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Bark Box Reviews Summary
Bark Box has a rating of 1.5 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark Box most frequently mention customer service, super chewer and month subscription. Bark Box ranks 407th among Pet Supply sites.
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It is nice to have the bark box come each month, both for the dog and its owners as I feel like we all sit around to read the theme and analyze the toys and treats. Sometimes the toys are a little redundant and the treats may not always be ones you approve of, but overall the experience is pretty solid. I do wish they had an option where you wouldn't receive toys that squeek. His favorite toy to date is the Bison!
I have a 15 lb Shorky that would chew threw barkbox toys in minutes. We were put on the destroyer list and told the toys would not have anything harmful in them, wrong. The last toy we received (because I. Canceled my subscription) was a stuffed coffin that your dog was suppose to tear it open to get to a bone inside, the toys was filled with stuffing and a squeaker that I had to get away from my dog right away and a rubber bone. I let my dog have the bone and within seconds he had chewed a piece off the end. Yet another toy that went into the garbage. I have toys that I bought at Walmart that are better quality and have lasted months. Barkbox is a waste off money!
I purchased a Bark Box for my 2 dogs. When it came it had a toy that barks and wiggles. My dogs love it. Also they received all natural jerry treats. I am very pleased. If you have a loving Furry Friend buy them a Bark Box. They come with several Prices. Rate them a 10. Good job BARK BOX. THANKS
The boxes are great, they are always special themed and comes with a couple toys and some treats in a box. The only reason I didn't put 5 stars is because they won't let you cancel your orders. For example if you got a 12 month package you can't cancel till you have revived the 12 monthly packages.
Thank you for your review Jack and we're so happy to have you in the pack! :) I did want to clarify that you can cancel anytime. The online cancelation feature works on cancelation for renewal so pupscribers who don't want to be auto renewed can take care of that. However you can cancel anytime by emailing our support team at [email protected] If you need any assistance you can always email me personally at [email protected]
My dog, Cooper, has been getting boxes each month for over a year now. He started when he was four months old and the company has been helpful making sure his box is the best for his age and chewing stage. We have never been disappointed in the contents of a box. We just added a new puppy to the family and have already ordered her Bark Box. Now, both dogs will love going to the post office to get "their" mail.
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BarkBox is a monthly surprise of dog toys, treats, and goodies! Subscribe to BarkBox for your pup - or give BarkBox as the perfect dog gift.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nancy. Thank you for your response. I'm so sorry to hear this hasn't been a good experience for you or your pup. We just so happened to launch a new program today. https://barkbox.com/super-chewer This is different than our heavy chewer programs or destroyers club. Email [email protected] if you'd like to hear more. :)