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Designer Handbags, Designer Purses, fine Jewelry buy today or rent for a month Michael Kors, Chanel, Louis Vuitton, Gucci, Kate Spade, Tory Burch
Bag Borrow or Steal Reviews Summary
The company generally enjoys a positive reputation, with many customers praising the quality of products and the ease of the purchasing process. Timely delivery and the condition of items upon arrival are frequently highlighted as strengths, contributing to overall customer satisfaction. However, some negative feedback points to issues with order cancellations, lack of communication regarding these cancellations, and perceived discrimination in customer service. While the majority of experiences are favorable, the company could enhance its customer service by improving communication and addressing concerns related to order fulfillment and support.
This summary is generated by AI, based on text from customer reviews
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Quick & easy, affordable
Look forward to renting more bags
Excellent! Simple! Exactly as described.
Site is great to use!
The bag is nice I would have returned given the condition of the bag because it was really worn. I needed it for an event so I didn't have time to return.
I enjoy borrowing bags from BBS for special occasions. I can coordinate my choice with my attire.
I can't believe I got the exact bag, in excellent condition AND found the card wallet that matched all in the same transaction. I will say the price wasn't much less than the bag was selling new for online. HOWEVER, the 20% off new customer coupon helped to offset that disappointment. I am thrilled. I know material good are NOT the way to joy, but this was a purchase I have been wanting to make for myself for a while and it was reassuring to know the bag was the REAL DEAL and offered at a great discount with the code. Thank you BBS!
Compact, nice quality material and easy to bring around town!
Great site, good prices. Good condition on bags and quick deliveries.
Called and received help when ups mentioned they delivered twice to my location. Immediately helped
From choosing my selection and receiving it in a timely manner was a positive experience. It's a good value and allowed me to experience a product prior making a decision to buy. It includes a cosmetic pouch to protect the inside of the bag and there were no defects to the product received. Overall great experience.
Bag arrived with tarnished hardware, worn leather - not worth the $100/mo. I returned it.
It's been super easy and no hassle at all. Just love it!
Thank you for such an easy process :)
The button was very lose so my stuff kept falling out after the one time I used it. I didn't want to risk losing my things so I just ended up returning it sooner.
Good service, I received everything just as described.
Product description matches the received product! Not my experience on Vestaire! If it says very good condition it will be very good condition. You dont have to examine every picture for flaws.
This ilea's my first purchase and it went effortlessly. Shipping was fast and the product was just as described. The item was packed well and arrived without issue.
So I had to freeze my credit so thieves don't steal my identity! It took a couple of emails and a follow up phone call to sort it all out. They are prompt, friendly and super responsive!
They don't provide return instructions with the hope they can keep charging you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Becky,
We are so sorry you didn't receive the Borrowing instructions that are supposed to be included with your bag. We also provide a renewal reminder with instructions a few days before the bag is due to renew to give you adequate time to ship the bag back. It looks like you printed your return label well before your return date so it is likely the renewal reminder hadn't been sent yet.
All the best,
Bag Borrow or Steal Customer Service