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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Very good experience. No trouble with purchase. It was delivered when it was supposed to be.
This is my first time on your site. I liked what I saw but ordered one item to see how it would look and fit. Disappointed and so happy I didn't order more.
I received my order but only kept 3 items. I returned the others because they did not fit.
Would like to return products, please sent me a return address
These tops are very well made. Light and very pretty and the service was excellent.
Did not like the quality of the fabric of these pants, they look and feel very cheap. I thought it was cotton fabric with a little stretch, that would have been a cooler fabric for the summer.
I loved what I saw on the website and unfortunately wound up not being happy with anything I purchased. The sizing is way off, the cuts are off and the quality is questionable.
I am so disappointed with my order. I bought several tops at once and they all are made with material so thin, the tops are see through. They are junk. I would never wear any of them.
I was skeptical at first, after reading some so-so reviews online, but after I received my first order, which I liked a lot, am more confident now. We'll see how this next order goes.
Love the selection and look of the clothing. Casual, comfortable, and true to size.
Waiting for a return request from the company want a refund for entire order
Ordering, and wait time was as expected. I measured myself before ordering these items, but they were all too tight. I would like to return these items, but haven't done so yet. Ordering clothes online can be very tricky, when exchanging or returning them requires the back and forth with shipping, etc.
Excellent shopping experience. Waiting to receive merchandise
I was very pleased with the items I received. The sizes were very good. This was my first order and if the items do not shrink after washing, I will be ordering more!
Not very good quality, not true to size gave away to goodwill same day i received
Loved the products. Fast delivery.
Customer service contacted me to let me know an item was out of stock. They gave me a choice to pick something else or get a refund for that particular item. I chose the refund, and the money was promptly put back onto my credit card. I will definitely order from them again.
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
Best regards,
Azzlee Team