Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch
The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I recently submitted a bag to sell and I have to say it was a smooth and wonderful experience. Communication was fantastic. I was nervous about what to expect but BBOS had clear instructions and were quick to reply with any of my questions and on what to expect next. A pleasure to work with. Thank you!
Bought a bag and found the quality pretty good plus the price was quite affordable. Thanks to bag borrow or steal
The bag I borrowed was in poor condition cleaned so well that it was discolored overall bad bag.
But good communication with representative, Nicole about the return of the item.
Waiting for refund
Thank you.
Very good communication with representative, about question I had.
Thank you.
More information upfront would be helpful along with the explanation of limitations on the number of products able to be borrowed.
Love the bag it was very cute and stylish! Thankful for it
Very excited to receive my new loved Gucci bag. Process was pretty fast!
Item arrived safely and on time, unfortunately we were not able to use it.
Return process was very easy and refund has been received:-)
I wish more bags were available in various colors, but I also understand the capacity of this site. Still pleased and grateful for the service.
Love the bags but most of the time they are on loan
I was a bit uncertain about the whole process, but when the bag arrived and I was able to authenticate it, I felt great.
Had a good experience with my order and purchase. Really don't want to write 50 characters.
Great selection of beautiful bags! The bag was delivered when expected and the bag is in excellent condition. I will definitely be renting more bags!
BBS… is very professional & super easy to buy or borrow with! I'm a huge fan and will continue to use them in the future!
The shopping and shipping experience was great and easy. Item was just was described.
Great! Bags selection is huge! Would definitely borrow again!
Impressed with the variety. Very easy to order.
Loved the Louis I picked out. Would definitely do again!
Answer: If you send an email to [email protected] one of the team members will work to assist you with your issue.

