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Bark

2.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Bark is an online marketplace that connects customers with local and online professionals.

We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!

Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.

Life’s better with Bark.


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Bark Reviews Summary

Bark has a rating of 2.2 stars from 1,644 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 9th among Service Marketplace sites.

service
316
value
296
shipping
101
returns
151
quality
263
This company responds to reviews on average within 18 days

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow Denise S.
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Driver called to say he was going to be late. There were 10 of us ready and waiting. When he arrived he could not have been more professional or friendly. He took pics for us, his driving was perfect. The limo was spotless. He dropped us at the restaurant and was outside the door when we walked out. Going through the Gift of Lights, he drove the perfect speed. We had two children, 16 months and 7 years, who jabbered and ooooooed the entire length of the GoL. He kept the temp comfortable, kept water, soda and champagne chilled and accessible. He even had water at room temp in case someone did not want it cold. Everyone enjoyed the experience. It was a first limo experience for a few, and it did not disappoint. Thank you, AJ! I highly recommend and would use again!

Date of experience: December 22, 2020
Bark T. Bark Rep
over a year old

Hi there Denise,

Thank you for your review,

We're very glad to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Goid service
December 22, 2020

On time, good work, left work area tidy. So good returning to do other work on another day. Very professional.

Date of experience: December 22, 2020
Bark T. Bark Rep
over a year old

Hi there Ken,

Thank you for your review,

We're very glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Stump removal
December 20, 2020

Excellent work by Joe Hixon of J A Hixon Tree Services of Liphook. He came to give a quote and then came back a few days later on the day promised and carried out the work to my satisfaction

Date of experience: December 20, 2020
Bark T. Bark Rep
over a year old

Hi there Gill,

Thank you for your review,

We're very glad to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Cleaning company
December 20, 2020

Highly recommended bark. Great company and do not let you down found people very quickly and extremely professional. Suggest you go on there site. Find on Google you won't be disappointed

Date of experience: December 20, 2020
Bark T. Bark Rep
over a year old

Hi there Val,

Thank you for your review,

We're very glad to hear that we could help.

Kind regards,

The Bark Team

Florida
1 review
1 helpful vote
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Horrible company
January 18, 2021

Do not get involved with bark to try to get clients. They immediately put you into auto pay and charge you way more than you agreed to I had no idea when I signed up there was no clear indication that I would be in some kind of continual auto pay for every lead I looked at now I'm fighting them on charges I did not agree to

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2020
Bark T. Bark Rep
over a year old

Hi there Angela,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

All professionals can choose whether or not they wish to partake in Auto Top Up, and you can control this feature from the Credits page of your account.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Water leak
December 20, 2020

Mr Donnelly and his guys were efficient, polite and done a great job. Would highly recommend, came out at night to assist and went above and beyond to assist. Many thanks Guys

Date of experience: December 18, 2020
Bark T. Bark Rep
over a year old

Hi there Amanda,

Thank you for your review,

We're very glad to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Brilliant
December 18, 2020

I was linked up with tvi who were fantastic from beginning to end, Deb was friendly and knowledgable who arranged the install, the lads who did the job were brilliant and clearly knew what they were doing, saved my bacon as I had ordered the wrong bracket! Fast, efficient and all at a great price, I can't recommend this company enough

Date of experience: December 17, 2020
Bark T. Bark Rep
over a year old

Hi there Jo-Anne,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Zaff is a legend
December 17, 2020

The van man I found on bark, Zaff of courier crown ltd was brilliant, but he contacted me directly. Zaff was one of the friendliest, most helpful people I have met he was an ace van man.

The bark website had lots on there and I found the search results a bit overwhelming in the way they were presented, also it wasn't clear how to get in touch with the tradesperson directly, so once the search was done I didn't know the next step but like I said he phoned me and we negotiated, so it all worked out. Thanks for putting us in touch bark

Date of experience: December 17, 2020
Bark T. Bark Rep
over a year old

Hi there Jan,

Thanks for your review,

It's great to hear that we could help connect you with Zaff.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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A good service to consider if you don't know people for the job you want to be done. You can review other users comments and simple ask them to quote you. Simple.

Date of experience: December 16, 2020
Bark T. Bark Rep
over a year old

Hi there Keith,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Made my moms day. She had some very high quotes to have the same job done. Jeff was quick, provided a very reasonable quote and offered to do the job then and there. A huge weight off our shoulders. We are so pleased with the job done! Thank you!

I've already recommended bark to people I know. Amazing website. I will be using it in the future.

Date of experience: December 15, 2020
Bark T. Bark Rep
over a year old

Hi there Sheilah,

Thanks for your review,

It's great to hear that we could help connect you with Jeff.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Lots of responses
December 15, 2020

I had 3 companies contact me quickly. I spoke to two of them and they explained their services and what they could do for me within my budget. I went with Air Whistle because David explained to me what I needed to do and explained things thoroughly. Thanks to everyone who contacted me.

Date of experience: December 15, 2020
Bark T. Bark Rep
over a year old

Hi there Christopher,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Wanted gutter cleaning and tree stump removal - the first was very prompt and decent lads who did the job at a good price and efficiency- didn't care for the stump removal chap as he had no business card or credentials and got job done elsewhere

Date of experience: December 15, 2020
Bark T. Bark Rep
over a year old

Hi there Paul,

Thanks for your review,

It's great to hear that we could help you with your search, and hope that you found the right professional for the job in the end.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Solar Panels
December 15, 2020

Jamie and his workmate did a good job cleaning our solar panels well impressed Many thanks hope to use you for other jobs Ann

Date of experience: December 14, 2020
Bark T. Bark Rep
over a year old

Hi there Ann,

Thanks for your review,

It's great to hear that we could help connect you with Jamie.

Kind regards,

The Bark Team

Jamaica
1 review
0 helpful votes
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Scam
January 13, 2021

I am a personal trainer. And I tried Bark Just as I have tried Bidvine, only to find out that both are scam. Not one of the leads are leads really needing personal training

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2020
Bark T. Bark Rep
over a year old

Hi there Randy,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Carole R.
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D. Mac's team were brilliant and did an outstanding job. They left everything clean and tidy when they had finished and we would not hesitate to use their service again. Thank you so much.

Date of experience: December 14, 2020
Bark T. Bark Rep
over a year old

Hi there Carole,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Michelle P.
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Instant tech repairs
December 13, 2020

Very helpful, professional turn around for repair speedy and not expensive highly recommended...

Date of experience: December 13, 2020
Bark T. Bark Rep
over a year old

Hi there Michelle,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Canada
1 review
0 helpful votes
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Best service
December 13, 2020

I found Samar Manhotra through Bark and I'm beyond happy with his service. He is kind and professional and takes care of everything. I feel so blessed to have him and his Team as my partners.

Date of experience: December 12, 2020
Bark T. Bark Rep
over a year old

Hi there Iris,

Thanks for your review,

It's great to hear that we could help connect you with this professional.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Great garden service
December 12, 2020

Two really nice guys. Did a good job. Turned up on time. Did ecactly what I asked and took away all the branches leaves etc.

Date of experience: December 11, 2020
Bark T. Bark Rep
over a year old

Hi there Lynn,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

Texas
1 review
0 helpful votes
Follow Sarah B.
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Company violated their terms of agreement and shared my personal info with numerous third party members. Within minutes of signing up on the website, my phone was immediately blown up with numerous texts, calls, voicemails and emails from coaches that I did not inquire about, I did not request quotes from (per their agreement, they do not share information with coaches unless you get a quote - LIE), I did not even ask for information from. I contacted customer service multiple times - no response.

In fact, they have the audacity in some of their emails to mention that coaches have to pay to reach out to me. They are CHARGING their third party members and making a PROFIT out of illegally sharing my information.

They should literally be shut down.

Avoid this company at literally all costs. There are better, cheaper, safer, easier ways to find resources. This process only heightens any issues you may be facing.

Bark attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 11, 2020
Bark T. Bark Rep
over a year old

Hi there Sarah,

We're sorry to hear that there may have been some confusion about how our platform works.

To clarify our role, we are a lead generation platform that professionals pay for in order to connect them with more customers. We sent you an email letting you know that professionals pay to respond to you when you created your account with us.

When you came to our website and input your contact details, we shared your details with select individuals who could offer their services to you based on them matching the criteria you requested. You would also have been notified of this via email. We only share those details with up to 5 professionals to stop customers being overwhelmed.

If you have not contacted us already on this matter, and would like to have your account deleted, please let us know at [email protected].

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Yvette D.
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Excellent service
December 12, 2020

Responded promptly to request - no problem with fitting tight timescale - very efficient and professional service

Date of experience: December 11, 2020
Bark T. Bark Rep
over a year old

Hi there Yvette,

Thanks for your review,

It's great to hear that we could help connect you with this company.

Kind regards,

The Bark Team