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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,879 reviews

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Nebraska
1 review
0 helpful votes
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Delivery not as promised
April 4, 2024

I ordered a dress for wedding and a pant suit
Dress came too late. Pant suit never arrived

Date of experience: April 4, 2024
New Jersey
1 review
0 helpful votes
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No dress
April 4, 2024

Still no dress. Please look into this. It's been 19 days since we placed this order.

Date of experience: April 4, 2024
Nebraska
1 review
0 helpful votes
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Never buy from this company!
April 4, 2024

Horrible quality. Fabric is nothing like shown in pictures. Very thin,, cheap fabric. Everything is very small and not true to size at all!
I'll never place another order with this company.

Date of experience: April 4, 2024
New York
1 review
0 helpful votes
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Arrived promptly.
April 4, 2024

Item as described. A pretty summer dress. Can't wait to wear it.

Date of experience: April 4, 2024
Kentucky
1 review
0 helpful votes
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Item return
April 4, 2024

The return was way too complicated. I wish the return would have been straightforward from the beginning. Too many requirements. Check out Amazon for easy returns, and also free! I am only trying to help.

Date of experience: April 3, 2024
California
2 reviews
0 helpful votes
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Blouse
April 4, 2024

It wasn't what picture looked like. Quality terrible won't order anything from this site again. Gave to good will. To much trouble to send back

Date of experience: April 3, 2024
Michigan
1 review
0 helpful votes
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When will order be delivered
April 3, 2024

Why do you ask about my experience when I haven't received order? Three weeks and counting.

Date of experience: April 3, 2024
Tennessee
1 review
0 helpful votes
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Too little
April 3, 2024

I ordered a size bigger than I usually purchase in stores. The dress was very tight so I feel it had to be sized wrong. I had bought it to wear for Easter so I was very disappointed. I have sent it back for refund

Date of experience: April 3, 2024
Florida
1 review
0 helpful votes
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Disappointed
April 3, 2024

Never received what I ordered. No on going communication with the company

Date of experience: April 3, 2024
Minnesota
1 review
0 helpful votes
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Size
April 3, 2024

I was happy until I tried on the sizes were way off

Date of experience: April 3, 2024
South Carolina
1 review
0 helpful votes
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Where is the dress
April 3, 2024

I ordered a sundress and I have been waiting 2 weeks to hear from them. No sundress delivered. Soon I won't need it! Communication is lacking!

Date of experience: April 3, 2024
North Carolina
1 review
0 helpful votes
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How to return
April 3, 2024

I would like to return my order but can't figure out how to do it.

Date of experience: April 3, 2024
Virginia
2 reviews
0 helpful votes
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Terrible
April 3, 2024

Not only was the top paper thin but i had to pay for the $26 express shipping which wasn't at all express but i had to pay to ship it back...

Date of experience: April 3, 2024
New Jersey
1 review
0 helpful votes
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Dresses
April 3, 2024

I thought they were cheap looking and didn't even try them in.

Date of experience: April 3, 2024
Australia
1 review
0 helpful votes
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When I placed my order it was an easy process and delivery of the items was quick. I was disappointed in one top as the edges of the frill on both sleeves and around the hem the material has not been finished or hemmed so the material is fraying and when worn will have threads everywhere. Liked the colour of the top so considering returning due to this issue.

Date of experience: April 3, 2024
Texas
1 review
0 helpful votes
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Very unsatisfied!
April 3, 2024

Items are poor quality! Items do not look like photos! Very disappointing!

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Disappointed
April 2, 2024

It was not clear to me how difficult it would be to return an item. I'm not used to option one option two I'm just used to returning something that doesn't fit. And I don't like to be asked what doesn't fit about it? That has no bearing.

Date of experience: April 2, 2024
Illinois
1 review
0 helpful votes
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Very slow shipping
April 2, 2024

It took over 3 weeks from the day I ordered until my items arrived. There was one tracking entry 8 days after I ordered and then nothing. The items arrived too late for my event. Dress is oversized in the body for the size and the matching jacket is too small in the same size. Quality is not great. I hope the return process goes smoother than the purchase. Unfortunately, I will not order from this company again.

Date of experience: April 2, 2024
Arkansas
1 review
0 helpful votes
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Blouse purchase
April 2, 2024

Fits good now. The first one I ordered did not fit so I ordered another one size larger.

Date of experience: April 2, 2024
Michigan
1 review
0 helpful votes
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Still don't have the dress
April 2, 2024

Ordered dress 3/10/24 did not hear anything from them until I did an enquirer on 3/30/24 now they said it shipped

Date of experience: April 2, 2024