The Because MarketReviews 104

Wife did not like the underwear.
Told "Because" to stop.
They did not. Charged us $74 for underwear we did not want.

I ordered a 'free sample' to try out. They did not advise they would automatically be withdrawing funds! As soon as I saw the $102.99 they charged I called to cancel. I hadn't received anything yet. They told me it was too late the box would be delivered in the next few days & there was nothing they could do about it. Mind you, they charged me 2 wks b4 I got the box I did NOT ORDER! I told them I would refuse & send back, which is what I did. That was 1 month ago exactly. They told me it would take 20 days to get my refund. I called today 21 BUSINESS days later. Now they say they need to put in for a refund which will take another 4-5 business days(which is what they were supposed to be doing 1 month ago)! Very deceptive & FRAUDULENT 'business' practices. The Because sample I received was horrible & it leaked. Poise is much better. I don't recommend anyone do business with this shady company. I wish I had checked the reviews and better business bureau (they have a lot of complaints). I'll be putting one in TOO! Beware because they also don't send a return label & expect you to pay to send it back. If I hadn't refused I would've been stuck with at least $40-50 to return the big box!

I had 2 accounts with Because. One for my mom, living in FL and one for me, in MA. I cancelled my account and returned the 60 overnight diapers, 60 days ago and still waiting for a refund. I have called customer service and have spoken to more than 8 different people, and have written emails, with absolutely no appropriate response ever! They charge your credit card immediately for an order that did not even ship! I am extremely frustrated dealing with this horrible customer service. I have asked repeatedly that a rep from USA contact me, to date - never received a call or email back. I am filing a complaint with better business bureau. I would not recommend this company simply because of customer service!

I have been using Because for several months. I love the convenience Because I don't need to go to the store once a month and decide which had I am going to choose sense the pad I like is most likely not available. With because I always get what I like and I can customize my order each month. The pads I get are exactly what I need as far as absorbency.

I ordered a sample for my father and he did not like the fit. I put a delay and then a cancelation but the product was shipped anyway. I was informed that a restocking fee would be a applied upon return. I went to the post office to return the product, shipping fees would be $52.00. This company wants your money with little satisfaction to the customer. DONT ORDER THE SAMPLE.

These items are very comfortable. I like the ones that are black because they look very sexy. Having an
order that is repeated at the needed time is very nice.

I love your product, I find I have run out of room, please no autoship, only order when needed. Thank you Mrs. Lynne D. Williams, message phone *******292... no room lol

I am 83 years old and have been using BECAUSE premium pads for quite some time and love the quality of the moderate brand. When there was a mixup one month, the company replaced my product and did not charge me. I have had such trouble with most other online companies. It was refreshing to be able to talk to their reps. I love the convenience of trying all the other products also. Thanks BECAUSE! Give them a try...

My wife has ben using because adult under ware for about a year now and loves them she is more confident with them on.

Do not hesitate to make a purchase!, I believe I tried just about every brand of
Adult underwear out there before finding "BECAUSE"!
Now these will be the only ones for mefrom now on!
BECAUSE of their absorption;
BECAUSE they fit so comfortably,
BECAUSE they are mailed to you at home!
BECAUSE the price is right!
These are the very best! Absorbs moisture well, fits so comfortably and he price is right!
And the very best of all is that one doesn't have to run out to buy any as they are mailed to your home!

BEWARE of this company, they trick you into a subscription which they won't cancel. And on top of that, they refuse to give you any refunds, even after you've returned the product! If there was an option for ZERO-STARS, this company would be worthy.

The first time I bought & used Because, I was not pleased with them, because I had ordered the wrong size. This time I am very pleased with the feel & fit. I do feel they are over-priced. The comfort of my new order are much better in the feel & fit. They absorb very good

This underwear is very comfortable to wear and very efficient in not overflowing. The leg, openings are comfortably tight and prevent leakage without discomfort. The underwear is a bit more bulky than the "regular", but I became used to it in short order. It also provides a good, secure feeling.

Both my husband who has Alzheimer's and I have more peace of mind because we know that we will not wake up to wet sheets when he wears Because underwear.

I especially like the fact that the pad runs high from front to back. I also like the fact that if I slightly use it when I pull it back up it doesn't fell wet! The only time they don't work as well is when I absolutely flood, but the customer service is impressive. It's been 2 years since i first got my purchase - highly recommend

Fast delivery of the correct product as determined by caring, knowledgeable customer service agents who took the time and listened to determine precise needs. I thought there was going to be some delay time but they do care about their customers.

They are slow about getting packages deliverd and bad customer service I had to go to the store to get the stuff I need and they refuse a refund

My mother had an account with Because and was stockpiling undergarments unbeknownst to me. She recently passed away and I found tons and tons in her closet.
I called Because to try to get a refund and was told I was over the 30 day return policy. It's been 90 days, not 2 years and they refused over and over even after speaking with a "supervisor".
These are extenuating circumstances and I have no use for this company.