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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Shipment arrived in a timely manner. Unfortunately I ordered the wrong size and have sent them back. I will reorder at a later date
My order delivery was very quick and the items were as described. Each item was carefully packed in its' own bag. Sizes run small.
First order will see how it ships... so far so good
Will not order from this store again. It looked much better online than in person
I loved the items that I received, looking forward to another shopping experience.
I like the products but they shirts are too small for me. I ordered medium because they look so loose and flowy in the photos. I am 5' and 135 lbs. The mediums are way too tight
Ordered 5 tops according to size chart but all were smaller than expected. Definitely go up a size from what size chart recommends.
I prefer cotton clothing but these were all very light, almost like a light linen.
I'm always hesitant to buy clothes online without trying them on. But the clothes at Azzlee are so pretty and fashionable, I decided to take a risk. I followed the sizing chart and bought 5 tops, a pair of pants and a pair of shorts. Everything fit perfectly! I was so happy. And the quality is amazing. The items were delivered in a timely manner, I wasn't waiting months for them. I'm definitely buying more clothes from Azzlee!
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
Too long receiving, poor quality, fit not good and very disappointed after receiving. Will not buy again
Very difficult to return items. Needs to be approved by the customer service team before they consider accepting a return?! Who does that these days?
Products are made well & I liked them. Sizing off. I ordered large tops & the fit like a medium
The pants I ordered are cheaply made and see through. Delivery time was very long.
The clothes are beautiful, but my shape and only 5 ft 4 I wish you had more mini dresses for my height. Some the tops also have to becareful so I don't look pregnant! Thanks
Lots of questions. Little help. Difficult to get a return address. Won't order from again.
Arrived packed nicely. Nice quality at a great price
The shorts and pants are too tight. The pants on the models are so loose on them and the photo looked like the pants were made loosely. I am pear shaped and the pants were super tight on me.
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Team
It was great I am very pleased with my purchase. Everything was great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team