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Bath & Body Works Reviews Summary
Bath & Body Works has a rating of 2.1 stars from 672 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bath & Body Works most frequently mention customer service, order online and gift card. Bath & Body Works ranks 245th among Perfume sites.
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I've shopped with B&B works many, many, many times and I'm always happy with their products! Their scents are amazing! Love their body sprays, perfumes, hand soaps and lotions. I always get lots of compliments on my B&B works hand soaps, they are very strong in a good way. I will definitely be a returning customer for years and years. My husband shops at B&B for me and the other special women in his life like his mom and grandma. They have awesome holiday sets and a big variety! I like their candles, but they are way over priced for what you get. Just being honest. $22.50-$25.00, they should have a regular price of about $10.50-$12.50. Yankee Candles' candles are a better deal. Stronger and last a lot longer and most of the time you can get there large $27 candles on sale for $11-$14. Honesty.
I love bath and body works SO much it's not even funny. All of their perfumes and lotions and soaps smell so could and make me feel great when I apply them. I wish the prices were a little lower, though, I usually only shop here when they have sales or I have a coupon
I have been purchasing BATH AND BODY WORKS products via the internet and in their stores for years. I have always found their discounts and offerings exemplary. I have gotten compliments from strangers in stores when I pass-by, querying,"What are wearing... it smells great!" You can't beat their scents for both men and women. They are proven winners in the customer satisfaction department!
How can you beat the online sales and free shipping. Don't have to stand inline or worry about products be available.
Were do i start... i love everything about the store. Great gife ideas for her and him. The body wash is to die for. Need a gift for her. Shimmer Japanese cherry blossom fragrance. Just a tip
I love the concept of bath and body but the prices are what get me every time :( I can find the same products at walmart for half the price. The reason I give it a 4 star review is because they do offer a different shopping experience than walmart. They emphasis cleanliness and customer support which are two things I think are important in a retail experience.
Lots of good quality skincare products which smell and feel great. However, I wish they carried a wider range of products e.g. they don't have any sunscreen at all, which I found a bit surprising. Prices are on the higher end, but it's better quality than what you'd find a Walmart too.
Whatever kind of bath or body product you are looking for to pamper yourself or as a gift they have it in every price range and just cause it is a low price item does not mean they skimp on anything. Lifelong shopper.
Great products, but high prices. Decent promotions help with prices, especially if you shop Victorias Secret, also
Always a good experience for me. Wait until they have a big sale and then stock up. Great scents and great prices.
I just Bath and Body clearance sales you get some of the highest quality items a very low prices! The variety is wide and the savings will bring you back just to see what available.
'Bath and Body Works' works for me. They have a wide range from the general to the peculiar. Many items are unique. Prices are not cheap but they do give value for money. The quality is remembered long after the price has been forgotten.
I stop by every time I go to the mall and tend to leave with something. Although they usually have sales and promotions, I tend to spend about $3 morethan the amount listed in the price tag.
I love the scents and they often have a BOGO sales. Their small personal sizes are perfect for holiday gifts when you can't spend a lot.
They have sweet deals on their lovely fragrance. Every store I been to have great employees that are always willing to help and when they are not needed. They help me save and keep a smile on my face.
Hard to pick a fragrance when there's so many great smelling choices to pick from! Love their purse size hand sanitizers-always great deals.
When I used to buy their products I found them to cause my skin to have problems, to include: drying out, flaking, being red and irritated. Once I learned about all the harsh chemicals in "fragrance" alone, on top of the numerous others found in nearly all of their products, I stopped using them. I would never buy their products as a gift for anyone or for my family. I've had to educate my family, relatives, and friends on all the toxins found in their beauty products, even in the so-called "natural" ones, which are anything but natural! You're better off making your own soaps or buying natural homemade soaps from Etsy shops. I've been doing that for years now and don't have poor skin reactions to truly natural soaps and lotions.
Love, love, love this store, I have bought everything from bedding to bath linens, to a pasta maker, and couldn't be happier with my purchases
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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