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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Love the looks of what I ordered from you, have not tried them on yet as I am on a trip
The clothing was not what I expected - the blouse is very thin and the pants to not fit. The order took forever to get here I wish I had known that it was shipping from out of the country.
The machine stitch work at the hem of the pants was not done neatly. I had to remove several thread loops caused by the sewing machine knotting the thread to neaten it up.
I hated all four pairs of pants! I feel like I was cheated out of my money!
I will be shopping here again! The have a great selection!
Easy to find what your looking for but the material was not the greatest
Parcel arrived late but very happy with products. Thank you for follow up with delivery. Will order again for sure.
I was hoping the materials in the tops would have been more giving. Not all polyester. Ad says cotton blend.
I love my shorts they fits real nice I love them
I will wear anytime
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
Takes awhile to receive items. I was worried I would not receive.
It arrived within a reasonable time and looked super cute. Then I washed it and it shrank UP making it unwearable. Bummer
No problems with this order other than it was slow. If you're planning a trip, don't count on this getting there on time.
The clothing is of poor quality, very different from the on-line shopping presentations. Very disappointed in the quality of the fabric, fit, and style. Fabric wrinkles badly.
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Team
Merchandise is well displayed. Reasonable prices.
Would like to return products but why should customer have to pay to return merchandise that they are not satisfied with? It's a Scam!
The fit is small. I had to go up two sizes and it barely fits. I might return two of the three I ordered.
Easy to shop on your site. I needed cotton clothing and found what I wanted.
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
Ordering and delivery time was excellent. The overall sizing if your clothing might need adjustment.
Not thrilled at all. Shape of bliss not like picture at all.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team