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BadooReviews 607

1.5

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Badoo Reviews Summary

Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 505th among Social Network sites.

service
100
value
98
shipping
23
returns
25
quality
89
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Canada
3 reviews
4 helpful votes
Follow Ken M.
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Fake accounts. Unauthorized charges.
Lies in their Terms and Conditions. Lies from their "support."
Shameless fraud.

Date of experience: July 20, 2022
Australia
1 review
1 helpful vote
Follow Howard C.
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Do NOT GIVE THIS GROUP OF CRIMINALS ANY MONEY! You pay money but it's never enough to actually talk to anyone. Then you discover they are not even in your country! Nigeria anyone? Now let me post my damn review!

I can't emphasise this enough.

Date of experience: July 12, 2022
Poland
1 review
0 helpful votes
Follow Jane D.
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Badoo review
June 17, 2022

Badoo is a nice application but it has problems like all the others, i. E. fake accounts and fees, but generally it's ok. From myself I recommend similar to Badoo - Kupido24 website

Date of experience: June 17, 2022
Thailand
1 review
4 helpful votes
Follow Chongtak Y.
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Fake messages
June 10, 2022

I live in Thailand, real members often send the very same message in casual English to me. I contact them, it turns out they do not speak English at all, they did not intended to send me a message and they are shocked to see a screenshot of their alleged message that does NOT appear in their chat history at all.
Badoo a scam? I don't know, but one thing is sure, they are a bunch of liars and cheaters.

Date of experience: June 9, 2022
California
1 review
4 helpful votes
Follow Gary K.
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Worst dating site ever. I paid $150 for a lifetime membership on May 18,2022 On June 8 they asked me how I liked their website I picked one star and told him that it's the worst dating site ever in less than an hour I no longer had an active membership and I had to start all over again if I wanted to continue using them. Since I paid with my Apple phone I contacted Apple and requested a refund. This company is in the UK and I would not trust him if I were you there are a lot better dating sites out there than this one and by the way I think they own bumble too. So if you're thinking about that dating site I would think twice

Date of experience: June 8, 2022
GB
1 review
2 helpful votes
Follow Craig S.
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Had been using the site for a few months and decided to buy a few credits to send more messages. Was offered a 180 day premium membership for £14.99 so decided to go for it. Was then charged £86.99. Went to PayPal to try and resolve the issue cancel the transaction or at least cancel the repeat payment agreement. Found my enhanced membership had been rescinded on doing this. No response from Badoo. So have in effect been charged £86.99 for a one day membership. They basically want the right to keep on ripping you off indefinitely. Absolutely disgusting practices from a so called reputable dating site. Would go for the free service if you want to be inundated with Tai Women looking to come to the UK but other than that steer clear and most certainly do not give them a penny. Would give them a Zero star review if that was an option

Date of experience: May 20, 2022
California
1 review
1 helpful vote
Follow justin p.
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Fake profiles,
May 10, 2022

So many fake profiles used as filler, very few people are even on the app (Empty Internet Theory kinda thing.)

Date of experience: May 10, 2022
North Carolina
1 review
2 helpful votes
Follow TONY E.
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I have been on the site. Really to check it and see that its Legit.
Maybe after a few months I was told my account is closed. Why? They
The so called Badoo team ( yes another "team concept " that I used hate speech! Something I was 95% sure I did not. So I asked the team to send me a copy of the dialog of who I supposedly used this hate speech.
IT WAS like pulling teeth to get it which btw I had to show proof to the team by sending a copy of my Driver's license. Well I sent the copy of the license they said they received it. My best guess without searching it's been over 3 weeks and nothing.

BEING that Badoo is owner by some super wealthy industrial Russia dude perhaps he got shot by our buddies in Ukraine. Hey it could happen?

No I'm kidding. Stay away from Badoo and never ever ever give them a dime of your cash or CC.

Lastly try finding the email address for this company. All I get is how to sign up for the site. Most of these dating sites come out of Eastern Europe and the mind set is make cash from stupid Americans...

Date of experience: April 27, 2022
Badoo H. Badoo Rep
over a year old

Hi Tony,

We are sorry to hear about your bad experience. We only block for violations of our Community Guidelines: badoo.com/guidelines. If you think you've been blocked by mistake, please contact us on badoo.com/feedback or via our Social Networks on Facebook, Twitter and Instagram via@BadooHelp so we can double-check the decision was fair

Australia
1 review
2 helpful votes
Follow Patrick R.
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This is an absolutely dodgy site. It will fool you to paying money. Full of fake users. Fake locations. Bots. They use fake profiles to show that there are a large user base, absolutely rubbish site.
NEVER give your card details.

Date of experience: April 11, 2022
Badoo H. Badoo Rep
over a year old

Hi Patrick, Badoo is the place for honest dating. With photo verification and 24/7 moderators, fake profiles don't stand a chance. A blue sticker indicates a verified profile ☑. If you suspect a fake profile, do not hesitate to report it - we will check it right away! Let us know@BadooHelp on social media if you have any questions

Serbia
1 review
4 helpful votes
Follow Nicolas J.
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It is enough for someone to false report you to get warning, and after that to be blocked.
Moderators are irrational, and something like "i dont like you" is considered hate speech and you will get permanently banned in a minutes. YOU WILL NOT GET REFUND if they decided that your answer to someone "sorry, i dont like asians" is hate speech, and just like that your account will be terminated, WHILE YOUR CREDIT CARD CONTINUE TO BE CHARGED. Just escape and NEVER REGISTER on this scam site, where there a lot of fake profiles anyway.

Date of experience: March 28, 2022
Badoo H. Badoo Rep
over a year old

Hey Nicolas,

We are sorry that you feel this way. We only block anyone that violates our guidelines: https://badoo.com/guidelines/.
But if you believe we have made a mistake, please do reach out to us, and we will review. However, if your account was blocked correctly, the decision will not be reversed.

We are so sorry to hear that your credit card was charged afterwards. All subscriptions are automatically switched off when a member has been blocked to prevent any further charges. Please get in touch with us on@BadooHelp or https://badoo.com/feedback/, and we can look into this for you.

Hope to hear from you soon.

-BadooHelp

Australia
1 review
3 helpful votes
Follow Jinder P.
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Bogus site
March 10, 2022

This is a bogus dating site. They steal information and sell on to others. The site is full of dodgy people. Surely many of them would be spies. This site encourages to change location and fake profile photos.
Reading through other comments on Sitejabber, there are not a single good comment about Badoo which makes me think that I am not wrong.
Purely fake dating site.

Date of experience: March 10, 2022
Badoo H. Badoo Rep
over a year old

Hi Jinder,

We're sorry that you haven't had a good experience on Badoo. As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. Our systems are able to very quickly identify suspicious behaviour and we have a team of moderators that work 24/7 to keep any fake profiles off Badoo. We also count on the support of the community - if something doesn't feel right, please report it and our team will review.

If there is anything we can help you with, please contact us through Badoo.com/feedback or@Badoohelp.

-BadooHelp

Serbia
1 review
5 helpful votes
Follow Vercun L.
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First, i was scammed for money. They charge me way more then i agreed to, and then they refuse to give me money back. Second, after scam me, they block my account because someone report me. I talked with a lot of people and never had any problem with anyone, but i reject a lot of people, and someone probably false report me. And they just block my account. Dont use this app, and dont ever gave your card info to them

Date of experience: March 6, 2022
Badoo H. Badoo Rep
over a year old

Hey Vercun,

We are sorry that you feel this way. Our payment plans are subscription-based meaning every time the service runs out it will automatically renew itself. This would have been in the Terms and conditions before you made the original purchase.

When a false report has been made your account will remain the same, our moderators carefully go through each report to ensure that every account is blocked accordingly. If you would like us to look into this for you please contact us on@BadooHelp on any social media form or https://badoo.com/feedback/

Hope to hear from you soon.

-BadooHelp

France
1 review
0 helpful votes
Follow Robert H.
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Not bad
February 24, 2022

I'm critical for all dating websites but this one is OK. In my opinion, it's on one level with Tinder. There are good people, but many scammers too. I met my girlfriend on this website and I really happy

Date of experience: February 23, 2022
Badoo H. Badoo Rep
over a year old

Hey Robert,

Thank you so much for sharing your honest opinion with us. We are delighted for you both.
We wish you both nothing but happiness. If you would like to share your story with the world please contact us on@Badoohelp or https://badoo.com/feedback/
We hope to hear from you very soon!

All the best Robert!

-BadooHelp

Australia
1 review
4 helpful votes
Follow Rakkshit r.
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Used this site for a week. Was convinced that it was up to no good. Deleted it.
Many profiles looks fake on Badoo and with changed locations. Full on unused profiles. Absolutely no good.

To anyone reading this, be careful of dodgy dating sites.

ASIO has been warning of fake users and spies on dating sites. This site supports fraudulent activities, allowing fake profiles and changed locations. Badoo's owner (Bumble) is on the list.

I would say, never give your credit card details or personal information to this site.

Date of experience: February 21, 2022
Badoo H. Badoo Rep
over a year old

Hey there,

We are sorry that you feel this way. If a member has not deleted their account they will remain on the app.
Our moderators work 24/7 to remove any fake profile from our app. Please do report anyone suspicious that you see. We would never support fraudulent activity.
Let us know if you would like us to look into anything for you on@BadooHelp on any social media form or https://badoo.com/feedback/. We hope we can help you change your mind and give us another chance.

Hope to hear from you soon.

-BadooHelp

GB
2 reviews
5 helpful votes
Follow Nathan W.
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Profiles are'nt secure
February 6, 2022

They allowed my profile to be hacked... Went to log in and got a message saying. Wrong password... Thought I'd typed it wrong... Did it again... Same message... Tried to do a password reset... Using forgot password feature... It then said my e-mail address was wrong... It wasnt... By now I'm getting annoyed... I'd been on the site for a long time so knew my details were correct...
I then complained to Badoo... And they said I'd broken some violation rule... What a load of rubbish!
I've always been polite to anyone I've spoken to on the site... And don't use rude words.
So how can Badoo explain that my password was somehow wrong... Reason... Because they allowed it to be changed... And I did'nt receive an e-mail to tell me it had...
So to me member/profile security on the site is'nt very good...
And the violation excuse was how they tried to deny it... Plus they did'nt even tell me what the so-called violation was either...

I did get this from them on... Wed 02/02/2022 16:08
Your account has been blocked
Badoo doesn't work if we treat each other badly, and some of our users have reported that you're breaking our Terms and Conditions.

That is certainly not the case...

But earlier... Wed 02/02/2022 12:17...
Welcome back to Badoo
Good to see you again, Nathan
Since your last visit a whole bunch of new girls in East of England have joined Badoo and would love to meet you.

Welcome back... I'd never left...

And how can of of been rude to anyone when I could'nt even log in...

I think the above more than proves that Badoo allowed my account to be hijacked...

The Badoo response to my review is rubbish... As this is all they keep saying...

Hello Nathan,

We have decided to permanently block your profile for being in violation of our Guidelines.

Date of experience: February 6, 2022
Badoo H. Badoo Rep
over a year old

Hey Nathan,

Oh no, We are so sorry to hear this. Please contact us on@BadooHelp or https://badoo.com/feedback/ and we can look into this for you.
Hope to hear from you soon. Rest assured we will get to the bottom of this together.

-BadooHelp

Australia
1 review
2 helpful votes
Follow Jim s.
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Absolutely dodgy site
February 6, 2022

They steal data and sell to third parties. Surprisingly I have started to receive a lot of spam messages on my phone number from the week I registered in Badoo. I did not register my number elsewhere.
The website consists of 99% fake profiles and users who lie on their location.

Several people have complained of Badoo being a fraud and inappropriately charging customers from their credit card.
https://www.quora.com/Is-Badoo-a-fraud

Beaware.

Date of experience: February 6, 2022
Badoo H. Badoo Rep
over a year old

Hey Jim,

We are sorry that you feel this way. We would never share your data with a third party as we take our privacy policy very seriously.
If you would like us to look into this for you please contact us on@BadooHelp or https://badoo.com/feedback/

Our moderators work 24/7 to remove any fake profiles from the app.
Our payment plans are also subscription-based meaning every time they run out they will automatically renew themselves.
We ask that our members cancel their subscriptions if they no longer want to use the service.

Hope this helps.

-BadooHelp

Canada
4 reviews
2 helpful votes
Follow Roger g.
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Recently i found out that i had a account using the free version fo badoo, so i decide to reactivate my free account to see just for fun. I start watching profile, couple was my style so i start adding them (50 by days since it's the max you can go with a free account), after about 2 months i got my first women that accept to talk, i start by a ''how are you''... after silence for another 2 weeks, when she answer she told me that she never asked to talk with me (even if i receive a email for badoo claiming it), the next 10 women never answer anything. Another one when to the extreme of talking about wedding right from the beginning. Without knowing anything about me (we never talked), when i say that i was interested to talk more before to know her better, she quit the conversation. Dumb website with unrealistic women.

Date of experience: February 3, 2022
Badoo H. Badoo Rep
over a year old

Hey Roger,

We always recommend our members to speak with members that they have matched with to know that the feeling is mutual.
We are so sorry to hear that you have not had a good experience with us. We have had so many success stories to come out of Badoo and the stats to prove it. We would love to help you find success too.

We hope that you will give us another chance and drop us a message on@BadooHelp on any social media form so that we can provide you with some top tips to help you along your way. We have faith in you!

Hope to hear from you soon.

-BadooHelp

South Africa
1 review
3 helpful votes
Follow Chris G.
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Have had a piad premium account for a while, also purchased regular credits to send messages. (which i feel makes no sense its like a double paymen)
That being said, out the blue i have my account block ' reason blocking cause i was using site for commercial and marketing"
Never av i tried to sell or market anyting. Why after years would i do that. Further more after back and forth mails, their reply was a mistake and not cause of marketing or commercial, but i still violated their rules( see below attached of their aknkowledment on mistake) which i had asked for proof what did i do. In any event, why dont they send a warning, we have like" we have noted u recently violated a rule. Please avoid again etc etc etc. They get complaints n just take it as gospil... i had just renewed n also had 2550credits. All lost... Bloody thieves. No1 wants to engage with proof..

Date of experience: February 2, 2022
Badoo H. Badoo Rep
over a year old

Hey Chris,

We are sorry to hear this and we deeply apologise for initially stating your block for the wrong reason.
However, once our guidelines have been violated we will block a member immediately, this is in order to protect our community.
Even if you are a paying member on Badoo you will still be blocked if our guidelines have been violated.

Our premium features and credits differ from each other as they have different features. Hope you can understand.
If you would like us to look into this for you please contact us on@BadooHelp and we can look into this for you.

-BadooHelp

GB
1 review
9 helpful votes
Follow Jason G.
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Unauthorised charges
January 22, 2022

I spent £1.90 on premium for 1 day.
I check my bank account a few minutes later to see that they've taken an additional £39 for 'credits' that I did NOT authorise, want, or get any request to purchase. I've submitted an unauthorised payment ticket with paypal. Hopefully I can wash my hands of this soon.

For your own wallet's safety, don't touch Badoo's premium service.

Date of experience: January 22, 2022
Badoo H. Badoo Rep
over a year old

Hello Jason,

Sorry to hear about this, but we would love to help you. Please contact us on social media@BadooHelp, with your registration details so we can take a look at it right away. We look forward to speaking to you.

-BadooHelp

France
1 review
1 helpful vote
Follow unter n.
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This site demands since few that we picture ourselves in a given pose to proove our existence and access more options. But as soon sent was done, requiring several boring attempts, each and every of my older pictures that were totally fine were deleted automatically. I've therefore resend some that were first accepte... but next day, adding a new one made them all reviewed and deleted again by the robot. All were fully respecting the Guidelines (blurry ones, as we'll see soon) of the site. So i went to contact their support team, hoping to be able to reach a human hoping for less stubborness... but that immediately jumped into denial of the technical problem i was reporting. I then politely and factually tried to underline the non-sense of this accept-reject illogical sequence, but the very answer i then received was... the ban of my account with 2 different reasons in 2 distinct emails: one pretending some members (?) reported me as fake profile (!), then the other saying i didn't observe the Guidelines (never explaining how exactly). So i can conclude there's a very serious issue as much technical than commercial on this site, the customer isn't respected if not contempted, the ban is unexplained and abusive and you can find all around the web some comments confirming the same bad experience. I suppose some employee paid by the site will soon comment my evaluation with a vague copy paste justifying the unjustifiable, we can see it so under various witnesses. This won't improve neither experience nor despicable image this site and its staff are sole responsible for. Summon Guidelines in a blurry way when problem is internal does nothing but worsening the situation. Badoo should rather self-question and reorganize its bad practices, judgng by the rate of bad review they have that seem fully justified. In brief, this site that used to be nice (long ago) is now to be run away from and never recommanded... triple zero!

Date of experience: January 7, 2022
Badoo H. Badoo Rep
over a year old

Hey Unter,

We are so sorry to hear that you have not had a good experience with us. Please reach out to us on@BadooHelp or https://badoo.com/feedback/ with your registration details and we can look into this for you. Hope to hear from you soon.

-BadooHelp

From the business

Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.


badoo.com
London, LONDON, United Kingdom
+59