive with a headboard so had to wait for a second delivery. Wasn't too much of an issue, fortunately.
The mattress I ordered arrived on time and was as comfortable as I hoped for. My daughter provided me with the same mattress in Surrey when I stayed with her. That is why I bought it. I slept better than ever before.
Great prices, great delivery. Only small complaint was instructions for gas lift bed were not as easy as they could have been, although had a very quick response when I contacted customer services. Overall fantastic and will use again.
Very good mattress
And also very comfortable as well
I order mattress and bed frame from this
Website both are brilliant and i am happy with it.
Very comfortable bed, easily assembled! The customer service was great and it arrived quickly. The price was just amazing!
Best night sleep on new mattress and bed frame from them great prices. Would defiantly shop woth them again recommend them to my boyfriend and he just placed his order with free delivery just 2 days later
Brilliant company. Quick delivery mattress even better than described. Son now sleeping all night and comfy in his bed. Definately use again. One happy mum and customer
Great quality for a great amount of money. I only used this online shop for the first time, but would definitely recommend it to my friends. Very easy to order, fast delivery, didn't have any issues with the quality.
Goods were delivered promptly and very well packaged. Exactly as advertised. Highly recommended and have passed their details around the office.
Answer: Hello, Thank you for your enquiry. I can assure you that the items we sell are very good quality and we do sell over 1,000 items per day to people all over the U. K. We have recently been struggling with our review sites due the fact that we have not spent much time collecting positive reviews from happy customer, and it tends to be the unhappy customer who leave reviews. We do our best to resolve any problems presented to us by customers, and have spent a lot of time and investment on our staffing and products. Our customer service team are there for the customers from beginning to end and continue to support customer up to twelve months after purchase. If you have any further questions please feel free to contact us on 0121 526 7305 Mon-Fri 9am-5pm or send us another message. Kind regards, Terri
Answer: You should be suspicious
Answer: Hello Carol W. Sorry for the late response. I can confirm the reviews we receive or service reviews and are not product reviews. We do offer a returns policy as advised in our Terms and Conditions, which allow customers to view the items before returning, but there are some provisions put in place.
Answer: Hello Ennesia, Sorry for the late response, I have been away due to personal reasons. Do you still require further assistance? If so please provide a delivery postcode or a reference number to locate your order details.
Answer: Hello Jame, If the item received is as not as described, it is best for you to contact our After Sales Care Team on 0121 5686 7126 option 2. Once you have contacted them, they will request images of the item received, and will then advise you on the following steps. Hope this information has helped.
We are specialists in beds, mattresses and rattan garden furniture.

