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be2 Reviews Summary

be2 has a rating of 1.2 stars from 67 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with be2 most frequently mention credit card, customer service and bank account. be2 ranks 625th among Dating sites.

service
5
value
5
quality
5

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New York
1 review
19 helpful votes
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Above average
August 17, 2016

Quite like be2.co.uk. Good search system and busy site. Did have a small issue and had to call customer service, was disapointed that it wasnt UK based like the other site I use (WeJustFit.com) but thats a small complaint really. Its better than most sites and not having any problems with scammers so far. Descent enough value for money.

Date of experience: August 16, 2016
Australia
1 review
3 helpful votes
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Area complaint
November 25, 2015

Yes I have a question relating to the AREA section of my profile. Port Macquarie was my closest city according to you... But my closest cit is Coffs Harbour and I only want selections from that area... not Sydney or Perth for example Maybe your staff should look more closely at the choices give to us Australians

Date of experience: November 25, 2015
Poland
114 reviews
1650 helpful votes
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Stay away!
November 5, 2015

Don't join this site, but if you joined already - don't upgrade your profile, otherwise you'll end up struggling to cancel recurring payments.
Once you create your account with them, you'll get dozens of emails every day and most of them aren't genuine at all.

Date of experience: November 5, 2015
GB
1 review
11 helpful votes
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Awful
September 28, 2015

Rip off company! Even after 6 months cancelation they would withdraw the money from your bank accountI have sent them a several times an email asking to cancel my membership, however they keep taking money absolutely inappropriate unprofessional behaviorlow profile robbery

Date of experience: September 28, 2015
GB
1 review
21 helpful votes
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I joined in March 2015 for initial 3 month discounted trial period which I paid with my CC, obviously you have to agree with their Ts&Cs, fine. Well until you try to cancel it.
Site itself is ok but attracts loads of scams and there are quite a number of fake profiles which will gladly interact with you. Other sites are far better with tracking it down. Nevertheless - I soon discovered that it is not what I need, be2 are sending you 10 notifications a day but 99% are irrelevant and/or useless and not genuine.
So, I decided to use up my already paid membership and then I tried to cancel it, seemingly simple process via thei site by sending cancelation request. You think that job is done when it was not. Thinking that all was good I also instructed CC provider to cancel this reoccurring payment order, which the bank did.
My advice - do not leave the cancelation until last minute as I did and keep all such correspondence with them!
I am now facing debt collection agency and legal action threats as they never received my cancelation notice, so they said.

Date of experience: September 15, 2015
GB
1 review
11 helpful votes
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DO NOT TOUCH THIS SITE. ITS A SCAM! They make it impossible for you to cancel your subscription and rob you blind.

Date of experience: May 27, 2014
GB
1 review
11 helpful votes
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Clear scam, all 16 people who messaged me ALL had impeccable English and all were flattering. I'm glad I never subscribed.

But if you're all looking for a FREE site use freedating.co.uk
At least they don't ask for subscriptions. Although the matchmaking lacks to the point for there being none, you only find people on the basis of where they live compared to you, what do you expect, it's free!

Date of experience: May 1, 2014
GB
1 review
8 helpful votes
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I think one star is too much. It is a black hole. Scammers. Took my money and I actually never managed to see one photo or received a single compatible match.
I honestly do not understand how a site like this is still out there.
And very poor customer service. Stay away

Date of experience: February 1, 2014
GB
1 review
22 helpful votes
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I like many others joined on the £5 trial, cancelled before the due date but was still charged. I emailed them telling them I had cancelled but all they said was I had a legal contract with them and I would have to pay! Now I keep getting threatening emails about sending the bailiffs round and taking me to court! I don't believe they are even based in the UK so how can they? Just a bunch of rip off merchants out to get our money, don't give a monkeys about anything else. They should be ashamed of themselves.

Date of experience: January 12, 2014
Canada
1 review
21 helpful votes
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DISGRACEFUL
January 10, 2014

DISGRACEFUL. I have browsed dating sites before but never joined. I checked on line, be2 was rated in the top 10. Sounds ok right? I am ready to jump in. I should have checked further to see if you can buy your ad and place it in the top 10, because this site is an ABSOLUTE FRAUD. After I joined things got strange. I kept getting matches with broken English in their messages yet showing that they hold master or doctorate degrees in the profiles. Hmm ok maybe English is a second language for them. 2nd red flag - I received numerous messages with detailed flattering comments on my looks and personality. Information that I did not provide. Finally the same messages were cut and pasted but with different profile names. Come on, If you are going to SCAM at least be clever about it. I have only been a member for 3 weeks so I haven't even had to deal with the automatic renewal B. S. This site should be shut down. People - Do Not Waste Your Time or Money On This One!

Date of experience: January 10, 2014
GB
1 review
5 helpful votes
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I have also had the same treatment, up to an including the threats from a debt collection agency when I stopped my subscription but the disgusting Be2.com fraudsters simply ignored it. The only thing one should do with Be2 is to report it to Action Fraud - http://www.actionfraud.police.uk/ - which is the police site for reporting fraud and internet crime. The more people that report the site, the more likelihood that the police will take action against it and deal with the criminals behind it.

Date of experience: October 4, 2013
GB
1 review
15 helpful votes
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A complete con
October 2, 2013

A complete con. Like others I am now receiving threats of legal action. I had to phone my credit card company who were brilliant, I explained and they cancelled my card so be2 can't now take any money, I'm just so glad I didn't do this on a direct debit. What a nasty way to treat people who signed up to this site in good faith.

Date of experience: October 2, 2013
GB
1 review
11 helpful votes
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I have e mailed this site to give notice to end membership now two months later I m still receiving e mail saying I have a contract with them and they are going to use debt collection since the cannot take money from my account.

I m going to contact trading standards but not sure what else can be done.
They are sending me threatening emails I want to stop them doing it to me or anyone else.

Anyone with any ideas on how to stop them

Date of experience: September 18, 2013
GB
1 review
5 helpful votes
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Pretty quickly learn that the company is just set up to make cash and the people are not real! Impossible to get money back without threatening them. Awful site!

Date of experience: September 5, 2013
GB
1 review
5 helpful votes
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DO NOT AT ANY COST JOIN THIS SITE OR GIVE THEM YOUR CREDIT CARD DETAILS!

This site is an outright fraud, pure and simple (I would give them negative stars - little lumps of turd, perhaps, if it were possible). The 'contacts' they send you (you are not allowed to browse through potential partners) are mostly phony, the whole thing is controlled by the company, and is totally bogus.

More importantly, however, it is almost impossible to cancel the expensive 3-months in advance payments once you have signed up. The online cancellation pages do not work, and the other (onerous) procedures for cancellation are simply ignored - and the payments keep getting taken. You can read elsewhere online how, if you change your credit card details in order to stop the payments, then the company threatens you with the debt collectors.

BE AWARE THAT THIS IS NOTHING BUT A CRIMINAL SCAMMING RACKET - WHICH THE AUTHORITIES IN LICHTENSTEIN, WHERE THE COMPANY IS CONVENIENTLY REGISTERED FOR AVOIDANCE OF REGULATION, SHOULD SHUT DOWN AND PROSECUTE.

Date of experience: August 12, 2013
GB
1 review
15 helpful votes
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Only got 1 star because I can; t post a comment with no stars! Absolute crooks, ridiculous hidden terms and conditions. To cancel you have to contact them 14 days in advance or they automatically renew for 6 months at a cost of £150. They require you to print out, fill in and FAX them a form, or scan and email it - and you then have to chase them. I've had threatening emails demanding more money even though they acknowledged my cancellation.
DO NOT under any circumstances join, visit or go anywhere near this website.

Date of experience: March 27, 2013
GB
1 review
8 helpful votes
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Please read the reviews, Be2 are excellent scam artists, if you try to cancel your membership they make it impossible and you can never speak to their customer service team directly, just get the same email over and over again. I am not writing this because I am an unsatisfied customer who hasn't met someone special, there are lots of other sites who have a better quality type of member and their cancellation policy is fair. Beware of Be2, try another site instead.

Date of experience: March 20, 2013
Canada
1 review
14 helpful votes
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I sent them their stupid cancellation letter which they apparently didn't receive. By the time I noticed they tried to charge my credit card, it was two months later! No letter was sent, nothing. Fortunately, the $133 euro they tried taking out wasn't in there and I had my card cancelled as Visa thought it was suspicious. They are still trying to take the money! I hadn't even filled out the profile! I joined as a means to make money through task work, signing up at be2 was one of the tasks.
They will not get a cent from me!

Date of experience: March 12, 2013
GB
1 review
3 helpful votes
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Appalling service
March 7, 2013

Appalling service - the matches are haphazard and the site is difficult to navigate, in particular the search function makes it extremely difficult to find matches in just one area. The Customer Service is horrid - having sent them a fax in July 2007 to cancel the account they have refused to do so or speak to me and are now threatening legal action, despite me re-sending the information to them repeatedly. There is no easy way to cancel through the site, which breaches UK rules regarding sign-ups and contract dismissals for online services and they really couldn't give a stuff about their customers.

If I could give them no stars, I would.

Date of experience: March 7, 2013
GB
1 review
11 helpful votes
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I visited be2.co.uk randomly one year ago but back then I didn't have reason to register. Now it's different. Lately I broke up with my partner and as I am older and older it's always more difficult to find a new love. So I decided to try this dating site which is rather modern but nice layout. Thanks to this site I am now in contact with many interesting men. I can't comment now on months to come, but hope to find someone to spend my days with.

Date of experience: January 16, 2013