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Badoo Reviews Summary
Badoo has a rating of 1.5 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 505th among Social Network sites.
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I've been on badoo now for a few months and got nothing out of it seems like a waste of time and money
Badoo us in the process of scamming me out of 240 dollars for super powers that I did not even want to receive. They constantly bait you into the super power buy list when you swipe pictures to rate them. If you accidently click this you come to a box in which is already highlighted for you in advance. This is super powers for life and it cost 239.99 (this box is already highlighted) then the app will freeze when you try to click the x, after if you click anything else the purchase has been made. Badoo does not respond right away and when they do they write tude remarks basically saying they are bot liable and they robbed you out of your money. If anyone else has this problem can we sue these people for fraud and malpractice.
Hi Phillip!
We're very sorry to hear about your experience.
Please send us a private message including the email address linked to your account and we'll look into this for you. You can do it via Facebook or Twitter, simply search for Badoo Help, or on SiteJabber.
We look forward to hearing from you!
It is just a big money hole. I can't imagine wanting to pay what they want to chat and or meet. As bad as Phrendly.
Hi Stanley!
Thank you for your message.
You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people. Our premium features provide the possibility to gain more attention, but they are totally optional and not required to use our site.
Please do not hesitate to get in touch with us via Facebook or Twitter with any feedback, we're always happy to hear from our users!
Do not use this website if you are man that is not at top 10%. It will drain your pockets fast with its micro transactions needed all over for any illusion of improving your chances. If you are top 10 man, than this is the heaven website for you and I advise you to use it and enjoy all the women without any real effort needed, other then nice pictures of your body. Also if you are girl that is in top 80%, you can use this website to boost your ego and receive dozens of messages and likes every day and feel like little princess without need to type back, just wait your turn so that top 10% guys can service you all. If you are bottom 20% woman, sorry then this is also not website for you, same as for bottom 90% man.
HI Farrow!
I'm very sorry to hear about your experience at Badoo. We strive to make our site as inclusive as possible and appreciate all of our users. Please let us know if you have any more feedback on this, we'd love to hear more about how can we improve this!
Regarding the micro transactions, they are totally optional and not needed to use our site. You can create a profile, upload as many photos and videos as you want, and chat and meet new people for free!
We hope this answers some of your questions but please get in touch with us via Twitter (www.twitter.com/badoohelp) or Facebook (www.facebook.com/badoohelp) if there's anything else we can do for you!
Countdown to delete my account. There is. Only old men seeking for whores in Badoo. Terrible app I have met only one person so far, all the rest just very suspicious middle east guys. Change your location and they'll be there bothering you saying $#*!e.
Hi Graziele!
We're very sorry to hear about your experience on Badoo. We do not tolerate any kind of abusive behaviour on our website so please do not hesitate to report any malicious users using our in-app function and we'll look into them for you immediately.
If you have any more feedback, do not hesitate to get in touch with us over Facebook or Twitter and we'll find a solution for it as soon as possible.
I registered a profile about 2 weeks ago. Used several of my real life photos, true details, legit phone number, e-mail address. My communication with other users was polite, even when scam attempt was obvious. After having to deal with tons of fake users, which I reported regularly, it was my profile that was blocked, all of the sudden. I tried to get an explanation, how did I break their Terms and conditions, with no luck. It is obvious that so called moderators are into scam. There is no other explanation. So stay away from this site.
EDIT: Tried to contact Manel M, supposed Bado representative for this site, but he never replied. SInce I don't have any other social media account, this was my only way. So much of a customer care. Just like their other members of staff, that were rude and abusive, upon blocking my account and my attempts on clarifying the reasons. They are obviously very kind only in public.
Hey Tijana!
We are very sorry to hear about your experience on Badoo. Our moderators take extra care to not inconvenience any genuine Badoo users, but this could have been a mistake. If you can’t find the reason why you’ve been blocked in our Guidelines (www.badoo.com/guidelines), please get in touch with us via Twitter (www.twitter.com/badoohelp) or Facebook (www.facebook.com/badoohelp) and we will double-check this decision for you.
Also, we want to thank you for having reported any suspicious profile. We do not tolerate any kind of abuse on our app and strive to maintain a good quality user base. Thank you for helping us keep Badoo safe!
This is not the place to look for serious relationships at all. There's a lot of married men on badoo. There's also men who are looking to be taken care of financially women be very careful. I also experienced men who act normal and a few day's later do a 360 of bat $#*! crazy. I had swingers also offering me a threesome it was a married couple. Many commited men wanting to take advantage of single hard working women.
So I haven't had my account for 2 days I tried registration and my phone verification wouldn't accept my phone number I contacted Badoo help and the next morning they said my account has been blocked because I didn't follow their guidelines it's a bunch of bologny I advised you trying another app Badoo sucks
Hi Ashley!
We're very sorry to hear you've had this experience with us.
I have checked our correspondence from Badoo Help and couldn't find the one you're referring to. Would you mind contacting us there so that we can look into this?
From what you're saying, it looks like you have been blocked due to a violation of our Guidelines, which you can find here: www.badoo.com/guidelines. If you can’t find the reason why you’ve been blocked in our Guidelines, please get in touch with us via Twitter or Facebook and our customer service team will double-check this decision for you. However, please note that their decision will be final.
We look forward to hearing from you!
I hit the "send" button to send a message and it sent a "gift" sticker instead and automatically charged me $9.99 to my PayPal. Now I'm in the process of disputing the PayPal charge.
Hi Terry!
Since you linked your payment details to your profile when purchasing a service in the past, you were able to make purchases with our one-click method. This is designed to make purchases more convenient to the user.
However, don't worry: if you didn't use any more Credits and this happened less than 14 days ago, we can provide you with a refund. Simply drop us a message on any of our social media sites (
Thank you for using Badoo!
When I send message it will deliver but it will not be reply. No view on my profile, and I get messages of people complaining that I don't reply to their messages but actually I did replied but they are not receiving any of my messages, I think is a technical issue
Hi Alice!
This doesn't sound right. Would you mind sending us the email address linked to your account? We want to troubleshoot this with you. You can contact us at any of our Twitter or Facebook accounts, look for "Badoo Help"!
We look forward to hearing from you.
The heart of the application is a photo gallery that user must go through one at a time and rate the people. Access to any kind of people contact through a list of potential candidates to meet doesn't exist. Once you pay for their service, don't expect much either. Your temporary highlights listing you "higher" up in the search order is a useless piece of crap. As a paid full member, you have access to nothing extra than a cute little bar at the top of the screen telling you that you are more popular. It's a crock. The system is designed top down to prey on daters to steal their money away from them. Even after a paid membership is given, you still have to keep coughing up dough to do much of anything to interact with people. Stay far, far away from this company. Unfortunately, I got ripped off and like so many other people here have reviewed this company's moral compass is lost somewhere in the pits of fire.
Hi Kay!
We're very sorry to hear this, but the feedback of our users is very important for us. We can totally assure you that our popularity features work: when receiving new visitors, you can see on what section did they find you. We're sure that you'll notice an increase on visitors coming from searches or Encounters after using our popularity features!
In any case, we really want to hear more about your experience. Please message us on Twitter or Facebook, we want to solve this with you!
I met this dude off badoo. I've been with him for two years. He was very sweet and kind at first. He made me fall in love and I had a baby with him. People when I say I saw his true colors after 3 months it came out... Bottom line: NEVER DATE NO ONE OFFLINE. They are crazy as $#*!! He came out to be a cheater, left me in the house every weekend, got mad over Stupid $#*! and Lied about having a car and job! It was a Nightmare being with this $#*!! Badoo is a good dating site, but don't fall for the bull$#*! everyone splurge at you because you're online...
I have been on Badoo for 6 days, just checked my bank account, payments of 15,75 taken of my account in one day, what a joke, closed the account
Hi Lee!
So sorry about that! It looks like you acquired some of our premium services. Don't worry though, if you haven't used them and this happened recently we can provide you with a refund! Simply send us a private message over Facebook or Twitter, including the email address linked to your account, and we will look into this for you.
We look forward to hearing from you!
I have been now actively on Badoo since May, but I deleted my profile 2 weeks ago. The reason being, after answering 6 requests, turn out to be all scammers wanting money! At one point, I had to involve the FTC, because the pictures were stolen of an US soldier, and I also think, since you are letting this go on, knowing some of these men are scammers, you should be held accountable.
Hi Eveline!
We're very sorry you've had this experience with us.
The majority of profiles on Badoo are genuine. However, there are people who try use our product for malicious purposes. The security of our users is very important and, as per our Guidelines, we do not allow any kind of malicious profile. If you come across a suspicious profile, please report it and we'll check it immediately, we want to solve this issue with you.
Badoo is also known as a site where certain gang members network to access woman they may have Internet in. I have met a few on there all telling lies and have tried to steal from me and are working with gangs or as undercover it seems. There are genuine ones on there but usually farmer want a wife or married full of lies or just deviates and fake posers.Be aware Badoo is famous for this as I was informed of after telling peoplet some of my experiences.
Hi Amber!
The security of our users is paramount for us, we double-check all the reports we receive and moderate profiles as needed. If you find any suspicious profiles, please report them to us and we will check them and take appropriate action for you. We are always looking for new ways to keep malicious users out of Badoo and have created security measures that are yielding great results, such as photo verification or video chat, but every little gesture helps!
Please do not hesitate to get in touch with us if there's something else we can help you with. You can contact us on any of our social media profiles.
Thank you for using Badoo!
Never ever install this scam application and never give your credit card details to them. Even after you delete the payments from your profile and uninstall the app, they keep charging you! Stay away, very bad application.
Hi Z N.!
We're very sorry to hear about your experience.
Unfortunately, depending on the payment method you used, you may need to manually cancel your subscription, as it may be processed externally. If it's managed internally, we automatically cancel all subscriptions attached to a profile once it's deleted by a user. In any case, cancelling your subscription is very easy, you can do it from your Payment settings section on your profile. And our Customer Care Team is always happy to help, so simply send us a message on any of our social media channels and we'll get back to you as soon as possible.
Apparently signed up without ever inputting a password so I can't delete my account.
Every photo I upload is somehow tagged as a group photo despite only having me in them.
I can't select my own main profile picture.
I have to connect to facebook for basic information instead of inputting it myself.
Every single aspect of this site is clunky and unusable. It's ridiculously difficult to figure out even the most basic function without running into some kind of an issue.
Hi Peregrine!
We're very sorry to hear that you've had this experience with us, but we've got some easy tips to help you solve these!
If you are unable to see the 'Account' or 'Sign out' buttons, then you will first need to create a password for your account. Please click on 'Get Password' in your account settings. You will be able to sign out once you have confirmed your password.
Regarding the photos, only pictures where your face is clearly visible can be selected as your profile picture. Pictures where your face is not clearly visible will be marked as group or landscape photos and won't be available to use as a profile picture. Please try with different pictures!
Finally, it is optional to connect any social media profile to Badoo. You can still use it without connecting any method of verification.
We hope this helps, but please do not hesitate to get in touch with us if there's anything else we can do for you or if you require more detailed information!
Badoo automaticly turn on a service when you buy credits, that if you go under 200 credits it will just charge youre credit card for a full pack of 550 credits. WTF?
I was useing a service to get more votes, and it cost 100 credit. I then bought a small credit pack to get 550 credits, unaware and not promted at any $#*!ing point, that now everytime my credits would be under 200, it would automaticly charge my card.
I have tryied to a get a refund for this scammy scammy scammy method, but not only was I denied this, The support also clearly lie and say that my credit was under 50, and that is why the auto- service kicked in.
That is not true! I want my refund, and we are taking legal actions against this scammy way of not telling the user, when real money is being used.
Hi there!
We're sorry you've had this experience with us.
Please contact us on any of our social media profiles and we'll see what we can do for you. In any case, you can turn off Auto Top-up, go to your 'Payment Settings' in your 'Settings' menu and there you'll see the option to turn off Auto Top-up.
Please let us know if you have any other questions.
Yes I am very annoyed I was charged 15.75 euro from my bank account just to put a sticker in a message to someone. That's absolutely scandalous
Hi Amber!
This doesn't sound right, please contact us on any of our social media profiles and we'll look into this for you. Our stickers are definitely not that expensive!
We look forward to hearing from you.
Avoid at all cost, nearly every profile is fake and they want you to spend money to contact these fake profiles. Massive scam rip off disgusting...
Hi there!
Thank you for your feedback.
As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious.
We also recommend that you visit the following page to find some safety and security tips: https://badoo.com/safetytips.phtml
We apologise for any inconvenience, and please let us know if you have any further questions.
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Hi Phil!
We're very sorry to hear about this.
We'd love to hear more about your experience. Please do not hesitate to send us a message either on here, Facebook or Twitter (look for Badoo Help) and we'll get back to you as soon as possible. We really value our users' feedback and will use it to make Badoo better for you.
We look forward to your comments!