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Bakeren og Kokken is a Norwegian online store specializing in kitchen equipment, appliances, and accessories. They offer a wide range of products including kitchen machines, cookware, bakeware, knives, and coffee makers, along with free delivery over a certain amount and a 365-day return policy for members.
This summary is generated by AI, based on text from customer reviews
I ordered an item on sale and paid with my bankcard. Got a confirmation on email. But 5 days later I got an email saying that they would not send me what I ordered and that they would pay me back in a few days. The explanation was that it was wrongly priced. I checkd their homepage and there the item was still on sale for the same price as I had paid 5 days earlier. Took a whole week for me to receive my money back!
On their website it listed that they had what I ordered in stock and that it would take 3-4 days to get to me. It took them 9 days to mail it to me and they only did so after I contacted them and were upset about them not keeping what they promised. I received no reply from customer service.
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