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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I have tried buying online before with not so great sucess. Clothes werent what they looked like in the picture and cheap looking. But with this company their clothes are nice. I would order from this company again. They have some really cute clothes and the shipping didnt take to long.
Je suis complètement satisfaite que d'un produit seulement. Les vêtements que vous proposez ne sont pas tout à fait à la hauteur des photos; soit au niveau du tissu (blouse) ou du pantalon (coupe)
The website is easy to use and the order came fairly promptly and overall, I am satisfied with the shirts I ordered.
Everything received was too small and very poor quality fabric. I will not be ordering from you sgain
Shipment a little bit long and it is better to order a size bigger than you use to buy.
First time I'm excited to see Quality and size of what I bought... looks great
My shopping experience went very well.It did not take long to receive my order and the product
was very nice.
Love these tops. Loved the material but they were all too small they were ordered in my usual size but your sizing is way smaller than normal. So now going thru the slow process of retuning said items.
I will never purchase from you again. I paid extra for a quicker delivery but it was late all the same. Your sizing runs EXTREMELY SMALL. Not at all pleased!
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Tea
Have ordered before and like what I got.
My business with this company is limited so I do not have anything to say
I need an order number for my second order. I will leave a review after I can return some items.
Hello, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Tea
Good service and follow-up. I will likely buy again in the future.
Shipping took longer than I expected, but the tops came well packaged.
Very easy to view and order. All of what I ordered looked exactly as pictured. Was so happy with my order that I have now ordered four more items.
I liked the colors and fabrics of all shirts. But it seems like it doesn't fit in size.
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Tea
We'll see if the sizes run true,... Received today. Products are cheaply made and run small! Tacky!
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Tea
Too long to receive; Ordered according to your sizing charts; too small
REALLY DISAPPOINTED. Sizes were not correct. Normally wear a women's size XXL or 1X but ordered 2X to be safe and they were really tight. No sized correctly.
If these clothes arrive and are as nice as purported to be, I will be over the moon.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team