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Barrington

4.3

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Barrington Reviews Summary

Barrington has a rating of 4.3 stars from 3,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Barrington most frequently mention customer service and many compliments. Barrington ranks 3rd among Personalized Gifts sites.

service
7
value
8
shipping
7
returns
2
quality
8

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5,736 reviews

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Andrew B.
20 reviews
0 helpful votes
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Very quick turnaround
May 12, 2019

Very quick turnaround. Pleased.

Date of experience: May 12, 2019
JR S.
1 review
0 helpful votes
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I would say this was almost perfect, my only issue was the website. I had and issue with creating an account and placing order. When I created my first account and ordered it never gave me an order confirmation. I used a second email to create a second account. That one went through and I received an order number. What I later found out was that my previous orders had gone through! I was charged 3 times. Great customer service getting the other 2 charges credited very timely!

Date of experience: May 12, 2019
Carin C.
1 review
0 helpful votes
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...
May 12, 2019

Date of experience: May 12, 2019
Lauren W.
1 review
0 helpful votes
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Second big order as of today
May 12, 2019

Second big order as of today. Received my first order and was so overwhelmed that I jumped online to shop some more for Mother's Day. Excellent craftsmanship as well as presentation in the wonderful dust bag. Lauren

Date of experience: May 12, 2019
The A.
1 review
0 helpful votes
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Excellent service
May 12, 2019

Excellent service.

Date of experience: May 12, 2019
Priscilla B.
2 reviews
0 helpful votes
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I purchased this as a graduation gift for my niece and I think she will really love it. I gave her sister one at graduation and she loved hers. I also had to purchase one for myself last time so this is the third St. Anne tote I have purchased. I love the designs!

Date of experience: May 12, 2019
Hillary B.
3 reviews
0 helpful votes
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Loved my first bag
May 12, 2019

Loved my first bag - had to come back and get another!

Date of experience: May 12, 2019
Cara H.
1 review
0 helpful votes
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Everything was simple and easy
May 12, 2019

Everything was simple and easy.

Date of experience: May 12, 2019
Olivia C.
13 reviews
0 helpful votes
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I made a mistake on the initials for the Monogram, so I had to call customer service to see if it wasn't too late to make the correction. The correction was made with no problem!

Date of experience: May 12, 2019
Christy S.
4 reviews
0 helpful votes
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Personalized quality and fast!
May 12, 2019

Personalized quality and fast!
Beautiful packaging gives it the extra touch.

Date of experience: May 12, 2019
Who D.
1 review
0 helpful votes
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Love the site for it's ease of use when trying out all sorts of customized options. Also, customer service was super fast with a reply to a question I sent via email! Thanks so much!

I was disappointed in the quality of the product received. I feel that it looked mass produced and the personalization was just stamped into the fabric(nylon canvas)as if on a printing press. For a $200 tote the personalization should have been embroidered to give a more classy look. I found a same size canvas denim tote at Michael Koors for less than $200 that was completely embelished with embroidery, so cute I gave that to my Mother instead!

Date of experience: May 11, 2019
Kenneth R.
14 reviews
0 helpful votes
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It was easy to order and the products are beautiful.

Date of experience: May 11, 2019
Lynn V.
4 reviews
0 helpful votes
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Received a gift from Edward Jones and wanted the matching purse!

Date of experience: May 11, 2019
Liz P.
6 reviews
0 helpful votes
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Looks great!
May 11, 2019

Looks great! Hope to add to my collection!

Date of experience: May 11, 2019
Angela T.
2 reviews
0 helpful votes
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Beautiful!
May 11, 2019

Beautiful!

Date of experience: May 11, 2019
Shipping F.
1 review
0 helpful votes
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Shopping was an issue
May 11, 2019

Shopping was an issue- This item should t have requested a signature to leave on my porch. I received an email from FedEx designating delivery date and to be home to revive package. They didn't show until two days later, when I was not home. I ended up having to pick it up from a FedEx store. With three young children, this was too much of an inconvenience. Makes me not want to order from Barrington again.

Date of experience: May 11, 2019
Emily Z.
19 reviews
0 helpful votes
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This is a beautiful bag!
May 11, 2019

This is a beautiful bag! So many choices to personalize!

Date of experience: May 11, 2019
CVR T.
1 review
0 helpful votes
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Love my new tote...
May 10, 2019

Love my new tote...it's perfect for hauling all my kid stuff and that I could personalize it. My husband even commented that the Monogram was a nice touch

Date of experience: May 10, 2019
Sherry T.
1 review
0 helpful votes
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So many options!
May 10, 2019

So many options! I've been wanting one of your totes for over a year. I had fun designing different bags to see which one I wanted to order. It was a tough decision.

Date of experience: May 9, 2019
C b.
1 review
0 helpful votes
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Wonderful
May 10, 2019

Wonderful

Date of experience: May 9, 2019