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be2 Reviews Summary

be2 has a rating of 1.2 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with be2 most frequently mention credit card, customer service and bank account. be2 ranks 624th among Dating sites.

service
5
value
5
quality
5

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GB
3 reviews
15 helpful votes
Follow William F.
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As my last girlfriend was very different than me, our relationship lasted only for very short time. When I heard about personality test at be2.co.uk I thought it could be something right for me. I started to look for the most suitable partner for me. They recommended me some profiles based on the test results and after becoming premium member I started to communicate with them. One of them looked very promising, so I decided to meet her. Unfortunately I was disappointed in the end because in the end she was completely different as it was written in her profile – but that of course has nothing to do with the product.

Date of experience: January 11, 2013
GB
2 reviews
2 helpful votes
Follow Lisa M.
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I guess I've been bit gullible about dating and got pulled into be2 after seeing their ad on telly - it was really touchy, found only this one on youtube http://www.youtube.com/watch?v=3lVEXzWHw04.
Anyway I registered, after few days received promo offer and took my chances. So far i'm getting only messages from visitors and no replies on messages sent by me.
Positive thing is that customer service was helpful and suggested to change my preferences as this might be a limiting factor.

Be2 page seems to be working alright, no signs of delays or errors. However so far I'm not satisfied at all, if it wasn't for their agent I would give worse rating.

Date of experience: December 18, 2012
GB
1 review
11 helpful votes
Follow Nigel L.
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This site is quite okayish - it's bit cheesy and maybe bit outdated. I registered at be2.co.uk a long time ago and payed for trial product. It happened about 6-7 months ago and wanted to get over my loneliness. I got some matches, started to chat with girls from close by. After week or two I found my last girlfriend there. Though our relationship didn't last long, I was very happy in it. Because I cancelled the last profile, I have to register there once again and I hope I will find someone new.

Date of experience: December 12, 2012
GB
2 reviews
12 helpful votes
Follow Judy M.
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I also had good experience with this site. Although I didn't find partner there but I had great fun with it. And what is even more, I have found many new friends to go out with or chat. I paid for 3 months subscription, followed cancellation process found on web. This site has a good content, fast, bit old-fashioned.

Date of experience: December 8, 2012
Armenia
1 review
1 helpful vote
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Not bad at all
November 29, 2012

Not bad at all. Though you have to fill in a long questionarie when you register, the results you get later is worth it.

Date of experience: November 29, 2012
GB
1 review
13 helpful votes
Follow Tom R.
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I can see that there are many people who had bad experience with this site but I can't see almost anyone with good one. I had the good customer experience with be2.co.uk. I didn't think that I had to write somewhere about it, but as I know it is unfair to the site if reviews are written only by unsatisfied customers, so I decided to put reputation of this site a little bit into balance.

I joined this site one year ago because I was tired of meeting the same girls in my area. I wanted to find something different as it was around me. I filled up personality test which was first step I had to do, afterwards I got so many partner recommendations - I was really surprised and curious to get to know them all. I found out that I had to pay as almost on every site and amount I had to pay was bit higher but I tried it. After months of dating, I'm now with the best girl I've ever met. Not to forget to mention that we live together and have a fabulour relationship.

Also, cancellation aftewards was a bit hassle, but we both made it withou issues.

Date of experience: November 27, 2012
Germany
3 reviews
24 helpful votes
Follow Emily J.
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I tried this site some time ago but haven't got any problems with it. I don't know why there are only negative reviews. It seems to me that there are only people with bad experience writing biased reviews against this site. I tried one month as trial and after it I wanted to cancel my account. Then they send me special offer for 2 months plus one for free. I decided to stay and search profiles if there is somebody who would fit to me. Although I haven’t found anyone to fall in love with, I didn’t get into cancellation problem my subscription either. In their Terms and Conditions is written how to do it. So I followed it and got my subscription cancelled and account closed. Are there any scammers? Possibly, dating attracts scammers and some people wrote me weird messages, so I reported them. But which site doesn't have them? I don't think it is possible to avoid them completely. The only way you can skip scammers is not to respond and don't send money to anyone.

Date of experience: November 23, 2012
GB
1 review
1 helpful vote
Follow janis c.
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Exactly the same as many others. I tried to cancel and after a frustrating day trying to cancel online i was fordced to wait for access to a printer and fax which meantit was 6 days before my renewal date. 14 days after cancelling they robbed me of 149 pounds. I am asking my bank for a charge back but they say i need to contact them again after 14 days

Date of experience: September 5, 2012
Malaysia
1 review
1 helpful vote
Follow Noel H.
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The sign of a good dating site is easy to join, inexpensive and easy to leave. Be2 is easy to join, but difficult to leave and expensive. When you join without paying you will get loads of emails to start with. As soon as you become a premium member you will find the mails dry up straight away. When you try and leave you will find no option to click and de-active. No they want signed and in writing, I had to write to them, scan it and email it to them. This site is all about making money, and raiding your debit card. AVOID!

Date of experience: August 26, 2012
GB
1 review
1 helpful vote
Follow Emily Y.
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One of the worst websites I have ever joined, I would never recommend this to anyone.

Date of experience: May 30, 2012
GB
1 review
13 helpful votes
Follow Kathryn S.
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I signed up for the £5.00 special offer and cancelled my account in plenty of time only to be told they didn't receive my faxes to cancel so I sent more and tried to email but nothing happened. Then they took £149.00 out of my account and would no longer answer any of my emails or phone calls. Between the scammers and the profiles with no photographs I think the whole thing is a massive rip off. Don't join this site you will get nothing out of it except an empty bank account.

Date of experience: May 7, 2012
GB
1 review
10 helpful votes
Follow S M.
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COMPLETE FRAUDSTERS!
November 5, 2014

COMPLETE FRAUDSTERS! STEER CLEAR!

I tried to register my details and card details for the purposes of gaining some perks on a MMORPG website.
When I tried to register my card details, which I was told would be free for the first 10 days, all attempts failed and I was told that the transaction could not be completed.
This morning I got a phone call from my bank saying they had tried to put through 5 transactions, each for £89.50 from varying locations around the world; Luxembourg, Ireland, Canada, Switzerland & London.

Please, please heed this warning because this site is nothing but a fraudulant site designed to steal your hard earned money.
Now I have to explain to the bank that they have been trying to steal my money under the guise of a "Free Trial".

I feel like an idiot. Save yourself the same pain.

Date of experience: March 15, 2012
GB
1 review
1 helpful vote
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Rip off
January 20, 2012

Rip off. Didn't cancel trial, raided bank account. Stay away. Beware. Check them out on wikipedia.

Date of experience: January 19, 2012
GB
1 review
3 helpful votes
Follow Jane D.
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I signed up for what was described as a trial for £5.00 with this dating site, my cancellation date was given as 2/8/2010, I cancelled my subscription before the due date only to find that £149.94 was taken out of my account a couple of days later, when i complained to the company about this they informed me that I should have cancelled 7 days prior to my cancellation date? I have repeatedly sent emails to this company demanding they pay back my money but they are refusing, please do not use this dating site, the only emails you receive are computer generated and are not genuine. I have recently seen other complaints posted on the Internet about this company. Please be aware.

Date of experience: August 11, 2011
GB
1 review
2 helpful votes
Follow linda H.
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Stay away from them that is the best advice I can give you.

Date of experience: July 18, 2011
GB
1 review
2 helpful votes
Follow pepsi m.
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I am totally disappointed with this site, I have just lost my £149. I complained before the deadline but they waited and replied after the deadline saying that they cannot refund. Has anyone managed to get a refund so far?

Date of experience: July 13, 2011
GB
1 review
3 helpful votes
Follow Sue L.
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The only thing that I can say about be2 is that it is full of scammers. Having alerted them to one I was then confronted by another and another and so it went on! It was a good job I had a sense of humour as I was able to spot them and in the end signed in under false name to see if they would try and make contact again... bingo. Lol. The sad thing that there may be a few honest people there, of which I was one, but there were so many scammers that it was a pointless exercise. Watch out because they steal unprotected identities from facebook. Just remember a couple of things never give any of them money just don't get sucked into their stories however believable. It is very sad that be2 don't care but then why should they, they have your money and will keep sending you profiles. GET OUT FAST.

Date of experience: June 14, 2011
GB
1 review
9 helpful votes
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This site do not have any contact numbers. If you wish to cancel your subscription you have to write to them but they do not provide an address. They are based in Luxemburg. If you delete your profile you can not ever then log back in to cancel your subscription. You can not cancel you subscription without a code. They send this and then there is no where on the site to enter a code. I have looked up complaints on other sites and they apparently take a further £149.99 for 6 months if you can not cancel within 14 days. They make this impossible to do within the time scale by providing dead end cancellation details. You have to cancel you bank card in order to get rid of them.

Date of experience: June 9, 2011
GB
1 review
3 helpful votes
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Ladies beware...
April 18, 2011

Ladies beware... this so called dating site is truly dreadful. Within 48 hours I was getting spammed... alot. Even worse, the site is full of bogus guys who send you mail (stolen picture, profile etc etc) claiming to be doctors, IT specialists... you name it. They ask for your personal email address early on - do NOT give this out. After 2-3 they are pretty easy to spot. English is very bad (but they all have masters degrees...) and they trip up on questions to do with their profile

I tried to cancel my membership and be2 made it incredibly difficult to cancel... they are just after your paypal or credit card details
Keep OFF THIS SITE...

Date of experience: April 18, 2011
GB
1 review
2 helpful votes
Follow K M.
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Firstly the advert that got my attention was false. It was showing me pictures of possible match's from my hometown. When i clicked on there pics, nothing. I tried many times.
The site also cleverly advertised there were many pictures and profiles for me to choose from. Again untrue, i was sent a few that the site thought i would like, It sent me profiles outside the specifics i requested and when I'd had enough i tried to cancel it and guess what? I couldn't. I then emailed be2. After 2 days i was emailed back with a phone number. I phoned got cut off. I phoned again and got through to a customer service rep called Gary. From the start he spoke over me and was defensive about anything i said. I did bring this to his attention, i do hope the call was recorded and they use if for future training on what not to do!
This site is the worse site i have tried, in my opinion, if your searching for just anyone then yes this is the site for you.

Date of experience: February 17, 2011