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Bavarian Clockworks Reviews Summary
Bavarian Clockworks has a rating of 4.4 stars from 597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bavarian Clockworks most frequently mention customer service, cuckoo clocks and black forest. Bavarian Clockworks ranks 1st among Clock sites.
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My husband sent an email with a question and it was answered in less than 24 hours.
Prompt delivery. Everything in good working order. We are very happy with our new clock!
Great selection, educational website, good prices and reasonable delivery options. Clock was delivered on time, however the door of the cuckoo had a small crack. Will be working with customer service to hopefully remedy.
My online chat with Bob was great! He was able to answer all of my questions. Thank you and happy holidays! I will definitely order from you again!
Bob was fantastic!, Very helpful and knowledgeable and a pleasure to chat with! Clock is absolutely beautiful, the workmanship and detail is amazing!
Very nice website to view and order products!
Your clocks are lovely and I will be back for another one.
The Coo-coo chimes very fast and we cannot slow it down can you advise.
Good job delivering on time it is beautiful thanks!
The informative site made selection a pleasurable experience.
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Just waiting to see when it arrives
Love your clocks and payment was easy
Easy checkout, great website, very informational.
Only issue I had was when I received the clock we wrapped it as it was a Christmas gift. When my wife opened it Christmas morning all the heads we broken off the men on the dancing figurines. Three of the figurines were not even on the wheel but loose in the box. It was an easy fix as they were clean breaks and I able to match them to the right bodies and I used a drop of superglue to bond them back. Then put them back on the carousel wheel. Can't even tell they were broken. The clock is absolutely amazing, the wife loves it.
Appreciate the personal followup to ensure order proceeds efficiently.
I would like a description of the animation on the clocks with animation since a still picture does not show what the clock does.
Your website was very well organized and easy to navigate, truly a learning experience about real cuckoo clocks.
Website is well organised; excellent selection for all budgets; very much appreciated the one on one service provided to ensure this international order went smoothly and product arrived on time! Wonderful customer service...thank-you! :)
Great experience!
Wonderful selection
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members