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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Florida
1 review
0 helpful votes
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Items not receivws
April 8, 2024

I placed an order on March 13 and still have not received the items. Tracking info shows package waiting to be picked up.

Date of experience: April 7, 2024
Oregon
2 reviews
0 helpful votes
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Not happy!
April 7, 2024

What I ordered did not fit properly and I have no way to return it. I do not live anywhere near a Nordstrom rack and can't return the items. I will not shop here on line again.

Date of experience: April 7, 2024
Florida
1 review
0 helpful votes
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Unhappy
April 7, 2024

I still have not received my purchase. I purposed the dress on March 18th. I can not tell you anything about the quality as of yet.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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No return address
April 7, 2024

I asked to exchange and return. Got a email back stating I could exchange but no address to return to. Bad customer relations at this company. Would not order from them again.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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Azz
April 7, 2024

Not good. The dress color was wrong and way too big and I followed the size chart. Their return process is too difficult too many steps before they would send you a return label. They did try to offer other options such as in store gift card at a lesser value

Date of experience: April 7, 2024
Arizona
1 review
0 helpful votes
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Acrylic fabric
April 7, 2024

All 4 items were unwearable. I put them in a donation bin. I read descriptions very carefully for fabric content. I ordered cotton blends and got polyester and something called viscose? I will never order from Azlee again.

Date of experience: April 6, 2024
Kentucky
1 review
0 helpful votes
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Couldn't wear them
April 7, 2024

Cute clothes
Sizes are small. Could not wear them.

Date of experience: April 6, 2024
North Carolina
1 review
0 helpful votes
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!
April 6, 2024

Your clothes don't seem to be made well. Should have checked to make sure they weren't made in China.

Date of experience: April 6, 2024
California
1 review
0 helpful votes
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Customer service
April 6, 2024

Customer service gave me some
Options instead of me returning my order and I was very happy with them

Date of experience: April 6, 2024
North Carolina
1 review
0 helpful votes
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Beautiful items
April 6, 2024

Absolutely lovely dress and excellent quality. Will buy from you again

Date of experience: April 6, 2024
Ohio
1 review
0 helpful votes
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Return
April 6, 2024

Trying to return item not sure how to get a lable. Can you help me

Date of experience: April 6, 2024
Michigan
1 review
0 helpful votes
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Tops
April 6, 2024

VERY lovely patterned tops, but the material...nah.

Date of experience: April 6, 2024
Pennsylvania
1 review
0 helpful votes
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SLOW TO RETURN
April 6, 2024

I am waiting for approval from Azzlee to be able to return and get a refund for my order.
The tops I ordered were too tight, had no stretch and I did not like the fabric.

Date of experience: April 6, 2024
Minnesota
1 review
0 helpful votes
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Ordered march 11. Received 2 dresses April 5. I'm requesting a permission to return them due to poor quality and poor fit.

Date of experience: April 6, 2024
Colorado
1 review
0 helpful votes
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Exchange
April 6, 2024

I liked the items I ordered but ordered the wrong size. Trying to exchange has not been easy. Gave me lots of options except how to actually exchange. But the quality of the items were good.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Dress was advertised as a washed denim color. The dress I received was a completely different color.

Date of experience: April 5, 2024
Oklahoma
1 review
0 helpful votes
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Excellent Customer Service
April 6, 2024

Company was extremely helpful with my order. I had to make an exchange and everything went very smoothly.

Date of experience: April 5, 2024
Michigan
1 review
0 helpful votes
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The pants I rec'd were very low quality. The hems & cut edges of fabrics were not "hemmed" but cut in a way that didn't leave raw edges. I didn't return them because it was a hassle but it tells me not to order from them again. That's important to me! I wonder how many others won't return them but just won't bother to review.

Date of experience: April 5, 2024
Florida
2 reviews
0 helpful votes
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Tips Galore
April 5, 2024

Although my order took almost a month to arrive, I am very pleased with the items I ordered. I ordered up a size and the fit is perfect!

Date of experience: April 5, 2024
New Hampshire
1 review
0 helpful votes
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Returns
April 5, 2024

Unable to get a response about how to make a return

Date of experience: April 5, 2024