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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Will probably be more trouble than it's worth. With all the shipping fees the cost may be prohibitive.
The website is very nice but the quality you the product is poor.
All items were cute but NOT true to size AT ALL! Was ordering for my anniversary outfit and NOTHING FIT! WAS SOOOO DISAPPOINTED!
Not happy with the quality.
Not sure why I need to add 50 characters, I've stated what I needed to state.
Ordering and delivery ok except I didn't get a notice when the product shipped. It just showed up.
The clothes aren't terrible but also do not resemble the clothes in the photos. I didn't get one of the shirts I ordered and one came in the wrong color it it seems to be barely a t shirt. It's not very well made.
Great prices for great style! I recommend Azzlee highly not only for their merchandise but also their customer service. Response time for questions or concerns is excellent. Very pleased!
Thank you for choosing Azzlee! Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services. Looking forward to your next purchase.
I have been trying to return the blouses. I know I will pay for return shipping. I need to know where to send them and only know that I am not to return them to place that shipped them. It has been frustrating because I don't want to be told I waited too long to return them. I immediately put them back in the original packages, thinking I would send them out the day I received them.
Hello, pls contact the servicer at [email protected] for return.
If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.
One shirt itches so bad, I can't wear it. The other one is way too small.
It was really good. I received punctually my item. Thanks. I recommend this company.
Only thing was the long delivery but understandable during pandemic
Wishing there was more navy or dark jewel tones. My sister looks best in dark jewel tones; pale colours wash her out.
Website was very easy to navigate. Looking forward to receiving my new pants and top!
It's far too early for me to review these items. I don't even have them out of the packaging yet. We are not yet getting weather where I can wear them. I'm optimistic I will be happy but I really can't say for sure yet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, pls contact the servicer at [email protected] for return.
If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.