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AzzleeReviews 11,792

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Canada
1 review
0 helpful votes
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L was taken for a ride thankyou
March 31, 2022

Not a happy at all, l am sure l am not the only one who liked how they look, but there you can't judge a book by the coverl like how the shorts looked abd they looked cpmfortable

Date of experience: March 31, 2022
California
1 review
0 helpful votes
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2 items I like. 2
March 31, 2022

So far, ordering easy. Awaiting order for quality and size. Really like your styles.

Date of experience: March 31, 2022
Virginia
1 review
0 helpful votes
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Summer wear
March 31, 2022

Fabrics are quite lightweight but that's what I want for summer. Dresses are true to size but tops run very small.

Date of experience: March 31, 2022
Connecticut
1 review
0 helpful votes
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I want to return this entire order.
Please give me an address to mail it to.
B. Russo

Date of experience: March 31, 2022
Azzlee S. — Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

Delaware
1 review
0 helpful votes
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No thanks
April 30, 2022

I won't be buying from you again. Did not like quality.

Date of experience: March 31, 2022
Pennsylvania
1 review
0 helpful votes
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Good experience
March 31, 2022

I thought the prices were very reasonable and the styles look very comfortable.

Date of experience: March 31, 2022
Florida
1 review
0 helpful votes
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New customer.
March 31, 2022

This is my first time buying. I will judge quality after the shirts have been worn and washed.

Date of experience: March 31, 2022
Colorado
1 review
0 helpful votes
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First Azzlee order
March 31, 2022

This was my first experience ordering from Azzlee. I was sad that one top was no longer available and of the two pieces I did get I like one a lot and the other one is so-so.

Date of experience: March 30, 2022
Texas
1 review
0 helpful votes
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Shop
March 30, 2022

Love all the pieces I got
Took a bit of time to arrive but good quality

Date of experience: March 30, 2022
Azzlee S. — Azzlee Rep
over a year old

Dear customer,

Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.

Best regards,

Azzlee Team

New York
1 review
0 helpful votes
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Summer fun clothes.
March 30, 2022

Ordering was easy, received items quickly & quality is better than expected.

Date of experience: March 30, 2022
New York
1 review
0 helpful votes
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First Timer
April 29, 2022

As a first time customer, I was a little concerned about purchasing from Azzlee. Overall I am pleased with my purchases. However, I purchased my usual size medium in a cotton t- shirt, but it was too big. The quality of the summer cotton pants were not what I expected. I will purchase from Azzlee again.

Date of experience: March 30, 2022
Florida
1 review
0 helpful votes
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Good help
March 30, 2022

Everybody was helping in my situation and i receiving a change of my request fast.

Date of experience: March 30, 2022
Florida
1 review
1 helpful vote
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Love these shorts
March 30, 2022

Great experience. Loved the selection of colors. The fit is perfect. Can't wait to order more...

Date of experience: March 29, 2022
Azzlee S. — Azzlee Rep
over a year old

Dear customer,

Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.

Best regards,

Azzlee Team

Oregon
2 reviews
0 helpful votes
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Beautiful
March 30, 2022

It is a little tight but a good excuse to drop a few lbs.

Date of experience: March 29, 2022
Ohio
1 review
0 helpful votes
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I like the clothes. The shirt looks nice feels good but I made a mistake by buy 2 so I need to send one back please help me

Date of experience: March 29, 2022
Pennsylvania
1 review
0 helpful votes
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Candi
April 28, 2022
Updated review

Cheaply made. Sent wrong size and wrong item. Try to send back they want to give 30 dollars spent over 100.

Date of experience: March 29, 2022
Azzlee S. — Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team


Great just hope everything fits
March 9, 2022
Previous review

Great just hope everything fits.

Date of experience: March 9, 2022
Minnesota
7 reviews
1 helpful vote
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They'll work
March 29, 2022

Easy to follow website
Found information/descriptive areas appreciated

Date of experience: March 29, 2022
Indiana
1 review
0 helpful votes
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Should show more pictures of pants, such as the waist

Date of experience: March 29, 2022
Azzlee S. — Azzlee Rep
over a year old

Dear customer,

Thank you for choosing Azzlee! And your valuable suggestions, we will refer to them.

Best regards,

Azzlee Team

New Jersey
1 review
0 helpful votes
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Disappointed
April 28, 2022

Order took too long & there was no contact or emails to let you know why. The sizes are way off from what they advertise they run much too small & I ordered 2 sizes bigger than normal simply because of experience with clothing that resonably price they tend to run small.

Date of experience: March 29, 2022
Azzlee S. — Azzlee Rep
over a year old

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.

We'll offer a proper solution for you asap. Thank you and have a nice day!

Best regards,

Azzlee Team

Minnesota
2 reviews
0 helpful votes
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Order
March 29, 2022

Love the variety, overall I was Happy and will order again

Date of experience: March 29, 2022