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BannerBuzz New Zealand Reviews Summary
BannerBuzz New Zealand has a rating of 3.7 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. BannerBuzz New Zealand ranks 12th among Banners sites.
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Allow more time than the estimation they give for shipping - our first order with free shipping took longer than we expected so we paid for faster delivery, and even then it was 6 days later than the estimation. I'm not sure it was faster than the free shipping - we nearly didn't get in time for our event.
Not satisfying - Ordered banner, paid for fast delivery and end up receiving it 6 days later then promised. I had made a design that was redesigned by BB for no reason, than had to call them several times ask to use my design, then the web confirmation of the previous design did not work so I had to write email and call again... not smooth process at all. Plus they are based in India.
Hi Veronika, Thank you for sharing your feedback, and we’re sorry that the delivery timeline and overall coordination did not meet expectations. We can see that you were in touch with our support team multiple times during the process and that the expedited shipping charges were refunded, and your comments regarding artwork handling, communication, and order flow are valuable and will be reviewed to improve the experience going forward. We hope to have the opportunity to serve you better in the future.
I found Banner Buzz website very user friendly. One of the main factors of buying from them was the very competitive price. I had quotes from 3 other printers but nearly double the price for similar products. Banner Buzz delivery time was very quick, about one week. The quality of the product and printing were great. Will definitely be using them again.
Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.
Received a small flag. Very poor quality. Wrinkled, cannot iron it.
Incorrectly printed.
I have tried to let them know, but dint listen.
Hello Lilla, we sincerely apologize for the inconvenience caused to you. The order was processed according to the approved artwork and the material specifications mentioned on the website. However, we can see that our team has contacted you and offered a replacement at a discounted price. If you have any other concerns, please feel free to contact us.
I ordered a pull up banner which I designed myself. It was found that the photos I had supplied were of insufficient quality for the size of the print. Banner Buzz designers were able to upsize the photos and we are very pleased with the final result which was delivered on time - the day before our event.
Hey Toni! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Reshmi and team did a great job on our banner. The platform can be a bit finicky and you'll need to order with lots of lead-time as the banners come from overseas, but I'd definitely order from here again.
Hey Kelly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I already had our artwork and wanted to whip up a sign quickly myself, rather than have the hassle of going into a sign-writer, explaining what I wanted etc. Bannerbuzz allowed me to do this, and at very reasonable cost. The finished product is exactly what I wanted.
Hey Brooke! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Amazing - quick, great quality and very very happy
Hey Rangimarie! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Super easy to design and submit artwork and top-quality product delivered with really quick turnaround!
Hey Greg! Thank you for your wonderful feedback! We’re delighted to hear that you found designing and submitting your artwork easy, and that you’re happy with the product quality and quick turnaround. We truly appreciate your support and look forward to serving you again!
Easy to navigate online. I was contacted from Banner Buzz giving information on the photo I chose as in way of it being a bit fuzzy and If I would like to proceed with it or send another copy of the photo before I decided to go ahead with the printing. When I received the photo it was well wrapped and in a thick heavy duty cardboard cylinder ensuring the product was protected.
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website was easy to navigate and find what I needed. All products are clearly described so you understand what you are getting. The design tool is user-friendly and straightforward, and the result was accurate regarding colour and layout. Delivery was at the expected time and I am fully satisfied with the quality of the product. Thank you!
Hey Katia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I never received a proof, they said the sent one a generic flag picture.
They said it was send, but i dont know what they sent if anything.
We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Very thorough service and fast delivery! This is the 3rd order and the quality is immaculate. Highly recommend.
Hey Raiha! Thank you for your continued support and for placing your third order with us! We’re so glad to hear that you were impressed with the quality and fast delivery once again. It means a lot to know you highly recommend us—we truly appreciate your trust and look forward to serving you again soon!
Do not waste your money paying for priority delivery and be prepared for 101 excuses.
Order delivery timeframe changed and will be delivered past event date so waste of time and money. I thought I was sourcing a product from within NZ to find it is produced overseas.
Hey Angela! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The portal was problematic in understanding design feedback and we couldn't communicate easily back in reply - no commentry able to be provided back.
Hey Rebecca! We are sorry for the inconvenience you have experienced. Unfortunately, we are unable to locate your order details based on the name mentioned in your review. Kindly email us your concern along with the order number at [email protected], addressed to the Review Team. Our team will verify the information and assist you further as soon as possible. Thank you for your understanding.
The item failed to even be dispatched before the date I paid extra for it to be delivered by! I paid more for delivery and it and the item had not even been sent by this date
Hi Tayla, Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay, especially since you paid extra for expedited delivery. To ensure we address this properly, could you please raise a support ticket through your account, including the order number, and address it to the Brand Management Team? This will help us investigate the issue more efficiently and work toward a resolution as quickly as possible.
We truly appreciate your patience and understanding, and we’ll do everything we can to make it right.
Excellent service with a great website which is user friendly. I had a problem of my own making and they alerted me in a timely fashion as to what the problem was and how to remedy it. Prompt and efficient printing and processing.
Hey Murray! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Waste of time paying extra money for fast shipping, the day they said it would be delivered, wasn't even in the country
Hi Nicola, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Super fast delivery, thanks!
Quick and easy communication and payment
Thank you...
Hey Rachael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
- Four years buying from Bannerbuzz, always satisfied with the options, result and delivery.
- It is easy to search from tones of different products, each product offers many options and add-ons.
- Easy to upload our files.
- Clear product descriptions, delivery instructions and updates, no surprises.
Top company.
Hey Danilo! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Deb! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!