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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Will not purchase from you again. The tee shirt however was very nice.
Too many pretty items. Want more than I can afford!
Love all the tops I ordered. First time ordering. It took a while but I was updated on shipment and am pleased with style and fit.
LIKE WHAT I SEE AND HOPING THE REVIEWS AND SIZING CHART ARE ACCURATE SO THAT i CAN ENJOY MY PURCHASE.
There was a glitch in shipping, but all went well. Very nice customer service. Very satisfied.
The 3 tops were all ordered in XL, only fit (barely) I love the material and designs but you should let customers know to order a size up
Before I placed my order I put this note on my order:
I would like to know about the upper arm measurements when I am shopping. I buy 3x to get a fit there, but really wear 2x. Sometimes when I order "up" the neckline is too big. FINGERS CROSSED!
Ordering was easy and delivery was fairly quick. Unfortunately, the shirts were too small, so i had to return them.
Fabric not very good quality, sizes not good. Will not order again.
Ordered 4 tops from Azzlee. The quality of the material was substandard on 2 tops. One had to be returned as it ran small. You have to email to "get permission" to return and if granted they will give you address to return. I washed the other 3 tops and when I took one out of dryer (t-shirt) I noticed all the edges were raw and not hemmed- neckline, sleeves, and bottom. They would not accept this back because I had thrown out the zip plastic bag it had arrived in. They make it extremely difficult to return items. Do NOT throw out bag that your items arrived in and plastic zip bags. Better yet, don't order from this company.
Sizes are not accurate! Cut way smaller than size!
Not satisfied at all. Not true to size. Cheaply made. Not easy to return. Never again will I shop here.
I love the styles. I ordered the same size fir all the shirts. But one was to small and no return instructions were provided. Otherwise easy ordering.
Received the order, but everything is medium size. I ordered large.
Sizes too small. Did not match suggested sizes. Total waste of my money. Poor choice on my part. I
Would never recommend this site.
I will NEVER buy anything from this Company again and will tell everyone what they do. JUNK sewing, junk blouse material
The photos show lovely clothing. The material is not the best quality. Perhaps that's why the pricing is at the low end.
I would rather pay more and get better material.
I purchased an XL and it fits like a Medium. I figured returning was going cost me more that what it cost.
Very slow to get here…. Four weeks. Material in every piece I ordered was not as nice as I thought it should be very flimsy but maybe good for originating area!
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
We'll offer a proper solution for you asap. Thank you and have a nice day!
Best regards,
Azzlee Team